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zLinq

Contact Center (CCaaS) Solutions Manager

Posted 13 Days Ago
Easy Apply
Remote
Hiring Remotely in Colorado
Senior level
Easy Apply
Remote
Hiring Remotely in Colorado
Senior level
The role involves developing enterprise relationships, driving consultative sales in contact center transformations, and managing project pipelines with senior leadership.
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Who We Are…

At zLinq, we value having fun, getting results, and building trust. Our mission is to transform the communications experience for our customers.  We’re a fast-growing technology company where people are empowered to make an impact, grow their careers, and help clients solve complex business problems. If you’re excited by consultative selling, enterprise relationships, and shaping the future of CX, we’d love to talk.

Who You Are…

You’re a senior, consultative seller who thrives in complex enterprise environments and enjoys partnering deeply with clients to deliver meaningful outcomes.  You are a relationship builder and project manager; this is not a traditional hunter role!  Note that internally this role is designated as a Major Solutions Manager.

  • 7–10+ years of enterprise solutioning experience, including 3–5+ years managing/selling contact center, CX, or digital transformation services
  • Results-driven with a strong track record of meeting or exceeding quota
  • Comfortable navigating long, multi-stakeholder sales cycles
  • Confident communicator engaging CIOs, CX leaders, IT, and operations teams
  • Collaborative, organized, and self-directed
  • This is a remote role and you can live anywhere in the continental United States

What You Will Do…

  • Partner with technical architects, delivery leaders, and ecosystem technology partners to design and close CCaaS and UCaaS solutions for our enterprise customers.
  • Lead consultative CX and contact center transformation sales focused on business outcomes like cost reduction, efficiency, CX improvement, scalability, and automation.
  • Maintain a robust project pipeline (3–5x quota coverage), managing multiple client leads for potential revenue generation.
  • Build and maintain trusted client relationships with senior level leadership and stakeholders including CIO, VP, IT Leaders, Procurement, Legal, and Delivery teams.
  • Lead an Advisory Methodology similar to RFP and RFI responses with responsibility for scoping, pricing, terms, and contract negotiation.

Our Culture Is Important to Us…

Do our values resonate with your future career goals? We strive to deliver an inclusive work environment and aim for a higher purpose; we were named one of the “Best Places To Work” and one of Fastest Growing 50 companies in Denver.

  • Fast paced and rewarding environment that is intentionally designed to support strong work‑life balance, partnering with internal and external teams to drive clarity, value, and measurable outcomes within a structured and proactive operating model. Evening or weekend work is rare, and team members are encouraged to fully unplug during time off.
  • We encourage creativity – bring new ideas to the table and see them integrated into the business
  • Team building – we celebrate success and have quarterly events to focus on relationship building
  • Dynamic environment – be adaptable to change and be able to work in a fast-paced environment

Top Skills

Ccaas
Cx
Ucaas

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