Administrative Assistant

Grow with us
At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position .
Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world.
Research & Development (R&D) is at the heart of our business with approximately 26,000 employees. Ericsson engineers, researchers and scientists around the world are working on what's next big thing with technology in focus. With more than 60,000 granted patents, we have one of the strongest intellectual property rights portfolios in the industry.
To monetize new and different services for consumers and across industry verticals to serve enterprises. Telecom Business & Operations Support Systems (BOS) must be more agile, flexible, robust, and resilient. Telecom BSS/OSS architecture is evolving to support superior 5G customer experience. Digitalization is critical, as is the journey to cloud is enabling CSPs to fully monetize business, technical and operational investments.
We in the Product Development Unit (PDU) Orchestration are at the fore front of this transformation with our offering. This position is part of the leadership team that would lead PDU Orchestration into the next phase of evolution.
Description of the role
As an Executive Assistant supporting senior leadership, you will play a critical role in enabling the success of the executive team by providing high-quality administrative, organizational, and communication support. You will act as a bridge between the executive and stakeholders, ensuring that information is conveyed, priorities are clear, and activities are executed to plan. This position is part of the leadership support team and will work closely with multiple departments in a global setup.
You will be accountable for managing the executive's schedule, coordinating meetings and travel arrangements, preparing briefing documents, maintaining confidential information, and supporting critical business initiatives through effective communication and organization. Your role will require discretion, time sensitivity, adaptability, and exceptional collaboration skills across teams and geographies.
Join our Team
Key Responsibilities
• Manage and prioritize an executive's calendar, including scheduling meetings across multiple time zones.
• Coordinate domestic and international travel, accommodations, and itineraries.
• Prepare high-quality presentations, reports, and briefing materials tailored to the intended audience.
• Manage correspondence with internal and external stakeholders, ensuring professional, timely, and effective communication.
• Act as a liaison between senior leadership and cross-functional teams.
• Maintain confidentiality of sensitive business and personnel information.
• Track action items and follow-up on commitments to ensure timely execution.
• Support change management and communication initiatives led by the executive team.
• Organize leadership meetings, workshops, and events, including logistics and materials preparation.
• Facilitate the onboarding process for new employees by coordinating requests for ID badges, system access, and equipment (e.g., laptops and headsets).
• Create purchase orders (POs) and statements of work (SOWs) for consultants, equipment, and other services in the system, and follow up with stakeholders to ensure timely review and signature.
• Balance conflicting priorities and ensure smooth day-to-day operations for the executive.
Qualifications
• Bachelor's degree in Business Administration, Communications, or related field (or equivalent experience).
• 5+ years' experience providing executive-level administrative support in a global organization.
• Proven ability to manage complex schedules and priorities with discretion.
• Experience working in matrix organizations and balancing diverse stakeholder needs.
• High proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools.
• Strong English language skills (both verbal and written).
• Background supporting leaders in technology, telecom, or product development environments is an asset.
To be successful in the role
• Driven by passion and committed to delivering excellence in support of leadership priorities.
• Exceptional skills in verbal and written communication.
• Highly organized and skilled in time management; able to execute against deadlines in a fast-paced environment.
• Expert in collaboration and cooperation; adept at enabling cross-team alignment.
• Rich experience in working within multicultural, cross-geography, and distributed environments.
• Demonstrates integrity and professionalism in all interactions.
• Able to adapt materials and communications for different audiences, from technical teams to senior stakeholders.
• Comfortable taking initiative and making decisions independently when needed.
Application & Selection Process
Shortlisting & interview process would start as application comes in and conclusion on the position post end date of application would be aimed as soon as possible.
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: Canada (CA) || Toronto (Country/ City)
Job details: Assistant
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary offered is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is $69,000 - $89,775
Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericsson's Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee's contribution into the Registered Retirement Savings Plan, up to 8% of the employee's contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, at least 3personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.