Senior Data Analyst

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the Director, Data & Analytics (Insurance Solutions), the Business Intelligence Specialist will join a team of data scientists, data engineers, and analysts responsible for delivering data and analytical tools to support Sun Life’s individual insurance business in Canada. 

The successful candidate will have a front row seat in shaping Sun Life Canada’s business intelligence capabilities, leading various analytics initiatives, and delivering innovative solutions to colleagues across product management, insurance distribution, actuarial, and innovation.

Insurance Solutions is one of the largest business units within Sun Life Canada, accounting for approximately 15% of worldwide earnings. We manufacture and distribute leading-edge life and health insurance products to over two million individual customers.

What will you do?

Design and Visualization

• Design and facilitate workshops to understand user needs, set business requirements, and test BI dashboard designs with users
• Translate user needs into compelling BI dashboard designs utilizing best practices in infographic design and aligned with Sun Life design language
• Illustrate alternative concepts by mocking up sketches or wireframes with consistent and professional layout and visual; rapidly iterate and develop final versions

Data, Technology, and Tools

• Develop metrics and KPIs to measure the performance of analytical and data products in the overall portfolio.
• Responsible for improving the quality and management of data assets across distribution, finance, actuarial, product domains
• Partner with different partners in the team, business, and IT to evolve data foundation and technology stack for Insurance Solutions
• Assist in the migration of all of BI and Insights data foundation to the Enterprise Data Lake

Project and Relationship Management

• Build and maintain strong working relationships with the Distribution, Pricing, Operations and IT partners to ensure delivery of initiatives within the area.
• Design and deliver end-user training and training materials; provide technical support as necessary
• Perform voice of the customer (VOC) feedback analysis to gain insights, take actions and improve.

What do you need to succeed?

• 4+ years of experience in data analytics with a focus on business intelligence
• 3+ years of experience and strong understanding of best practices in data visualization and dashboard design
• 4+ years of experience in Data Visualization tools, at least 2 years working with Tableau
• 2+ years of experience with data querying languages (SQL)and techniques, analysis tools, data sources and structures
• Excellent verbal and written communication, interpersonal and teamwork skills
• Experience in insurance and financial service industry is an asset, but not required
• Knowledge in one or more programming languages (Python/R)
• Education background in math/UI design/statistics/financial engineering/data analytics

Unique Requirements

• The candidate selected for this role is required to attain Canadian Reliability Security Clearance.
• To see if you are eligible for this clearance, please review the section 201 on the Federal Government site (https://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/pdcf-rsrp-eng.html)

What’s in it for you?

• We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada
• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
• Flexible Benefits from the day you join to meet the needs of you and your family. Pension, stock and savings programs to help build and enhance your future financial security.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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