Top Technical Support Jobs in Ottawa

The role involves managing AI support and learning programs, troubleshooting technical issues, designing training materials, and measuring adoption metrics.

This role involves providing technical support, designing learning programs, and managing initiatives to enhance AI adoption across the company.

Provide technical support via phone, chat, and email, troubleshoot complex SaaS and hardware issues, mentor juniors, and improve customer experience.

The Technical Support Engineer manages technical support tickets, resolves incidents, documents processes, and improves support efficiency through analysis and knowledge sharing.

As a Technical Support Lead, you'll provide technical assistance, manage complex customer inquiries related to data and reporting, monitor support quality, and identify improvement opportunities in collaboration with various teams.

The Technical Support Analyst manages customer support requests, implements software customizations, develops database-driven systems, and ensures client satisfaction through effective communication and problem solving.

The Technical Support Analyst assists customers of varying technical skills by providing effective support for cloud platforms and SaaS integrations, focusing on excellent customer experience and technical troubleshooting.

As a Technical Support Engineer at Cohesity, you'll resolve technical issues, collaborate with engineering, and enhance customer support through troubleshooting and knowledge base articles.

Lead the technical support team, manage escalations, provide user support for radio and networking issues, and improve processes through team leadership and documentation.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.

As a Technical Support Engineer, you will provide technical services and support for customers, focusing on fiber optics, calibration, and training. Responsibilities include troubleshooting issues, managing service cases, and collaborating with internal teams to enhance customer experience.

The Technical Support Architect provides advanced support for customers, manages escalations, collaborates with product and engineering teams, and defines AI-driven workflows.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.