Top IT Jobs in Ottawa

Develops and enhances complex university applications by analyzing requirements, designing technical solutions, writing and testing code, coordinating deployments, maintaining systems, and documenting releases. Leads medium-to-large projects, supervises developers and junior resources, troubleshoots complex issues, applies software engineering and AI development practices, and communicates technical concepts to users. The role requires bilingual French and English communication.

Manage client cybersecurity engagements from planning through delivery, ensuring projects remain on time, within budget, and aligned with quality standards. Responsibilities include risk management, work planning, scheduling, resource allocation, scope and cost changes, deliverable coordination, client communication, meeting documentation, project tracking, and PMO administration. The role collaborates with marketing, delivery, and operations teams in a fully remote environment.

Drive business development across Canadian federal defense markets, including the Army, Navy, Air Force, and CANSOF. Identify and qualify opportunities, build client and systems-integrator relationships, develop pursuit strategies, support capture and proposal activities, manage pipelines and CRM records, represent the company at defense events, and report on forecasts, KPIs, and opportunity progress.

Supports the VP of Sales as an operational partner by coordinating priorities, calendars, projects, deliverables, reporting, partner activities, and cross-functional initiatives. Maintains NetSuite dashboards, CRM audits, project documentation, executive communications, and sales processes. Supports sales presentations, representative onboarding, training materials, pricing guidance, and consistent process adoption while aligning sales, marketing, finance, operations, and customer success teams.

Provides autonomous administrative support to senior IT leadership, including drafting correspondence, managing calendars and meetings, maintaining confidential files, preparing reports and presentations, recording minutes, coordinating approvals, and documenting procedures. The role requires strong organization, judgment, communication, bilingual English and French writing and speaking skills, computer software proficiency, and experience using AI productivity tools such as Microsoft Copilot.

Provide hands-on helpdesk support, triage and resolve tickets, manage onboarding/offboarding, provision hardware (Autopilot), administer Active Directory/Entra ID and Exchange Online, maintain Windows/Office 365 and some Mac/Linux systems, document IT processes, and support compliance and cybersecurity needs.

Coordinate short-duration IT projects involving service requests, infrastructure implementations, office relocations, and organizational changes. Define and document requirements, project scope, goals, plans, business cases, and status reports. Collaborate with technical teams and business stakeholders, manage deliverables and multiple concurrent projects, apply IT governance and project management methodologies, and ensure timely, compliant completion.

Leads an enterprise infrastructure modernization project migrating application databases from legacy systems to supported platforms. Responsibilities include project planning, scheduling, risk management, stakeholder engagement, change management, business and technical requirements, Agile delivery, privacy and security deliverables, executive reporting, and technical team leadership. The role also facilitates workshops, develops recommendations, manages competing priorities, and ensures successful delivery within complex organizational environments.

Provides remote and in-person IT help desk support by troubleshooting hardware, software, network connectivity, Microsoft 365, and user issues. Responsibilities include device preparation and reimaging, inventory maintenance, documentation, client training, accessibility recommendations, cybersecurity tool support, vendor coordination, and customer follow-up.

Manage strategic procurement and renewals for IT hardware, software, and services. Lead sourcing, supplier management, negotiations, spend analysis, cost optimization, stakeholder collaboration, compliance, and process improvement. Partner with IT, Legal, Finance, and business teams to optimize contracts, manage risk, and improve procurement operations. The role also supports market research, AI-enabled tools, procurement documentation, training materials, and continuous improvement initiatives.

Manage corporate IT operations and the information security program across macOS, Google Workspace, SaaS platforms, and cloud services. Administer devices, accounts, access controls, monitoring, endpoint protection, and data security. Investigate suspicious activity, lead incident response, manage onboarding and offboarding, provide IT support, oversee assets and vendors, and maintain security policies, training, backups, and business continuity.

Designs and implements secure, scalable cloud solutions primarily on Azure and AWS. Responsibilities include creating architectures and technical documentation, automating infrastructure with Terraform and CI/CD, supporting integrations, identity, networking, monitoring, security, compliance, governance, and cost optimization. The role collaborates with engineering, security, data, architecture, vendors, and business teams to deliver resilient, production-ready services and reusable cloud patterns for Canadian operations.

