Top IT Jobs in Ottawa

The IT Systems Engineer II will design, automate, and manage IT infrastructure and cloud environments, supporting internal systems and ensuring operational excellence through automation and collaboration.

Provide hands-on administration and maintenance of client endpoints, servers, Microsoft 365/Entra ID and Intune. Lead patching, backup/recovery, virtualization, AD/Group Policy, and PSA/RMM ticketing. Support incident response tasks including reimaging, restores, and endpoint tooling; produce documentation and serve as client technical contact while participating in on-call rotations.

Provide hands-on helpdesk support, triage and resolve tickets, manage onboarding/offboarding, provision hardware (Autopilot), administer Active Directory/Entra ID and Exchange Online, maintain Windows/Office 365 and some Mac/Linux systems, document IT processes, and support compliance and cybersecurity needs.

Evaluate business and software requirements, design technical solutions, develop and test code, deploy and maintain applications, implement CI/CD automation, troubleshoot and debug issues, produce documentation, and communicate technical concepts to users. Work collaboratively to improve system efficiency and ensure data integrity and security.

Ensure software quality across the SDLC by developing and executing test strategies, creating and running test cases (functional, regression, integration, API, performance), logging and validating defects, documenting testing and best practices, and collaborating with developers, analysts and stakeholders. Support Workday testing including tenant-based scenarios and Workday Extend, use automation and performance tools, and maintain test management in Jira and Xray.

Provide onboard IT systems support, maintenance, monitoring, backups, inventory, hardware shipping/receiving, equipment repairs, user support and training, and escalate issues to the IT Officer while maintaining security and service standards.

Lead and execute IT audit engagements across APAC, evaluating IT infrastructure, cybersecurity, applications, and controls. Use data analytics to design and perform data-driven audit procedures, validate remediation, prepare audit reports and working papers, support continuous auditing and automation, and collaborate with regional/global audit teams and governance forums.

Provide second-level end-user computing support, diagnose and repair hardware/software/peripherals across Windows and Mac environments, install and upgrade software, manage ITSM tickets, train and advise users, document incidents and procedures, promote COE standards and data security, and support helpline during peak periods.

Provide second-level end-user computing support across Windows and Mac environments, install and repair hardware/software, troubleshoot networks and mobile devices, manage ITSM tickets, document incidents, train users, promote COE standards, and support helpline and campus IT technicians.

The IT Systems Engineer will provide L1 support for a Cyber Range platform, undergoing training and performing technical support duties such as incident triage and basic troubleshooting.

Lead independent testing of IT controls for SOX compliance, focusing on access management, change management, and system operations in a crypto environment.

Provide Tier 1-3 virtual and on-site support for software, hardware, AV and collaboration tools. Manage incident tickets, onboarding/off-boarding, workstation imaging, vendor and asset management, change requests, and participate in project build and process improvement activities.

As the first full-time IT hire, you will manage identity, endpoints, and networks, overseeing onboarding, SaaS tools, and infrastructure maintenance.

Own the product vision, roadmap, and delivery for AI-enabled platforms across Aprio. Translate practice requirements into user stories, lead development lifecycles, coordinate onshore/offshore teams, validate and integrate LLMs and AI tooling, and engage stakeholders while ensuring responsible AI, data privacy, and client confidentiality.

Provide front-line IT service desk support for global employees: triage and resolve tickets, manage Okta and Google Workspace lifecycles, deploy and troubleshoot macOS and mobile devices via Jamf, support VPN/Cloudflare One remote access, use AI tools to automate workflows, assist onboarding/offboarding, and train employees on technologies.

Perform IT risk assessments and IT General Controls (ITGC) testing for SOX and cybersecurity engagements. Develop remediation roadmaps, create process flows and risk/control matrices, guide staff, and communicate findings to clients and leadership. Maintain competency with COSO, COBIT, and ISO standards and support client relationship management.

As a Business Systems Engineer, you will translate business requirements into technical specifications, support API integrations, and maintain e-commerce and ERP systems.

Deploy, manage, and optimize Kubernetes clusters across on-prem and cloud environments. Implement CI/CD, automate infrastructure with Terraform/Ansible, monitor and troubleshoot containerized applications, ensure security/compliance, perform audits and documentation, and collaborate with development teams to build scalable systems.

Lead IT operations across retail, distribution and corporate sites to ensure reliable, secure infrastructure and service delivery. Oversee network stability, POS and in-store systems, cybersecurity (PCI-DSS), vulnerability and patch management, incident response, vendor performance, budgets, and cloud migration initiatives. Drive ITSM practices, business continuity, and continuous improvement while managing and developing high-performing teams.

Serve as a strategic liaison between HR and IT for Oracle HCM Cloud, ensuring alignment of business priorities, managing support operations, and driving continuous improvements through AI and other enhancements.

The Lead Analyst manages IT operations, oversees a team, ensures data security, and plans IT strategies and resources to support efficient network services.

Lead enterprise IT operations to ensure reliability, resilience, and service consistency across infrastructure, applications, platforms and vendors. Establish governance, ITSM practices, incident response, performance metrics, capacity and financial planning, vendor management, and continuous improvement while building high-performing teams.

Hands-on IT Systems Engineer responsible for endpoint management, identity and access administration, cloud and network support, infrastructure-as-code, compliance (SOC2/FedRAMP/CMMC), automation, and documentation. Own device lifecycle, IdP provisioning, VPN/segmentation, Terraform IaC, audit responses, and cross-functional IT initiatives to scale secure corporate operations.

Provide L2/L3 IT support, manage Azure services, corporate network devices, Active Directory, and cloud infrastructure, ensuring reliable IT Security systems while collaborating in a global team.

The Senior IT Engineer will lead IT architecture and security processes, manage identity and access, and mentor team members while ensuring compliance and operational efficiency.