Top IT Jobs in Ottawa

Leads and executes risk-based IT, technology, and cybersecurity audits for a regulated financial institution. Responsibilities include risk assessment, audit scoping, control testing, reporting, remediation validation, application and infrastructure reviews, third-party technology assessments, audit planning, methodology improvement, and coaching. The role requires translating complex technical risks for varied audiences and applying data analytics and AI throughout the audit lifecycle.

Provides Level 2 technical support and systems administration across enterprise networks, servers, applications, virtualization, cloud platforms, and infrastructure. Responsibilities include troubleshooting, system upgrades, configuration management, network and access administration, technology evaluation, client and vendor liaison, and 24/7 first-tier support. The role requires strong networking expertise, familiarity with Juniper and related infrastructure products, Microsoft Azure and 365 administration, Windows Server, virtualization platforms, and scripting. Local candidates in Ottawa or Gatineau must support office-based and on-site deployments.

Designs and builds industrial digital-thread integrations connecting SAP, Tekla PowerFab, MES, machine telemetry, and shop-floor systems. Develops canonical ISA-95-aware data models, OPC UA/MQTT/PLC connectivity, streaming pipelines, AWS data lakes, and master-data mappings for digital twins. Validates integrations using vendor emulators and live plant systems, establishes data standards, and partners with OT and security teams on compliant OT/IT convergence.

Lead PolicyMe’s IT Support function by defining strategy, managing equipment and budgets, prioritizing initiatives, maintaining access controls and SOC 2 compliance, coordinating support SLAs and security releases, managing vendors, and measuring team performance. The role combines hands-on IT operations with strategic planning, cross-functional leadership, risk management, information security governance, and AI adoption in a remote-first startup.

Lead architecture, technical design, integration, governance, and delivery for a large-scale defence network infrastructure and systems modernization initiative. Develop secure, scalable solutions spanning networking, infrastructure, cloud, virtualization, storage, compute, and cybersecurity. Conduct architecture reviews, manage technical risks, ensure compliance with Government of Canada and DND/CAF standards, and collaborate with stakeholders, project managers, architects, and engineers.

Provide employee IT support in a fully remote, Mac-based environment. Administer SaaS applications, identity and access workflows, device management, provisioning, asset tracking, onboarding, and offboarding. Create documentation, help articles, and lightweight automations while contributing to cross-functional IT projects and applying AI to improve support operations.

Develop and maintain ETL processes, SQL Server databases, SSAS models, SSRS reports, and Power BI dashboards. Build unified data models across ERP systems, improve BI performance and data quality, and establish standardized development practices. Collaborate with finance, sales, supply chain, and other stakeholders to translate business requirements into scalable data and reporting solutions. Support modernization of the organization’s data environment and contribute to strategic business intelligence initiatives.

Provides Tier 1–3 technical support for end users across software, hardware, conference room, warehouse, server, network, and enterprise systems. Resolves escalated issues, installs and upgrades PC components and software, manages technology assets, supports collaboration and virtual platforms, addresses service outages, and trains users. Works under supervision on routine technical problems and limited-scope projects.

Lead and execute IT audits, assess IT risk and compliance (e.g., PCI DSS, PIPEDA), advise business and IT on controls, develop audit plans, report findings to senior management, and help integrate AI into audit practices while managing and mentoring the audit team.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Own daily accounting operations including accounts payable, accounts receivable, cash application, payment workflows, banking and account reconciliations, payroll support, expense compliance, and month-end close. Maintain accurate documentation, identify exceptions, monitor ConnectWise and accounting integrations, and provide complete, self-reviewed information for Controller approval.

Lead IT operations for a technology company, serving as the senior support escalation point and managing endpoints, Microsoft 365, Entra ID, networking, hardware, and user lifecycles. Automate IT workflows using scripting and AI tools, maintain security controls, oversee backup and disaster recovery, and lead IT projects, vendors, budgets, policies, and licensing. Mentor the IT team member, establish the IT roadmap, and improve systems, documentation, security, and employee experience.

