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Manage global import compliance, customs clearance, and strategic sourcing initiatives across Block's hardware portfolio, ensuring compliance and operational excellence.
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DescartesGlobal Trade Management SystemsOracleSAP
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
The Solutions Engineer will support sellers by integrating with Square's platform, provide technical solutions, and co-sell alongside the Sales team.
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Full-Stack DevelopmentRestful ApisSaaS
Artificial Intelligence • Cloud • Edtech • HR Tech • Sales • Software • Generative AI
The Solution Expert supports strategic customers by providing expertise on complex integrations and tailored solutions within the 360Learning platform. This role involves managing customer portfolios, driving product adoption, and delivering professional services throughout the customer lifecycle. Responsibilities include project management, platform audits, and enhancing client experiences.
Top Skills:
360Learning PlatformAPIsSsoThird-Party Tools
About the RoleIn this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.What You'll Do
- All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
- Serve as a role model to achieve priorities in store, with the customer as the primary focus
- Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner
- Build and share expertise in an assigned specialized functional area
- Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store
- Listen and ask questions to solicit feedback to understand needs and provide service
- Handle unique or complex customer interactions
- Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners
- Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Ability to learn procedural knowledge acquired through on-the-job training
What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
