Top IT Jobs in Ottawa

Translate English software UI text and online marketing content into natural, culturally appropriate Italian. Preserve meaning, tone, variables, formatting, and brand guidelines while using key-based localization tools. Review linguistic quality issues, communicate availability and delivery risks asynchronously, and coordinate with Circle and another translator. The role is a remote independent-contractor engagement with limited meetings and regular Slack collaboration.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Develops, implements, and supports information security systems and applications. Monitors and analyzes security events, performs vulnerability assessments and penetration testing, develops security automation and monitoring use cases, configures identity and access controls, and integrates application security tools into CI/CD pipelines. Provides mitigation strategies, remediation prioritization, technical recommendations, audit support, and security education in a complex university IT environment.

Lead IT operations for a technology company, serving as the senior support escalation point and managing endpoints, Microsoft 365, Entra ID, networking, hardware, and user lifecycles. Automate IT workflows using scripting and AI tools, maintain security controls, oversee backup and disaster recovery, and lead IT projects, vendors, budgets, policies, and licensing. Mentor the IT team member, establish the IT roadmap, and improve systems, documentation, security, and employee experience.

Lead IT operations across retail, distribution and corporate sites to ensure reliable, secure infrastructure and service delivery. Oversee network stability, POS and in-store systems, cybersecurity (PCI-DSS), vulnerability and patch management, incident response, vendor performance, budgets, and cloud migration initiatives. Drive ITSM practices, business continuity, and continuous improvement while managing and developing high-performing teams.

Provides level 1–2.5 IT support for hardware, software, networks, mobile devices, and jobsite infrastructure. Configures and maintains Windows, Mac, networking, security, VoIP, and conferencing systems; coordinates IT services across jobsites; supports deployments and projects; documents solutions in ServiceNow; maintains network availability; follows IT security policies; and participates in on-call and escalation support.

The Quality Assurance Analyst plans, designs, executes, and documents software testing for a Salesforce CRM project. Responsibilities include functional, regression, integration, API, performance, data migration, security, and user acceptance testing; defect management; risk analysis; production support; test strategy development; and coordination with technical and business stakeholders. The role also supports post-implementation reviews, data security, change control, and continuous improvement of QA processes.

Leads IT business management across technology financial management, FinOps, budgeting, forecasting, investment governance, business cases, vendor relationships, procurement, sourcing, contracts, and portfolio oversight. Partners with Finance, Procurement, Legal, PMO, and technology stakeholders to optimize spending, manage suppliers, support RFPs, and secure executive approval for technology investments.

Leads IT business management across technology finance, FinOps, budgeting, forecasting, investment governance, business cases, vendor management, sourcing, procurement, and portfolio oversight. Partners with Finance, Procurement, Legal, PMO, IT, and executives to optimize technology spending, manage contracts, evaluate investments, support RFI/RFP/RFQ processes, and align technology investments with corporate priorities.

Provides 24/7 technical support for hotel systems, guest and meeting-room Wi-Fi, desktop hardware, software, applications, user access, and databases. Diagnoses and resolves support tickets, installs and maintains equipment, manages hardware and software inventories, documents procedures, supports e-waste disposal, and assists with IT projects, audits, process improvements, and system maintenance.

Own network architecture, design, and delivery for client engagements across LAN/WAN, wireless, SD-WAN, and network security. Lead complex implementations, pre-sales solution design, assessments, technical documentation, and client briefings. Configure Extreme Networks and Fortinet platforms, establish engineering standards, validate deployments, and mentor junior engineers. The role operates in a remote-first MSP environment with occasional client-site travel.

Leads IT audit planning, execution, and reporting across SOC 1, SOC 2, financial statement, ITGC, and SOX programs. Identifies control gaps, manages remediation, advances IPO readiness, and develops AI-enabled audit workflows. The role coordinates with Engineering, Finance, Legal, and People teams, manages external auditors, and mentors direct reports while improving compliance efficiency and stakeholder outcomes.

Own IT internal audit projects and portions of the SOX program, including ITGC and ITAC testing, risk assessment, controls evaluation, remediation, and audit reporting. Partner with audit, finance, engineering, process owners, external auditors, and co-sourcing partners. Help establish an AI audit methodology and implement AI-enabled audit efficiencies while maintaining quality, independence, and reliability.

