Top Business Analyst Jobs in Ottawa

Leads business analysis for complex, cross-functional initiatives across Operations, IT, Finance, Sales, and Marketing. Responsibilities include gathering requirements, translating business needs into solutions, developing ROI-backed business cases, improving processes, coordinating UAT, tracking defects, supporting implementations, and facilitating stakeholder alignment. The role uses data analysis and reporting tools to improve operational performance, client experience, and business outcomes.

Supports technology modernization and digital service-delivery initiatives in a public-sector correctional environment. Gathers and translates business requirements into technical specifications, facilitates process improvement and re-engineering, develops integrated system designs, analyzes complex problems, and coordinates with stakeholders, vendors, technical teams, and project leadership to improve secure infrastructure and video visitation services.

Supports client delivery for AI-powered insurance solutions by facilitating discovery workshops, translating business needs into requirements and user stories, designing workflows, analyzing product performance, and leading testing and UAT. The role collaborates with engineering and product teams, identifies integrations and risks, validates AI outputs, and drives continuous improvement through analytical reporting and AI-assisted process optimization.

Leads business analysis for healthcare interoperability and digital health initiatives. Elicits and documents requirements, analyzes healthcare data mappings and workflows, facilitates stakeholder workshops, and supports integration, system, and UAT testing. Coordinates issue resolution, implementation, deployment, go-live, change management, and technology evaluation while monitoring risks and dependencies across complex multi-stakeholder projects.

Administer and enhance Salesforce through declarative configuration, ticket triage, deployments, testing, documentation, and user support. Lead business-analysis intake, discovery, requirements gathering, estimation, backlog refinement, and process documentation across Salesforce and connected tools. Translate stakeholder needs into scalable solutions, assess data and integration impacts, and improve workflows involving Airtable, Slack, AI-powered tools, and other systems.

Leads business analysis for AI and automation initiatives by identifying adoption opportunities, developing business cases, gathering requirements, facilitating stakeholder workshops, supporting solution design and delivery, measuring benefits, and contributing to AI governance and continuous improvement.

Translates business needs into AI solution requirements, assesses AI and automation opportunities, develops business cases, and supports solution design and delivery. The role facilitates stakeholder collaboration, testing, implementation, change management, reporting, benefits tracking, and continuous improvement across AI initiatives.

Leads business analysis for complex customer integration projects, including requirements gathering, functional specifications, system design, configuration, testing, UAT, training, estimation, and client advising. Partners with customers, integration teams, and internal stakeholders throughout implementation. Supports pre-sales and RFP activities, mentors analysts, reinforces business analysis methodologies, and contributes to process improvement.

Configure CityView software to meet customer requirements, conduct business analysis and process mapping, identify system gaps, support legacy data conversion, test solutions, and train end users. The role works directly with local government clients throughout the implementation lifecycle, coordinates with project and technical teams, documents requirements, validates configurations, and provides project updates. This is a fully remote role requiring up to 15% travel across Canada and the United States.

Perform business analysis and requirements documentation, evaluate existing procedures and data structures, define interfaces and data dictionaries, identify and prototype redesigned business processes, specify modifications to automated processes, and establish acceptance test criteria while supporting departmental methodologies.

Lead commercial success of C5ISR embedded electronics product lines across lifecycle: market research, product definition, business cases, pricing, ROI forecasting, engineering collaboration, launch, sustainment, obsolescence management, and sales support. Provide SME pre-sales, drive third-party collaborations, and create marketing materials and roadmaps to grow market share and revenue.

Conduct client interviews and process analysis to identify legal workflow automation opportunities. Create process maps, requirements, solution designs, and documentation; configure and test no-code or low-code workflows; troubleshoot and support CLM and legal AI tools. Facilitate workshops, presentations, and problem solving while managing project scope, timelines, budgets, reporting, and client delivery. Collaborate with legal, engineering, and development teams to improve enterprise legal operations.