Lead identity and access management initiatives across 1Password, administering Okta, improving lifecycle workflows, and designing secure application integrations using SAML, OIDC, SCIM, APIs, and automation. Build infrastructure-as-code safeguards, access reviews, RBAC, onboarding and offboarding processes, and AI-enabled IT workflows. Partner with IT, Security, and Device Infrastructure teams on rollouts, risk management, audits, and compliance while participating in on-call support.

Provide L2/L3 IT support, manage Azure services, corporate network devices, Active Directory, and cloud infrastructure, ensuring reliable IT Security systems while collaborating in a global team.

Leads end-to-end delivery of global R&D analytics and data initiatives, managing plans, budgets, risks, dependencies, governance, stakeholders, vendors, and transitions to business-as-usual operations. The role aligns analytics roadmaps with enterprise technology standards, coordinates cross-functional teams, prepares portfolio reporting, and applies Agile, Waterfall, or hybrid delivery methods to achieve measurable business outcomes.

Lead end-to-end delivery of global IT and digital R&D projects from investment case through business-as-usual handover. Manage project portfolios, vendors, resources, budgets, and delivery across discovery, prototyping, pilots, MVPs, and existing platforms. Partner with product owners, SMEs, enterprise architecture, and global stakeholders while applying Agile and Waterfall methodologies and Mars project management standards.

Leads end-to-end delivery of digital R&D and laboratory technology initiatives, managing plans, budgets, risks, dependencies, vendors, governance, stakeholders, and BAU transitions. Coordinates global cross-functional teams across business and technology, supports analytics and data initiatives, aligns projects with enterprise roadmaps, and applies Agile, Waterfall, or hybrid methods to deliver compliant, scalable capabilities.

Manage IT and workplace operations for the San Francisco office, including AV systems, corporate networks, equipment, vendors, and employee support. Provide hands-on hardware and software troubleshooting, administer Okta access, and manage onboarding and offboarding. Lead office installs, equipment purchasing, and conference-room setup while partnering with infrastructure and security teams. Support compliance activities, new-office launches, and potential growth of an IT support team.

Leads IT business management across technology financial management, FinOps, budgeting, forecasting, investment governance, business cases, vendor relationships, procurement, sourcing, contracts, and portfolio oversight. Partners with Finance, Procurement, Legal, PMO, and technology stakeholders to optimize spending, manage suppliers, support RFPs, and secure executive approval for technology investments.

Leads IT business management across technology finance, FinOps, budgeting, forecasting, investment governance, business cases, vendor management, sourcing, procurement, and portfolio oversight. Partners with Finance, Procurement, Legal, PMO, IT, and executives to optimize technology spending, manage contracts, evaluate investments, support RFI/RFP/RFQ processes, and align technology investments with corporate priorities.

Supports IT service operations by reviewing, categorizing, prioritizing, and routing Freshservice tickets. Maintains queues, identifies aging or stalled requests, prepares reports on ticket volume and SLA performance, communicates with users, gathers missing information, provides status updates, and follows up on resolutions. The intern collaborates with IT Engineering, Enterprise Systems, IT Operations, and Workplace Technology teams while learning troubleshooting procedures, AI-enabled workflows, and support operations.

Own network architecture, design, and delivery for client engagements across LAN/WAN, wireless, SD-WAN, and network security. Lead complex implementations, pre-sales solution design, assessments, technical documentation, and client briefings. Configure Extreme Networks and Fortinet platforms, establish engineering standards, validate deployments, and mentor junior engineers. The role operates in a remote-first MSP environment with occasional client-site travel.

Leads IT audit planning, execution, and reporting across SOC 1, SOC 2, financial statement, ITGC, and SOX programs. Identifies control gaps, manages remediation, advances IPO readiness, and develops AI-enabled audit workflows. The role coordinates with Engineering, Finance, Legal, and People teams, manages external auditors, and mentors direct reports while improving compliance efficiency and stakeholder outcomes.

Own IT internal audit projects and portions of the SOX program, including ITGC and ITAC testing, risk assessment, controls evaluation, remediation, and audit reporting. Partner with audit, finance, engineering, process owners, external auditors, and co-sourcing partners. Help establish an AI audit methodology and implement AI-enabled audit efficiencies while maintaining quality, independence, and reliability.