The Director of Software Engineering will lead the product line development, manage teams, collaborate with product management, and ensure operational excellence within a remote/hybrid work environment.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: As this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: As this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
As a key member of the Engineering leadership team, the Director of Engineering reports into the VP of Engineering for A&P. The Director is responsible and accountable for managing and coordinating the development of the PointClickCare A&P product line using Agile/Scrum methodology as well as participating in defining the product strategy and driving the initiatives for its implementation.
Key Responsibilities:
- Lead the development of PointClickCare's A&P product line.
- Ensure Development Managers and their teams have appropriate product specifications, directions, and resources to deliver on projects.
- Collaborate with the Product Management team to plan and implement projects on time, on quality, and on target.
- Ensure teams collaborate with Product Management in product vision and roadmap.
- Create software development plans that meet current and future needs.
- Ensure operational excellence and work with architecture and technology services teams on the design and architecture of the existing software application.
- Coordinate release planning and sprint planning.
- Monitor and manage execution against sprint and release plans across multiple concurrent development initiatives in conjunction with the product team.
- Provide leadership and guidance to coach, motivate, and lead teams to their optimum performance levels and career development.
- Support teams in the resolution of technical and people issues.
Required Experience:
- Prior experience in managing a commercial enterprise software product through the entire life cycle-from initial requirements gathering through product release and ongoing support.
- Expert-level software development experience with senior leadership exposure.
- Executive-level experience managing and mentoring development teams.
- Degree in Computer Science, Engineering, Information Technology, or a related field.
- Experience in Agile development methodologies and multi-site development.
- SaaS or cloud software experience.
- Ability to build and lead strong teams that achieve high performance standards.
- Strong internal and external relationship-building skills.
- Excellent written and verbal communication skills.
- Ability to organize and prioritize work demands in a fast-paced environment.
Bonus Experience:
- Prompt Engineering for Productivity – Strong ability to craft effective prompts for AI tools like GitHub Copilot to generate, refactor, and explain code.
- AI-Augmented Development in IDEs – Daily use of IDEs (e.g. IntelliJ, VS Code, Cursor) with AI-powered extensions (e.g. GitHub Copilot, Junie, Windsurf) to accelerate coding, testing, and debugging tasks.
- AI in the SDLC Beyond Code – Leverages AI for writing documentation, generating test cases, summarizing technical discussions, and assisting with incident response or backlog grooming.
Tech F/L3
#LI-Remote
#LI-JP1
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Top Skills
Agile/Scrum
Ai Tools
Cloud Software
Github Copilot
Intellij
SaaS
Vs Code
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