Lead requirements-gathering, analyze and document processes, develop business cases, create specifications, and support IT solutions while ensuring stakeholder alignment.
Responsibilities
- Lead requirements-gathering sessions with stakeholders to capture business objectives.
- Analyze and document current processes; identify opportunities for improvement.
- Develop business cases outlining costs, benefits, and risks.
- Create functional specifications, use cases, and user stories for implementation.
- Collaborate with IT and business teams to ensure solution alignment.
- Conduct impact analysis for proposed changes and enhancements.
- Support testing and quality assurance to validate business requirements.
- Prepare training materials and deliver end-user training sessions.
- Act as liaison between end-users, technical teams, and consultants.
- Consolidate findings into clear documentation for decision-making.
Must-Have Qualifications
- Bachelor’s degree in Computer Science, Commerce, or equivalent.
- 10+ years as a Business Analyst in complex environments.
- 5+ years in process analysis and re-engineering.
- 5+ years writing requirements, use cases, and user stories.
- 5+ years working in Agile project environments.
- Strong political acumen and critical thinking skills.
- Exceptional communication and client relationship skills.
- Proven ability to frame problems and integrate information for decisions.
Nice-to-Have
- IIBA certification (CBAP or similar).
- Knowledge of BABOK framework.
- Previous experience in government or public sector projects.
Tools/Tech:
Business Analysis frameworks (BABOK), Agile methodologies, MS Office Suite, collaboration tools.
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The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
