The Senior Project Manager will lead and manage large-scale projects, mentor junior PMs, and drive strategic initiatives from inception to delivery.
Role Overview
We are seeking a highly experienced Senior Project Manager to lead multiple large-scale projects and programs within our Process Excellence and Technology Services division. This role involves managing cross-functional teams, mentoring junior PMs, and driving strategic initiatives from inception to delivery.
Key Responsibilities- Lead and manage multiple or large-scale projects and programs with high visibility and complexity.
- Mentor, train, and oversee less senior project managers.
- Develop and maintain detailed project plans, timelines, and budgets.
- Coordinate cross-functional teams including technical architects, developers, database administrators, DevOps engineers, and support analysts.
- Facilitate executive-level communication with internal stakeholders and external clients.
- Conduct feasibility studies, impact assessments, and define project requirements.
- Oversee implementation processes including resource allocation, progress tracking, change control, testing, documentation, and training.
- Ensure on-time delivery within budget and scope constraints.
- Drive continuous improvement initiatives across project delivery and operational processes.
Key Responsibilities
- Lead and manage multiple or large-scale projects and programs with high visibility and complexity.
- Mentor, train, and oversee less senior project managers.
- Develop and maintain detailed project plans, timelines, and budgets.
- Coordinate cross-functional teams including technical architects, developers, database administrators, DevOps engineers, and support analysts.
- Facilitate executive-level communication with internal stakeholders and external clients.
- Conduct feasibility studies, impact assessments, and define project requirements.
- Oversee implementation processes including resource allocation, progress tracking, change control, testing, documentation, and training.
- Ensure on-time delivery within budget and scope constraints.
- Drive continuous improvement initiatives across project delivery and operational processes.
- Experience with customer experience software platforms.
- Familiarity with enterprise environments and large-scale deployments.
- PMP, PRINCE2, or equivalent certification is an asset.
- Work hours are Monday - Friday, normal 40 hours weeks working onsite up to 5 days a week
- Location: Toronto, ON
- Type of job: Temporary Contractor
- Date candidate required: Immediate
- Length of Contract: 12 months with the possibility of extension
Top Skills
Customer Experience Software Platforms
Similar Jobs
AdTech
The Sr. Project Manager will oversee daily operations, manage project workflows, and support leadership in strategic initiatives, focusing on efficiency and team collaboration.
Top Skills:
Ai Tools
Digital Media • Information Technology
Lead multiple large-scale IT projects, mentoring junior PMs, coordinating cross-functional teams, and ensuring project delivery on time and within budget.
Top Skills:
AdoAgileBpm PlatformsCassandraDevOpsOracleSparkWaterfall
AdTech • Digital Media • Marketing Tech
The Senior Project Manager will oversee project planning and execution, coordinate tasks for media campaigns, and improve workflows while ensuring client satisfaction and internal team efficiency.
Top Skills:
AsanaMS Office
What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
