With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Role:
Reporting to the Senior Manager, Marketing Analytics, this position will be focused on marketing analytics for the North America markets. Candidates for this role must have experience in defining marketing strategies, building data flows, defining new metrics, owning marketing reporting and manipulating large sets of data to discover trends and make recommendations on marketing strategies. The role will work cross-functionally with multiple departments including executive leadership, marketing, engineering, and finance to support the design, implementation and continued optimization of multiple business needs.
The Manager level position is expected to have a strong understanding of the OpenTable Marketing organization and ability to learn quickly. This position will have to be a strong communicator, have excellent project management skills, an analytical mindset and comfortable delivering results in ambiguity. Experience with marketing analytics, finance or any other analytics background preferred.
In this role, you will:
Collaborate with marketing leads to deliver insights and recommendations to influence marketing strategies
Own marketing data flows and reporting
Support and evaluate marketing campaigns through advanced analytics
Evaluate and outline new marketing initiatives and opportunities through data
Prepare and present data analyses for audiences across the organization
Collect feedback and handle flow of inbound ad hoc requests from the Marketing team
Improve marketing data flow and metric definition
Please apply if:
5+ years of experience in analytics or marketing analytics, and at least 2 years of experience leading analytics efforts within an organization.
Experience with Snowflake or any other relational database
Strong SQL skills + Experience with design and development of ETL processes
Experience with visualization tools such as Tableau, Superset, Power BI for building self serve dashboards
Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred
Experience with Python/R is a plus
Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
High energy and contagious enthusiasm; willing to take on tough projects
Self starter with strong sense of ownership and accountability and flexibility to adapt to changing business needs
Demonstrated ability to work effectively in a remote first and fast-paced environment and collaborate across time zones
Strong verbal and written communication skills including detailing business processes, use cases, and business requirements
Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
Benefits:
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- 20 days of paid time off upon start
- Private health and dental insurance
- Life and Disability insurance
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Canada located role is 100,000 -120,000 CAD.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need adjustments during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
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