Designs, implements, automates, documents, and supports secure, scalable cloud solutions across AWS and Azure. Translates business and engineering requirements into architectures, IaC patterns, CI/CD pipelines, integrations, and production-ready services. Collaborates with engineering, security, data, architecture, vendors, and business teams while ensuring compliance, governance, resilience, observability, and cost efficiency. Provides technical input for roadmaps and pre-sales and leverages Microsoft 365, Copilot, and Power Platform for workflow automation.

Leads complex technology, data, analytics, and business transformation programs across the enterprise portfolio. Oversees governance, prioritization, planning, budgets, risks, resources, vendors, executive reporting, and delivery outcomes. Provides PMO leadership, mentors project managers, coordinates cross-functional teams, and integrates change management, communications, training, business readiness, adoption, and benefits realization activities.

Sell IT solutions to government and enterprise accounts using existing VAR experience and industry contacts. Develop new business, manage and expand client relationships, deliver executive presentations, meet sales targets, collaborate with inside sales and systems engineers, forecast sales, and participate in training and occasional travel.

Lead the technical direction of Device Infrastructure Services across approximately 2,000 endpoints. Define and execute a GitOps and DevOps transformation, develop secure AI-assisted operations, establish device health and remediation standards, resolve high-severity macOS and Windows incidents, evaluate tooling, guide build-versus-buy decisions, collaborate cross-functionally, and mentor engineers.

Teaches an in-person undergraduate course on applying information technology to business operations, decision-making, and performance management. Covers spreadsheets, databases, collaborative tools, business intelligence, and IT applications across marketing, sales, customer service, human resources, finance, and accounting. Develops and delivers course instruction to approximately 200 students.

Teach an in-person undergraduate course introducing information technology tools for business operations, decision-making, and performance management. Cover spreadsheets, databases, collaborative tools, business intelligence, and IT applications across marketing, sales, customer service, human resources, finance, and accounting. Develop and deliver course content for approximately 200 students while applying recent professional IT experience and teaching expertise.

Teach an online, synchronous course introducing information technology applications for business operations, decision-making, and functional areas including marketing, sales, HR, finance, and accounting. Cover spreadsheets, databases, collaborative tools, business intelligence, and performance management. Develop and deliver course instruction to approximately 200 students while applying recent professional experience and teaching expertise in business information technology.

Teach the Applications of Information Technology for Business course in person during the 2027 winter semester. Cover spreadsheets, databases, collaborative tools, business applications, business intelligence, and IT-enabled decision-making across organizational functions. Develop and deliver instruction, support approximately 200 enrolled students, and apply recent professional knowledge of information technology in business settings.

Administers and architects IBM i environments across IBM Power Systems, managing partitions, upgrades, backups, disaster recovery, high availability, security, performance, storage, and integrations. Develops automation with CL, SQL, and RPG; supports IBM MQ, APIs, cloud platforms, and open-source technologies. Serves as the highest technical escalation point, leads root-cause analysis, participates in on-call support, and manages infrastructure changes, modernization initiatives, documentation, and compliance.

Own and improve corporate security across identity and access management, endpoint protection, SaaS applications, Zero Trust, automation, detection, and incident response. Implement Entra ID controls, SSO, SCIM, MFA, RBAC, JML workflows, Intune policies, EDR, and security baselines. Automate security processes with Python or JavaScript, investigate alerts, remediate incidents, and partner with IT, Security, Engineering, and business teams in a fast-moving startup environment.

Provides first-line IT support for fleet maintenance operations, including hardware and software troubleshooting, user account lifecycle management, Microsoft 365 administration, endpoint and mobile device management, IIS support, asset tracking, procurement assistance, documentation, and performance reporting. The role supports desktops, laptops, printers, iPhones, Zebra tablets, and enterprise systems while coordinating with vendors, stakeholders, and cross-functional teams.

Oversee the design, operation, security, scalability, and performance of on-premises and cloud IT infrastructure. Lead infrastructure teams, manage networks, servers, storage, virtualization, cloud platforms, vendors, budgets, and technology projects. Develop disaster recovery and business continuity plans, conduct security audits and testing, maintain compliance documentation, support audits, and coordinate infrastructure upgrades, migrations, and deployments.

Lead Giatec's IT operations, oversee day-to-day support, administer endpoints and cloud identity, implement AI-driven automation, design disaster recovery and security programs, run enterprise IT projects, manage vendors and budgets, and mentor the IT team to scale processes.