Analyzes complex financial and business data, develops KPI reports and dashboards, and translates findings into polished visual narratives and presentations. The role supports senior leadership decision-making, presents insights to nontechnical stakeholders, manages competing analytical requests, and collaborates with Finance, BI, legal, marketing, and HR teams. It requires advanced Excel and PowerPoint proficiency, data visualization experience, strong communication skills, and at least four years of related experience.

Lead BI reporting and advanced marketing analyses to optimize campaign performance and ROI. Build and maintain dashboards, consolidate and govern data, model insights, and provide strategic recommendations to cross-functional teams. Mentor junior analysts, drive process improvements, and translate complex data for non-technical stakeholders to inform business and marketing decisions.

Owns advanced reporting, dashboards, data analysis, KPI development, ETL requirements, and data quality initiatives for internal stakeholders. The role delivers recurring and ad hoc reports, builds automated workflows, documents data definitions and processes, communicates insights to senior leaders, and supports BI sprint planning. Strong SQL, data visualization, stakeholder communication, and systematic data quality problem-solving are required.

Analyze and consolidate data from multiple systems, build scalable dashboards and executive reporting, define standardized metrics, ensure data quality, and translate complex datasets into actionable business insights. Partner cross-functionally with Sales, Marketing, Customer Success, Product, Finance, Operations, and Data Engineering to support decision-making and improve reporting processes.

Supports hotel investment and acquisitions by building financial models, conducting market and comparable-sales research, preparing investment memoranda and presentations, and assisting investment and operations teams with live transactions. The role also performs ad hoc analysis and requires strong analytical, organizational, communication, and deadline-management skills. It is designed for a rising college senior with an interest in finance, hospitality, and real estate investments.

Provides employee relations services and consults with correctional institution managers on hiring, placement, investigations, discipline, performance management, protected leave, accommodations, and employment laws. The role collaborates with employees, unions, management, and external stakeholders; interprets policies and collective bargaining agreements; maintains confidential records; and supports workplace safety within a secure correctional facility. Initial onboarding is onsite, followed by potential hybrid work. Occasional travel between institutions and emergency callback duties may be required.

Gather and document requirements for card and payment solutions, translating business needs into technical specifications. Collaborate with product, engineering, QA, processors, and stakeholders across the SDLC. Support Agile ceremonies, UAT, integration testing, defect triage, releases, production issue resolution, and requirements traceability. Apply expertise in credit, debit, prepaid cards, transaction lifecycles, payment networks, processor integrations, APIs, ISO 8583, digital wallets, chargebacks, reconciliation, and compliance changes.

The Senior Business Analyst collects, analyzes, and presents data to support business decision-making, reporting, and strategic planning within the organization.

The role involves managing SAP S/4HANA projects, business analysis, project planning, stakeholder management, budgeting, risk management, and quality assurance in the utility sector.

Lead requirements gathering, perform market research, produce BRDs/FRDs/use cases, support development and testing (UAT), train users, mentor others, and drive digital banking product implementations across multiple projects.

Lead EDI architecture and implementation using Oracle and Cleo platforms. Design scalable B2B integrations, manage communication protocols (AS2, SFTP, HTTPS, API), create EDI maps (X12, EDIFACT), onboard trading partners, integrate with ERPs, optimize processes, lead UAT, and provide Tier 3 support and mentorship.

Own Flosum’s multi-year product roadmap across DevOps, backup, security, data seeding, and Veeva product lines. Translate Salesforce platform expertise and enterprise customer needs into products, including AI-powered Agentforce capabilities. Lead customer discovery, competitive strategy, requirements, backlog prioritization, sprint planning, release coordination, KPI tracking, and strategic sales support. Partner closely with the CEO, engineering, sales, and customer success to deliver enterprise products and expand market share.

Support mapping and analysis of a Military Personnel Management System capability: document As-Is/To-Be processes, elicit and trace business, functional, system, and data requirements, develop acceptance criteria, assess process redesign opportunities, analyze solution options, and contribute to governance, data artefacts, and integration deliverables to support MPMS modernization planning.