Top IT Jobs in Ottawa

Lead product vision, roadmap, and outcomes for Hit It Rich Slots. Drive monetization and live-ops strategy, coordinate cross-functional teams and partners, define analytics standards, and own long-term player engagement, retention, and revenue growth.

Lead end-to-end reliability, security, performance, and cost of hybrid cloud and on‑prem infrastructure, networks, and datacenter operations. Establish ITIL-aligned service management, KPIs/SLAs, incident and change governance, disaster recovery, vendor and budget management, and continuous improvement via automation, observability, and standardized build patterns to support mission-critical satellite and corporate services.

Provide hands-on administration and maintenance of client endpoints, servers, Microsoft 365/Entra ID and Intune. Lead patching, backup/recovery, virtualization, AD/Group Policy, and PSA/RMM ticketing. Support incident response tasks including reimaging, restores, and endpoint tooling; produce documentation and serve as client technical contact while participating in on-call rotations.

Provide hands-on helpdesk support, triage and resolve tickets, manage onboarding/offboarding, provision hardware (Autopilot), administer Active Directory/Entra ID and Exchange Online, maintain Windows/Office 365 and some Mac/Linux systems, document IT processes, and support compliance and cybersecurity needs.

Serve as IT Business Analyst liaising between stakeholders and IT to gather and document requirements, design compliant solutions, support implementations, and provide reporting/dashboard and project timeline management across multiple applications.

The Senior Manager of IT Third-Party Risk Management oversees the third-party risk program, enhances governance, streamlines processes, and collaborates with cross-functional teams to manage risks effectively across vendors.

Lead development and implementation of preventive and predictive maintenance for onshore mechanical equipment, use CMMS to plan and monitor maintenance, analyze reliability data, perform RCA, support operations and maintenance teams, ensure safety and compliance, and recommend improvements to reduce downtime and costs.

Design, build, and operate AWS-native AI/ML systems: RAG pipelines, fine-tuned LLMs, and microservices. Implement IaC (Terraform), CI/CD, policy guardrails, and production deployments integrating Bedrock/SageMaker, LangChain, and telemetry for secure, scalable enterprise use.

Lead development and implementation of preventive and predictive maintenance programs for offshore mechanical equipment, use CMMS to plan and track work, perform RCA for failures, support offshore teams in troubleshooting, monitor equipment reliability, and ensure compliance with safety and maintenance standards.

Sell radiology IT solutions by building strategic account plans, managing long technical sales cycles, maintaining a 3-5× quota pipeline, forecasting in Salesforce, partnering with marketing/inside sales, and representing the company at industry conferences.

The role involves designing, developing, and supporting BI solutions using Power BI and Cognos, translating business needs into technical solutions, and collaborating with stakeholders and technical teams.

Build end-to-end automation and AI agents across identity, endpoint, SaaS, and ITSM systems. Automate onboarding/offboarding, ticket triage, self-service flows, and integrations. Operate and govern Vertex AI agents, establish KPIs, mentor sysadmins, and maintain reliable, auditable automations with security and compliance controls.

Develop and maintain Digital Workplace tools, working closely with teams, performing testing, debugging, and technical research. Requires web development experience and familiarity with modern software architectures.

Lead and execute complex IT controls testing, monitoring, and reviews for Project Management, Service Delivery and SDLC. Analyze results, write findings and workpapers, provide recommendations, support change management and continuous improvement, and collaborate with stakeholders to ensure control effectiveness and program compliance.

Provide onboard IT systems support, maintenance, monitoring, backups, inventory, hardware shipping/receiving, equipment repairs, user support and training, and escalate issues to the IT Officer while maintaining security and service standards.

Lead and execute IT audit engagements across APAC, evaluating IT infrastructure, cybersecurity, applications, and controls. Use data analytics to design and perform data-driven audit procedures, validate remediation, prepare audit reports and working papers, support continuous auditing and automation, and collaborate with regional/global audit teams and governance forums.

The IT Systems Engineer will provide L1 support for a Cyber Range platform, undergoing training and performing technical support duties such as incident triage and basic troubleshooting.

Lead independent testing of IT controls for SOX compliance, focusing on access management, change management, and system operations in a crypto environment.

Provide Tier 1-3 virtual and on-site support for software, hardware, AV and collaboration tools. Manage incident tickets, onboarding/off-boarding, workstation imaging, vendor and asset management, change requests, and participate in project build and process improvement activities.

As the first full-time IT hire, you will manage identity, endpoints, and networks, overseeing onboarding, SaaS tools, and infrastructure maintenance.

Provide front-line IT service desk support for global employees: triage and resolve tickets, manage Okta and Google Workspace lifecycles, deploy and troubleshoot macOS and mobile devices via Jamf, support VPN/Cloudflare One remote access, use AI tools to automate workflows, assist onboarding/offboarding, and train employees on technologies.

Perform IT risk assessments and IT General Controls (ITGC) testing for SOX and cybersecurity engagements. Develop remediation roadmaps, create process flows and risk/control matrices, guide staff, and communicate findings to clients and leadership. Maintain competency with COSO, COBIT, and ISO standards and support client relationship management.

As a Business Systems Engineer, you will translate business requirements into technical specifications, support API integrations, and maintain e-commerce and ERP systems.

Deploy, manage, and optimize Kubernetes clusters across on-prem and cloud environments. Implement CI/CD, automate infrastructure with Terraform/Ansible, monitor and troubleshoot containerized applications, ensure security/compliance, perform audits and documentation, and collaborate with development teams to build scalable systems.

Lead IT operations across retail, distribution and corporate sites to ensure reliable, secure infrastructure and service delivery. Oversee network stability, POS and in-store systems, cybersecurity (PCI-DSS), vulnerability and patch management, incident response, vendor performance, budgets, and cloud migration initiatives. Drive ITSM practices, business continuity, and continuous improvement while managing and developing high-performing teams.