Intermediate Officer, Communications and Advisory Services

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Posting Reason:

New Position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

12

Job Family:

Communications and Advisory Services

# of Open Positions:

1

Faculty/Service - Department:

Marketing and Communications

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted (YYYY/MM/DD):

2026/07/16

Applications must be received BEFORE (YYYY/MM/DD):

2026/07/27

Hours per week:

35

Salary Grade:

SSUO Grade 07

Salary Range:

$59,038.00 - $74,574.00

About the Faculty of Education
The Faculty of Education, along with its commitment to the promotion, advancement and dissemination of knowledge in the field of education in general, is actively involved in teacher training. Located on the unceded ancestral lands of Algonquin peoples, the Faculty of Education is proud to promote equity, diversity, and inclusion. Moreover, according to the latest QS ranking, our faculty is ranked among the top 100 in the world, and fifth in Canada, for research.

Position purpose:

Reporting to the Manager, Communications and Marketing, the incumbent implements Faculty of Education communications strategies that apply to webpage updating, new webpage and microsite design, and the creation of print communication, while complying with University of Ottawa branding and Ontario accessibility legislation requirements. Implements Faculty of Education communication strategies, specifically for social media, various digital and print communication channels, and email-based marketing.

In this role, your responsibilities will include:

• Regularly updates content found on the Faculty of Education website (text and images) and on various communication tools by creating production schedules, in keeping with the priorities of various internal stakeholders (Faculty of Education enrolment team, faculty and service partners, Communications Directorate) and of public- and private-sector partners.

• Enters data and maintains client databases to assist the Faculty of Education team in promoting events and keeping track of contacts.

• Arranges for advertising material distribution, flyer printing and promotional item purchasing.

• Contributes to the Institute’s events (hosting booths, etc.) and provides communications support during external events to ensure their success and to answer questions from presenters and attendees.

• Produces clear, concise texts that capture readers’ attention and meet their needs. 

• Drafts various documents, such as information briefs, press releases, notices and other internal documents.

• Helps ensure that communications for the various services are consistent and uniform, in keeping with the communications strategy and brand requirements.

• Contributes to large-scale special projects related to the design, architecture, navigation and functionalities of the website and backend.

• Executes integrated marketing communications strategies, and optimizes the use of social media and email marketing.

• Implements the communications strategy by developing a production and distribution schedule, drafting content for newsletters and preparing other communications tools.

• Follows a content schedule for social media; drafts posts and disseminates them while managing online communities and upholding the University of Ottawa’s reputation. 

• Helps to produce multimedia materials (video, audio, interactive media, etc.) to showcase specific content while complying with best practices as well as the University’s graphic design and accessibility standards.

What you will bring:

• Knowledge of writing and communications normally acquired through post-secondary studies in a related discipline or an equivalent combination of education and work experience

• At least two years of demonstrated experience in a similar role

• Proven experience in webpage design and in presenting online content in a clear, appealing format to achieve specific communication goals

• Familiarity with principles of promotional writing, including for social media and other relevant platforms

• Ability to find solutions to production and co-ordination issues

• Experience in using tools to evaluate digital media

• Knowledge of web communications and best practices in design, ergonomics and user experience

• Knowledge of current web accessibility standards and how to comply with them (WCAG 2.0)

• Ability to work on several projects simultaneously and meet tight deadlines

• Self-reliance and sense of responsibility

• Excellent interpersonal and communication skills

• Strong organizational skills

• Bilingualism in French and English (oral and written)

#Li-SA1

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.
If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.