Senior Enablement Specialist

Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
The Senior Enablement Specialist is a skilled professional who leads the creation and delivery of high-impact training programs. This role requires strong communication, reliability, and strategic thinking, ensuring training initiatives align with business priorities. The Senior Enablement Specialist independently manages cross-functional projects, mentors peers, and shares best practices across the team. They are trusted contributors who help scale enablement efforts and improve learner outcomes through expertise, collaboration, and continuous improvement.
You'll Get To:

• Apply your experience in accounting and finance, BlackLine products, and instructional design to create content through all project phases: planning, design, development, and delivery.
• Lead the creation and delivery of high-impact training programs focused on BlackLine solutions
• Applying advanced instructional techniques, and adapting content for diverse audiences.
• Oversee the successful delivery of multiple concurrent training initiatives, ensuring they are completed effectively and achieve desired outcomes.
• Monitor and manage training program performance, learner engagement, and key metrics related to training effectiveness.
• Serve as an expert in instructional design, training methodologies, and enablement best practices.
• Foster a high-performing, collaborative, and learner-focused culture.
• Collaborate cross-functionally with Product, Marketing, and other teams to ensure training programs align with product updates and business goals.
• Champion continuous improvement by identifying and implementing process enhancements, tools, and templates to increase the efficiency and quality of training.
• Develop and maintain strong relationships with key stakeholders, ensuring training needs are met and expectations are managed effectively.
• Mentor junior team members and contribute to shared knowledge or internal frameworks.
• Manage cross-functional projects with clear milestones, communication, and outcomes.
• Apply deep product knowledge to develop role-specific and customer-relevant training.
• Communicate with influence, sharing risks, insights, and results with clarity.
• Balance tactical execution with strategic thinking in curriculum and delivery decisions.
• Adjust content and facilitation style based on data, learner feedback, and business context.

What You'll Bring:

• Accounting/financial background or understanding of these concepts
• Proficiency in more than one BlackLine product, with a solid understanding of how and why these products exist and their value proposition.
• 4-6 years of experience in training delivery, instructional design, or enablement roles.
• Proven track record of designing and delivering high-impact training programs.
• Proficient with instructional design models and course development tools (e.g., Articulate, Rise, Camtasia).
• Skilled in engaging live and virtual facilitation, with the ability to adapt in real time.
• Experienced in managing cross-functional enablement projects from start to finish.
• Deep working knowledge of products and their value in real-world use cases.
• Strong verbal and written communication skills across teams and leadership.
• Competency in leveraging learner analytics and feedback to iterate learning design.
• Strong organizational and leadership skills.
• Excellent verbal and written communication skills with ability to engage effectively with senior executives, clients, partners, and internal stakeholders.
• Strong business acumen and customer orientation.
• Ability to thrive in a fast-paced, dynamic, and ambiguous environment.

We're Even More Excited If You Have:

• Experience with large scale ERP systems including SAP and Oracle preferred.
• Experience supporting global customers and collaborating across regions and time zones.
• Proven ability to scale operational processes for offshore services teams.
• Demonstrated success driving process improvement and operational excellence in a services organization.

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.