Top IT Jobs in Ottawa

Leads and executes risk-based IT, technology, and cybersecurity audits for a regulated financial institution. Responsibilities include risk assessment, audit scoping, control testing, reporting, remediation validation, application and infrastructure reviews, third-party technology assessments, audit planning, methodology improvement, and coaching. The role requires translating complex technical risks for varied audiences and applying data analytics and AI throughout the audit lifecycle.

Translate English software UI text and online marketing content into natural, culturally appropriate Italian. Preserve meaning, tone, variables, formatting, and brand guidelines while using key-based localization tools. Review linguistic quality issues, communicate availability and delivery risks asynchronously, and coordinate with Circle and another translator. The role is a remote independent-contractor engagement with limited meetings and regular Slack collaboration.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Manage and optimize Kubernetes clusters and containerized applications across on-premises and cloud environments. Responsibilities include CI/CD implementation, infrastructure automation, performance monitoring, troubleshooting, security and compliance, system audits, documentation, and collaboration with development teams. The role requires Azure Kubernetes expertise, scripting proficiency, and knowledge of Docker and container orchestration.

Develops, implements, and supports information security systems and applications. Monitors and analyzes security events, performs vulnerability assessments and penetration testing, develops security automation and monitoring use cases, configures identity and access controls, and integrates application security tools into CI/CD pipelines. Provides mitigation strategies, remediation prioritization, technical recommendations, audit support, and security education in a complex university IT environment.

Lead IT operations for a technology company, serving as the senior support escalation point and managing endpoints, Microsoft 365, Entra ID, networking, hardware, and user lifecycles. Automate IT workflows using scripting and AI tools, maintain security controls, oversee backup and disaster recovery, and lead IT projects, vendors, budgets, policies, and licensing. Mentor the IT team member, establish the IT roadmap, and improve systems, documentation, security, and employee experience.

Coordinates cybersecurity procedures, monitoring, reporting, incident and vulnerability follow-up, audits, documentation, and continuous improvement. Oversees managed security providers, evaluates their findings and recommendations, coordinates internal remediation, and presents risks and strategies to leadership, customers, and staff. Supports security investigations, control assessments, regulatory inspections, audit responses, and security technology or compliance projects within a regulated life sciences environment.

Lead identity and access management initiatives across 1Password, administering Okta, improving lifecycle workflows, and designing secure application integrations using SAML, OIDC, SCIM, APIs, and automation. Build infrastructure-as-code safeguards, access reviews, RBAC, onboarding and offboarding processes, and AI-enabled IT workflows. Partner with IT, Security, and Device Infrastructure teams on rollouts, risk management, audits, and compliance while participating in on-call support.

Manages strategic procurement for IT hardware, software, and services, including sourcing, renewals, supplier relationships, negotiations, spend analysis, cost optimization, contract management, compliance, and process improvement. Partners with IT, Legal, Finance, and business stakeholders while developing procurement tools, policies, playbooks, and training materials. Uses market insights and AI-enabled tools to improve procurement efficiency and commercial outcomes.

Provide L2/L3 IT support, manage Azure services, corporate network devices, Active Directory, and cloud infrastructure, ensuring reliable IT Security systems while collaborating in a global team.

Leads end-to-end delivery of global R&D analytics and data initiatives, managing plans, budgets, risks, dependencies, governance, stakeholders, vendors, and transitions to business-as-usual operations. The role aligns analytics roadmaps with enterprise technology standards, coordinates cross-functional teams, prepares portfolio reporting, and applies Agile, Waterfall, or hybrid delivery methods to achieve measurable business outcomes.

Lead end-to-end delivery of global IT and digital R&D projects from investment case through business-as-usual handover. Manage project portfolios, vendors, resources, budgets, and delivery across discovery, prototyping, pilots, MVPs, and existing platforms. Partner with product owners, SMEs, enterprise architecture, and global stakeholders while applying Agile and Waterfall methodologies and Mars project management standards.