Own and improve identity, Google Workspace, endpoint management, SaaS administration, automation, and employee lifecycle systems for a global remote company. Lead deployments, troubleshoot complex cross-system issues, implement security and compliance controls, automate evidence collection, and deliver technical projects. Partner with IT, Security, and Risk teams while documenting practices, coordinating rollouts, and mentoring colleagues.

Owns internal IT operations end to end, including SaaS administration, access management, onboarding and offboarding, macOS device management, helpdesk support, security compliance, and SOC 2 evidence. Builds workflows, automations, AI-powered tools, and self-service processes to improve productivity and reduce recurring support issues. Partners with engineering leadership on security and compliance while documenting systems and maintaining auditable IT processes.

Leads the organization’s technology function, including strategy, roadmap development, governance, cybersecurity, data and application management, service delivery, vendor oversight, budgeting, continuity planning, and staff leadership. The role manages outsourced IT providers, coordinates modernization and cross-functional initiatives, ensures operational performance and risk controls, and advises executives on technology investments, priorities, and risks.

Develop and maintain ETL processes, SQL Server databases, SSAS data models, SSRS reports, and Power BI dashboards. Build unified data models across ERP systems, improve BI performance, establish development standards, and translate cross-functional business requirements into scalable data and integration solutions. The role also supports modernization of Sofina’s data environment and strategic reporting for finance, sales, supply chain, and other stakeholders.

Own internal IT operations, including employee onboarding and offboarding, device configuration, troubleshooting, SaaS and identity administration, hardware inventory, office technology, endpoint compliance, access reviews, and SOC 2 support. Build automations for SaaS provisioning, hardware lifecycle management, and IT workflows while improving documentation, security practices, and employee productivity.

Provides inside sales, procurement, and operational support for IT solutions. Responsibilities include preparing quotations, processing customer and vendor purchase orders, coordinating with manufacturers and distributors, maintaining CRM and ERP records, supporting pricing and rebate programs, and assisting with invoicing, returns, credits, warranties, and reporting. The role also delivers customer and vendor support while developing foundational knowledge of IT products, sales operations, and vendor engagement.

Own corporate IT operations while automating identity and access lifecycles, SaaS administration, endpoint security, compliance evidence generation, and IT support. The role includes Okta and SCIM provisioning, MDM management, OS patching, encryption baselines, license reclamation, audit readiness, runbook standardization, and Tier 1/2 support. The engineer will use Python, Bash, APIs, and AI coding tools to replace manual processes with policy-driven workflows and advise Finance and HR on tool administration.

Leads IT risk advisory consulting engagements, including IT general controls, SOX compliance, ERP and application control reviews, and cybersecurity risk assessments. Evaluates control design and effectiveness, analyzes system data and logs, develops risk-control matrices and testing strategies, manages project plans and budgets, reviews consultant work, and communicates findings and recommendations to clients and executives. Builds client relationships, mentors staff, and stays current on emerging technology risks and regulatory frameworks.

Lead IT risk assessments, evaluate and document inherent and residual risks, partner with stakeholders to develop and monitor risk response plans, support enterprise IT risk and cyber security initiatives, maintain risk management procedures and best practices, and communicate risks across ITS and business units.

Provides frontline IT support for approximately 100 employees across hybrid Bay Area offices. Responsibilities include service desk intake and troubleshooting, Windows and mobile endpoint support, Microsoft 365 administration, onboarding and offboarding, identity and access management, asset inventory, hardware lifecycle coordination, documentation, root-cause analysis, and occasional on-call support. The role also provides onsite hardware, conference room, and AV assistance while supporting security awareness and process improvements.

Hands-on IT Systems Administrator responsible for automating internal workflows, managing end-user hardware and software, supporting Oracle Simphony POS systems, maintaining networks and VPNs across restaurant locations, administering user access, and developing documentation and SOPs. The role also supports data accuracy, reporting, dashboards, and occasional troubleshooting during evenings and weekends. Regular travel to locations across the Greater Toronto Area is required.