The Company
Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.
Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.
As a Product Owner at Versaterm, you will help shape the mission-critical systems that serve as the backbone for Police, Fire, and EMS. Our Computer-Aided Dispatch (CAD) and Records Management Systems (RMS) power 911 response, incident management, and the records that keep communities safe. The Product Owner serves as the key liaison between the software development team and the Product Manager. This role is responsible for ensuring that product requirements are effectively communicated, prioritized, and executed by the development team. The Product Owner focuses on managing the product backlog, defining user stories, and facilitating Agile processes to deliver high-quality software products that align with the broader product strategy defined by the Product Manager.
What You’ll DoCollaboration with Product Manager- Work closely with the Product Manager to understand the product vision, goals, and high-level roadmap.
- Translate the product strategy into actionable tasks for the development team.
- Provide feedback on feasibility, timelines, product metrics, and technical considerations to support product planning.
- With the Product Manager, deliver complex software products from concept to launch as well as support continuous improvement on existing products.
- Own and manage the product backlog, ensuring items are well-defined, estimated, and prioritized.
- Create clear and detailed user stories with acceptance criteria based on requirements provided by the Product Manager and stakeholders.
- Continuously refine and update the backlog based on team feedback, changing priorities, and user insights.
- Act as the primary point of contact for the development team, clarifying requirements and priority and resolving any questions during sprints.
- Support agile processes by attending Sprint Ceremonies and ensuring clear delivery of work for refinement and sprint planning.
- Collaborate with development to ingest technical debt.
- Collaborate with the Product Manager, Business Analysts, Designers, and other stakeholders to gather input, define priorities, and manage expectations.
- Represent the voice of the customer to the development team and ensure features deliver maximum value to end-users.
- Review completed work to ensure it meets defined acceptance criteria and is aligned with the product vision.
- Partner with QA and testing teams to validate that deliverables meet quality standards.
- Analyze and evaluate development team processes, making recommendations for efficiency improvements.
- Use product metrics and team feedback to refine the backlog and adjust priorities.
- Bachelor’s degree in Computer Science, Business, or related field. Advanced degree or relevant certifications (e.g., CSPO, SAFe PO) are a plus.
- 2+ years of experience as a Product Owner or in a similar role in software development and 5+ years business experience
- Strong understanding of Agile frameworks, particularly Scrum or Kanban.
- Proficiency in writing user stories, acceptance criteria, and maintaining a product backlog.
- Hands-on experience with tools like JIRA, Confluence, or similar.
- Technical background or hands-on experience with software development processes.
- Excellent communication skills, with the ability to articulate technical requirements to non-technical stakeholders.
- Strong organizational skills and attention to detail.
- Experience with Aha! Product Management software
- Familiarity with software engineering concepts such as technical architecture, APIs, databases, and cloud platforms.
- Certified Scrum Product Owner (CSPO) or equivalent certification.
- Experience with Public Safety software such as Computer-Aided Dispatch (CAD) or Records Management Systems (RMS).
Equal Opportunity
Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact [email protected].
Top Skills
Versaterm, Inc. Ottawa, Ontario, CAN Office
400-1331 Clyde Ave, Ottawa, Ontario, Canada, K2C 3G4
