Top Business Analyst Jobs in Ottawa

Business Analyst supporting complex computer systems through business process analysis, requirements elicitation, solution definition, testing, implementation, enhancements, and lifecycle planning. The role facilitates stakeholder workshops, evaluates solution viability, documents functional and non-functional requirements, coordinates with business and technical teams, and supports technology roadmaps and continuous improvement. This is a hybrid Ottawa position requiring at least three days onsite weekly, with occasional travel.

Manage trade expenditure processes for the French market, including customer agreements, trade conditions, claims, settlements, reconciliations, accruals, rebates, and financial reporting. Support month-end and year-end close, forecasting, budgeting, audits, governance, and process improvements. Collaborate with Sales, Finance, Trade teams, Key Account Managers, and international stakeholders while maintaining accurate data across Xtel, Atlas, SAP, BlackLine, and TPM tools.

Supports technology training programs through business analysis, requirements gathering, process documentation, governance, scheduling, KPI reporting, and continuous improvement. Coordinates stakeholders, training product lifecycle activities, competency initiatives, and Agile practices. Serves as SharePoint Lead for information management and document control, provides data-driven recommendations, and supports project and operational decision-making while ensuring compliance with organizational standards and policies.

Business Analyst supporting complex business and technology initiatives by gathering and documenting requirements, analyzing processes, developing business cases and feasibility studies, facilitating stakeholder workshops, creating models and mockups, and translating business and data needs into technology solutions. The role also monitors project progress, develops performance measures, and supports enterprise-wide and business architecture initiatives.

The Investment Technology Business Analyst will deliver front-office technology and data implementations for asset and wealth management clients. Responsibilities include business analysis, SQL-based data work, data modeling, governance and quality management, cloud data platform implementation, and expertise across investment processes such as risk, performance, compliance, reporting, derivatives, operations, or investment data. The role also involves leading small to medium-sized consulting teams, developing technical solutions, managing client relationships, and traveling as needed.

Supports Citco’s global payroll transformation across 30+ countries by transitioning providers to ADP and establishing Oracle HCM as the payroll data source of truth. Responsibilities include assessing current-state processes, defining future-state requirements, standardizing and automating workflows, evaluating risks and dependencies, specifying integrations and data governance, coordinating global testing, and supporting implementation, change management, and stakeholder alignment.

Owns business and technical requirements from discovery through implementation and validation for credit card technology initiatives. The role creates user stories and acceptance criteria, translates API and system needs, partners with developers and QE, leads refinement and planning sessions, manages scope, risks, dependencies, and Jira documentation, and facilitates delivery across business and technology stakeholders in an Agile environment.

Supports a finance ERP transformation from design through implementation. Responsibilities include mapping current and future-state processes, gathering business requirements, supporting ERP configuration and integrations, developing SIT/UAT scenarios, managing issues, assisting with data migration, and supporting training and change activities. The analyst serves as a liaison among Finance users, project teams, IT, vendors, and external partners while helping improve financial workflows and reporting.

Entry-level rotational development program covering warehouse logistics, sales, customer service, inventory, purchasing, credit management, contracts, pricing, financial statements, and operations. The trainee will learn the business across multiple phases before applying their knowledge to improve processes and efficiencies. Responsibilities include serving customers, managing inventory, reviewing expenses, supporting pricing controls, and building relationships with customers, vendors, and teammates.

Coordinates AI transformation initiatives, including roadmap development, AI framework improvement, stakeholder engagement, governance forums, Agile delivery, training, change management, demonstrations, and continuous improvement. The role also supports requirements gathering, business process modeling, systems analysis, use cases, traceability, testing, and UAT activities while aligning leadership, business, and technical teams.

Build and modernize business intelligence reporting using SQL, cloud data platforms, Looker, and AI automation. Develop dashboards, validate commerce and financial data, identify trends and root causes, and deliver executive-ready insights. Lead stakeholder alignment meetings, partner with Editorial, Sales, Finance, SEO, and Product, and mentor analysts on generative AI, prompt engineering, and database connectors. The role requires holiday monitoring coverage and EST working hours.