Leads end-to-end delivery of digital R&D and laboratory technology initiatives, managing plans, budgets, risks, dependencies, vendors, governance, stakeholders, and BAU transitions. Coordinates global cross-functional teams across business and technology, supports analytics and data initiatives, aligns projects with enterprise roadmaps, and applies Agile, Waterfall, or hybrid methods to deliver compliant, scalable capabilities.

Supports IT network and telecommunications operations by analyzing, maintaining, and troubleshooting LAN/WAN infrastructure, network hardware, telecommunications systems, and transmission equipment. Performs routine technical tasks, resolves identifiable network problems, supports limited-scope projects, follows established procedures, and develops competency under direct supervision.

Manage IT and workplace operations for a San Francisco office, including AV systems, networks, equipment, vendors, employee support, device lifecycle, onboarding and offboarding, Okta access administration, and physical installations. Partner with security and infrastructure teams on access, compliance, purchasing, and network work. Help launch offices and potentially build an IT support team.

Leads day-to-day IT operations and a team of approximately five professionals across multiple locations. Responsibilities include managing devices, business applications, identity and access, workplace technology, automation, onboarding and offboarding workflows, incident response, patch management, security controls, documentation, and scalable processes. The role combines hands-on technical work, people leadership, executive communication, and partnership with Security in a fast-growing, early-stage environment.

Manage IT and workplace operations for the San Francisco office, including AV systems, corporate networks, equipment, vendors, and employee support. Provide hands-on hardware and software troubleshooting, administer Okta access, and manage onboarding and offboarding. Lead office installs, equipment purchasing, and conference-room setup while partnering with infrastructure and security teams. Support compliance activities, new-office launches, and potential growth of an IT support team.

Leads IT business management across technology financial management, FinOps, budgeting, forecasting, investment governance, business cases, vendor relationships, procurement, sourcing, contracts, and portfolio oversight. Partners with Finance, Procurement, Legal, PMO, and technology stakeholders to optimize spending, manage suppliers, support RFPs, and secure executive approval for technology investments.

Leads IT business management across technology finance, FinOps, budgeting, forecasting, investment governance, business cases, vendor management, sourcing, procurement, and portfolio oversight. Partners with Finance, Procurement, Legal, PMO, IT, and executives to optimize technology spending, manage contracts, evaluate investments, support RFI/RFP/RFQ processes, and align technology investments with corporate priorities.

Supports IT service operations by reviewing, categorizing, prioritizing, and routing Freshservice tickets. Maintains queues, identifies aging or stalled requests, prepares reports on ticket volume and SLA performance, communicates with users, gathers missing information, provides status updates, and follows up on resolutions. The intern collaborates with IT Engineering, Enterprise Systems, IT Operations, and Workplace Technology teams while learning troubleshooting procedures, AI-enabled workflows, and support operations.

Provides 24/7 technical support for hotel systems, guest and meeting-room Wi-Fi, desktop hardware, software, applications, user access, and databases. Diagnoses and resolves support tickets, installs and maintains equipment, manages hardware and software inventories, documents procedures, supports e-waste disposal, and assists with IT projects, audits, process improvements, and system maintenance.

Own network architecture, design, and delivery for client engagements across LAN/WAN, wireless, SD-WAN, and network security. Lead complex implementations, pre-sales solution design, assessments, technical documentation, and client briefings. Configure Extreme Networks and Fortinet platforms, establish engineering standards, validate deployments, and mentor junior engineers. The role operates in a remote-first MSP environment with occasional client-site travel.

Leads IT audit planning, execution, and reporting across SOC 1, SOC 2, financial statement, ITGC, and SOX programs. Identifies control gaps, manages remediation, advances IPO readiness, and develops AI-enabled audit workflows. The role coordinates with Engineering, Finance, Legal, and People teams, manages external auditors, and mentors direct reports while improving compliance efficiency and stakeholder outcomes.

Own IT internal audit projects and portions of the SOX program, including ITGC and ITAC testing, risk assessment, controls evaluation, remediation, and audit reporting. Partner with audit, finance, engineering, process owners, external auditors, and co-sourcing partners. Help establish an AI audit methodology and implement AI-enabled audit efficiencies while maintaining quality, independence, and reliability.