Worker Sub-Type:
RegularJob Description:
QNX® is a trusted supplier of safe and secure operating systems, hypervisors, frameworks and development tools, and provides expert support and services for building the world’s most critical embedded systems. We are the embedded experts. QNX was born in embedded, and provides time-tested and trusted foundation software, including our deterministic micro-kernel real-time operating system (RTOS), safety-certified products, middleware and security solutions, all purpose-built for embedded systems.
QNX software is trusted by more than 68% of the Electric Vehicle market by volume, 24 of the top 25 EV manufacturers and is running in 255 million vehicles globally. Our foundation products have been pre-certified to ISO 26262 ASIL D, and we offer a broad range of board support packages, professional services, AUTOSAR adaptive support and middleware solutions – from acoustic management to digital cockpits to advanced driving assistance (ADAS) - to accelerate development and help OEMs meet Start of Production (SOP) dates.
Job Summary:
The Systems Software Developer delivers expert integration services and solutions across the full suite of QNX products. This role involves resolving complex technical challenges and applying innovative thinking to develop and implement effective solutions for customer needs. Acting as a consultative partner, the developer provides technical expertise, analysis, and guidance to external clients. Success in this role depends on building strong relationships with internal stakeholders to collaboratively address issues and enhance the overall customer experience.
In return for your talent and enthusiasm, we will provide you with an attractive compensation/ benefits package, an opportunity to work with state-of-the-art technology, and the chance to thrive in a dynamic environment, working hand in hand with talented colleagues. In short, you bring the talent, and we provide the environment, tools and resources for you to build your skillset and accelerate your growth & personal development.
Key Accountabilities:
- Provide support to QNX customers across a wide range of products, including Networking, USB, Kernel, Multimedia, Graphics, IDE, and development tools
- Troubleshoot and resolve customer inquiries, escalating complex issues to appropriate teams when necessary
- Document technical solutions and contribute to support knowledge bases
- Collaborate with peers to proactively and reactively address technical challenges
- Apply innovative thinking to improve support processes and enhance customer experience
Education and Experience
- Software Development experience with the C programming language
- Experience interfacing with customers and clients in a related environment
- Post-secondary certificate or diploma in Computer Science, Mathematics, Engineering, or another related field;
Technical Requirements:
- Strong interpersonal, customer service, and written communication skills.
- Proficient in shell scripting; experience with GCC and GDB is a plus.
- Familiar with version control and CI tools (SVN, Git, JIRA, Jenkins).
- Experience with large, integrated software projects is an asset.
- Solid analytical and problem-solving abilities.
- Working knowledge of QNX and embedded development principles.
- Effective time management and multitasking capabilities.
- Discretion and professionalism in handling sensitive matters.
- Hands-on experience with embedded systems is advantageous.
- Eagerness to learn and explore new technologies.
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Scheduled Weekly Hours:
40Top Skills
Blackberry Kanata, Ontario, CAN Office
1001 Farrar Rd, Kanata, ON, Canada, K2K 0B3
Blackberry Ottawa, Ontario, CAN Office
450 March Rd, Ottawa, ON, Canada
