Senior UX/UI Designer

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. 

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. 

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards

• 2021 Most Innovative Companies - presented by Fast Company

• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE

We are seeking a Senior UX/UI Designer with strong expertise in User Experience (UX) Research, Design Thinking, and User-Centered Design principles. This unique role combines the responsibilities of a UX/UI Design, Product Design, and UX Research. The individual will act as a strategic partner across the organization, blending research skills with design execution to drive innovative, user-centric solutions for our global user base. You will influence the product roadmap through insightful research while delivering exceptional end-to-end design solutions that balance user needs, business objectives, and technical implementation.

As a Senior UX/UI Designer, you will collaborate closely with Product Management, UX/UI Design, Engineering teams, and executive stakeholders. Your hybrid skill set allows you to conduct comprehensive research while translating findings into actionable design strategies. This role requires someone who is passionate about advocating for people through empathy, solving complex problems, and creating seamless digital experiences within FinTech and Enterprise applications.

A portfolio showcasing a range of projects that illustrate your user research process, wireframes, prototypes, high-fidelity designs, and strategic design solutions is required. Provide a portfolio link (with password if needed) as part of the application to be considered.

Primary Responsibilities

• Design Execution: Create wireframes, high-fidelity mockups, prototypes, and detailed documentation that provides intuitive and visually appealing design solutions.

• Collaborative Design: Work closely with UX/UI designers to ensure research findings are embedded into design approaches while maintaining consistency with established design systems.

• Design Systems: Work within established design systems and contribute to their evolution based on user and product insights.

• Cross-Functional Collaboration: Participate in regular design reviews and work alongside product, engineering and development teams to ensure design feasibility and execution quality.

• User Research: Plan and execute qualitative and quantitative user research methods (e.g., usability testing, user interviews, surveys, and more) to uncover needs, pain-points, behaviors, and motivations.

• Research Synthesis: Develop and maintain user personas, journey maps, and behavioral models to represent diverse user bases across various market segments.

• Research Frameworks: Establish and maintain best practices, standardized methodologies, and frameworks for conducting high-quality research across the organization.

• Usability Testing: Continuously iterate and improve design solutions based on usability feedback and product performance analytics.

• Strategic Planning: Partner with Product Managers to ensure user feedback and insights shape product requirements and priorities. Advocate for user-centricity during all stages of product development.

• Stakeholder Communication: Present research findings, design concepts, and recommendations to executive stakeholders and cross-functional teams, driving alignment.

Education and/or Experience

• Bachelor’s degree in Human-Computer Interaction (HCI), Graphic Design, Digital Design, Computer Science, Industrial Design, Product Design, or a related field; or equivalent professional experience required.

• 5+ years of prior work experience

• Experience conducting comprehensive user research using qualitative and quantitative methods (e.g., usability testing, user interviews, surveys) with actionable insights.

• Experience working with and contributing to design systems tailored to enterprise-level applications, ensuring consistency across platforms and user experiences.

• Experience working in Agile environments, using tools like Confluence, JIRA, Miro, and thriving in fast-paced, iterative workflows.

Required Skills/Abilities

• Proven expertise in combining UX research and design skills to deliver seamless, impactful digital solutions that influence product strategy and execution.

• Deep understanding of user-centered design principles, design thinking methodologies, information architecture, and interaction design best practices.

• Proficiency in design tools like Figma (or equivalent), prototyping software, and familiarity with research platforms such as UserTesting.

• Working knowledge of accessibility standards, usability guidelines, and frameworks (e.g., WCAG compliance).

• Familiarity with HTML/CSS and the ability to collaborate effectively with engineering teams to execute designs seamlessly.

• Superior communication and stakeholder management abilities, capable of presenting complex ideas and findings clearly to multidisciplinary audiences, including executive stakeholders.

Other Preferred Qualifications

• Experience designing for financial technology platforms (e.g., banking, investing, trading, or data visualization), with an understanding of industry-specific problem-solving and user needs.

• Background in leading accessibility research initiatives and applying inclusive design principles to ensure universal usability.

• Proven success in developing research roadmaps that are aligned with business objectives, product strategies, and measurable user impact.

• Strong critical thinking skills, with the ability to leverage data analytics to inform decision-making and assess design impact.

Work Environment

• This job operates in a hybrid, office environment 3 days per week.

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​Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.