Sell wireless products and services in-store by connecting with customers, identifying sales opportunities, meeting personal sales goals, maintaining merchandising and asset-protection standards, resolving customer concerns, and sharing product expertise with the store team.
Some of what you will do
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.
Specifically, you will:
- Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
- Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
- Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
- Responsible for achieving personal sales goals
- Maintain company merchandising standards, including current pricing
- Support asset protection procedures and privacy standards
- Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
- Effectively resolves customer concerns and escalates to management when appropriate
Qualifications
Some of what you need:
- 3 months to 1 year of wireless sales or sales experience
- Customer focus and service orientation
- Demonstrates strong selling ability
- Demonstrates ability to coach others
- Capacity to communicate with clients effectively using a variety of mediums
- Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
- Technology savvy
- Curious
- Approachable
- Passionate
- Problem solver
Some perks and benefits
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
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Serve customers in the wireless department by identifying and converting wireless and wireline sales opportunities, meeting personal sales goals, maintaining merchandising and asset protection standards, following up with customers, coaching others, collaborating with store teams, and resolving customer concerns.
Retail
Sell wireless products and services in-store, meet personal sales goals, support merchandising and asset protection, resolve customer concerns, and coach or collaborate with store teammates.
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The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
