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Solenis

Key Account Manager Associate

Reposted 4 Days Ago
Be an Early Applicant
In-Office
Mississauga, ON
Entry level
In-Office
Mississauga, ON
Entry level
The Key Account Manager Associate manages customer accounts, focusing on value creation through technical service, sales, and relationship building. They analyze program performance and assist with technical issues, pursuing opportunities for customer growth.
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Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.  

GENERAL SCOPE

Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility.

KNOWLEDGE

Good knowledge of the job.  Substantial acquaintance with and understanding of general aspects of the job with a limited understanding of the technical phases of the job.

JOB COMPLEXITY

Performs a variety of activities which involve standard procedures.  Gathers and manipulates common data, verifies adequacy and appropriateness; develops charts, diagrams, and standard reports.  In technical or production positions, may also set up and operate standard electronic or mechanical equipment used to develop, produce and/or test products or process data.   

IMPACT

Impact to overall activity limited to immediate functional area. Errors could result in rework, and minor schedule impact.

Key Responsibilities:

  • Support and perform standard work as required to ensure safe and effective treatment programs, generate weekly and monthly reports, maintain inventory, order materials, equipment uptime

  • Perform data analysis on program performance.

  • Assists with customer technical issues, brings any issues to the customers attention and work with area and district managers to put together a plan for corrective action.

  • Build strong customer relationships

  • Pursue growth and swap opportunities to maximize customer value.

  • Participate in technical training opportunities for advancement of skills and knowledge.

Qualifications:

  • Bachelor's Degree in Engineering (Chemical and Paper strongly preferred)

  • Strong communication, interpersonal, customer service, and sales skills.

  • Ability to build client relationships easily

  • Analytical ability and great problem-solving skills

  • Presentation skills and ability to convey product value

  • High-level organizational skills for maintaining sales of complex product portfolio

  • Self-confidence to support persuasion and sales efforts

  • Must have a valid Driver’s License and acceptable Motor Vehicle Record

  • Ability to occasionally lift and carry 50 pounds.

  • Travel to our customer paper mill sites

Perks!  

  • Competitive health + wellness benefit plan  

  • Continuous professional development with many opportunities for growth!  

  • Recharge with paid time off  

  • Company Car

  • Competitive Salary and bonus

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you. 

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include health, dental, vision and a defined contribution pension plan, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an equal opportunity employer. Applications from all qualified individuals are welcome, and will be considered without regard to any ground protected by human rights legislation, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, and disability. Solenis provides reasonable accommodation to individuals with disabilities in the recruitment process, and invites candidates to let us know about their accommodation needs.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]

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