Leads business intelligence and data analysis initiatives by analyzing scientific and operational datasets, defining KPIs, conducting deep-dive analyses, validating data, and delivering actionable insights. Partners with business, product, and engineering stakeholders to gather requirements, create user stories and process diagrams, lead UAT, and support analytics solution delivery. Uses data profiling, mining, testing, and visualization to inform strategic decisions and improve data management.

Designs, develops, validates, implements, and supports complex data, reporting, database, application, and automation solutions. Performs business and technical analysis, creates SQL and ETL solutions, develops reports and APIs, validates claims and audit data, resolves production issues, and ensures regulatory and control compliance. Leads technical initiatives, manages project risks and milestones, supports system testing and deployment, and guides other analysts.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Analyzes complex financial, operational, and systems-related business processes; identifies improvement opportunities; develops performance metrics and recommendations; supports business transformation initiatives; prepares project documentation; and collaborates with stakeholders in a Canadian defence environment.

Leads business analysis for insurance and insurtech transformation programs. Partners with clients and technical teams to gather requirements, create functional specifications, model current and future processes, conduct gap analyses, develop test plans, and recommend improvements. Manages business process documentation and leads Business Analysts, while advising stakeholders on adoption, readiness, change strategy, execution, and benefits management.

Leads SAP Sales and Distribution and Order-to-Cash solutions, serving as a senior liaison between IT and business stakeholders. Responsibilities include requirements analysis, solution design, configuration, testing, implementation, production support, integrations, data analysis, and process improvement. The role leads complex projects, coordinates testing, resolves issues, advises management, trains users, and mentors team members while supporting enterprise applications in manufacturing and distribution environments.

Senior Business Analyst responsible for consolidating payment gateways into a target platform. The role requires deep U.S. payments and TSYS acquiring expertise, requirements elicitation, technical documentation, data mapping, migration support, API and integration analysis, UAT and testing coordination, defect management, and production release support. The analyst will collaborate across product, architecture, engineering, data, migration, QA, and business teams while leading SAFe ceremonies and maintaining program-level requirements traceability.

Bridges business and software engineering teams by leading requirements discovery, documenting workflows and technical specifications, managing and prioritizing backlogs, refining user stories, and facilitating Agile sessions. The role analyzes root causes, clarifies business logic, supports developers, translates complex technical concepts, and improves collaboration and delivery processes across stakeholders.

Leads business analysis for AI and automation initiatives by identifying adoption opportunities, developing business cases, gathering requirements, facilitating stakeholder workshops, supporting solution design and delivery, measuring benefits, and contributing to AI governance and continuous improvement.

Translates business needs into AI solution requirements, assesses AI and automation opportunities, develops business cases, and supports solution design and delivery. The role facilitates stakeholder collaboration, testing, implementation, change management, reporting, benefits tracking, and continuous improvement across AI initiatives.

Perform business analysis and requirements documentation, evaluate existing procedures and data structures, define interfaces and data dictionaries, identify and prototype redesigned business processes, specify modifications to automated processes, and establish acceptance test criteria while supporting departmental methodologies.

Own and support delivery of Form3’s US Payments product suite across FedNow, RTP, Fedwire, Zelle, and ACH. Translate product vision into requirements, user stories, acceptance criteria, and functional specifications while collaborating with Engineering, Product, customers, and internal stakeholders. Analyze product changes and data, provide subject-matter expertise, support gateway development, and contribute to prioritization and continuous improvement.

Lead commercial success of C5ISR embedded electronics product lines across lifecycle: market research, product definition, business cases, pricing, ROI forecasting, engineering collaboration, launch, sustainment, obsolescence management, and sales support. Provide SME pre-sales, drive third-party collaborations, and create marketing materials and roadmaps to grow market share and revenue.