Top IT Jobs in Ottawa

Provide Level 1–2 global IT support and manage endpoint lifecycle, identity and access, and workplace SaaS. Troubleshoot macOS/Windows, support MDM/endpoint security, run onboarding/offboarding, use ITSM tools, document processes, and collaborate with security and HR to maintain secure, compliant employee technology experiences.

Lead product vision, roadmap, and outcomes for Hit It Rich Slots. Drive monetization and live-ops strategy, coordinate cross-functional teams and partners, define analytics standards, and own long-term player engagement, retention, and revenue growth.

Lead client-facing engagements to design, implement, and operate on-premises, cloud, and hybrid IT infrastructures. Run discovery workshops, produce architecture and implementation documentation, manage migrations and integrations, troubleshoot escalations, support pre-sales scoping, and mentor junior consultants.

The IT Systems Engineer will provide L1 support for a Cyber Range platform, undergoing training and performing technical support duties such as incident triage and basic troubleshooting.

Perform IT audits and compliance assessments against frameworks (ISO 27001, PCI-DSS, SOC 2, CIS Controls), document findings, manage risk registers, advise on remediation, support investigations, and present results to management and committees.

Lead IT operations across retail, distribution and corporate sites to ensure reliable, secure infrastructure and service delivery. Oversee network stability, POS and in-store systems, cybersecurity (PCI-DSS), vulnerability and patch management, incident response, vendor performance, budgets, and cloud migration initiatives. Drive ITSM practices, business continuity, and continuous improvement while managing and developing high-performing teams.

Deploy, manage, and optimize Kubernetes clusters across on-prem and cloud environments. Implement CI/CD, automate infrastructure with Terraform/Ansible, monitor and troubleshoot containerized applications, ensure security/compliance, perform audits and documentation, and collaborate with development teams to build scalable systems.

The Lead Analyst manages IT operations, oversees a team, ensures data security, and plans IT strategies and resources to support efficient network services.

Design, develop, and execute manual and automated test cases and strategies. Integrate automated tests into CI/CD pipelines, perform API and performance testing, log and track defects, verify fixes, document testing artifacts, and contribute to continuous improvement of QA standards and processes while working with development and project teams.

Lead end-to-end reliability, security, performance, and cost of hybrid cloud and on‑prem infrastructure, networks, and datacenter operations. Establish ITIL-aligned service management, KPIs/SLAs, incident and change governance, disaster recovery, vendor and budget management, and continuous improvement via automation, observability, and standardized build patterns to support mission-critical satellite and corporate services.

The Assistant IT Manager oversees level 1 support for onboard computer systems, manages IT network infrastructure, and assists users with technical issues to ensure optimal system performance.

As an IT Manager, you will oversee and support onboard communication systems, networks, servers, and user support while collaborating with shoreside IT for deployments and projects.

The IT Specialist assists in managing IT operations onboard a cruise ship, ensuring IT performance and compliance with documentation and customs requirements.

Assists with IT operations on cruise ships, focusing on guest-related technology. Responsibilities include troubleshooting, installation, and first-level support for IT equipment.

Responsible for governance, risk and compliance in IT. Develop policies, conduct audits, manage risk assessments, and ensure compliance with regulations.

Senior Windows-focused Platform Engineer responsible for administering Windows server environments, supporting IBM FileNet/DataCap/BAW/ICN applications, ensuring security and performance, implementing monitoring, troubleshooting production issues, documenting systems, and collaborating with internal teams and clients to improve platform stability and processes.

Design, build, and maintain automated test frameworks and scripts. Lead test strategy, planning, and execution across functional, load, integration, security, server-side, and ETL testing. Create test artifacts, run automated tests, analyze results, report defects, participate in CI/CD, code reviews, and agile ceremonies, and drive issue resolution.

Develop prototypes, PoCs, and MVPs for GenAI solutions. Apply deep learning and ML principles using Python, Hugging Face, LangChain, OpenAI API, TensorFlow/Keras/PyTorch, and cloud model services. Work with multi-modal data and intelligent agent tools. Be self-motivated, collaborative, and focused on solving hard AI/GenAI problems.

Lead end-to-end utility-scale OSP/ISP fiber infrastructure projects, manage schedules, budgets, and cross-functional teams, review engineering drawings, perform site visits, mitigate risks, drive waterfall and agile project practices, mentor junior PMs, and ensure regulatory and organizational compliance.

Lead IT support operations, ensuring high-quality technical support, vendor management, and IT processes for a remote workforce while improving contributor experience.

As an IT Systems Engineer, you'll manage user and device lifecycles, enhance endpoint security, and automate IT workflows, ensuring compliance and improving reliability in a remote tech environment.

This is a spontaneous application opportunity where candidates submit their CV and motivation for potential job matches.

Lead Information Security, IT Operations, and Compliance for a remote-first healthcare SaaS. Execute multi-jurisdictional privacy programs (HIPAA, GDPR, PIPEDA, Quebec Law 25, PHIPA), negotiate BAAs/DPAs, mature SOC 2/ISO 27001 readiness, run incident response, manage IAM and endpoint/device standards, rationalize SaaS vendors, and mentor the IT Operations team while partnering cross-functionally to embed privacy-by-design.

Provide first-line IT support for a remote SaaS company: triage helpdesk tickets via Slack and Jira Service Management, manage onboarding/offboarding, track hardware and licenses, coordinate device logistics, maintain IT documentation, and assist the Senior IT Manager on identity, SSO, MDM, and SOC 2-related projects.

Provide remote technical support, troubleshoot issues, design security solutions, manage cloud and virtualization environments, and communicate with clients. Requires strong IT skills and customer service.