Top Technical Support Jobs in Ottawa

As a Senior Manager, Technical Support, you will drive technical leadership initiatives, manage production systems, improve product quality, and mentor team members in a collaborative environment.

Lead the technical support team, manage escalations, provide user support for radio and networking issues, and improve processes through team leadership and documentation.

Provide advanced technical support, troubleshoot complex issues, assist in documentation, mentor Tier 1 agents, and improve customer satisfaction through effective communication.

The Technical Support Engineer will provide on-site and remote technical services, troubleshoot customer issues, manage service cases, collaborate with teams, and improve customer experience in fiber optics.

As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.

As a Technical Support Engineer, you will provide technical services and support for customers, focusing on fiber optics, calibration, and training. Responsibilities include troubleshooting issues, managing service cases, and collaborating with internal teams to enhance customer experience.

Provide exceptional technical support to customers during tax season, troubleshoot complex issues, and collaborate with teams to enhance customer satisfaction.

As a T2 Technical Support Specialist, you'll troubleshoot and resolve complex technical issues for ecommerce merchants, optimize integrations, and provide expert product guidance, ensuring high-quality technical support with empathy and ownership.

The Technical Support Architect provides advanced support for customers, manages escalations, collaborates with product and engineering teams, and defines AI-driven workflows.

As a Technical Support Engineer, you will resolve complex technical issues, collaborate with customers and engineering, and analyze production systems.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.

As a Technical Support Specialist, you will diagnose complex issues, support various customer queries, and bridge communication between support, product, and engineering teams.

The Technical Support Specialist resolves customer issues in robotic vision systems, collaborates with engineers for solutions, and documents processes for efficiency.

Lead and evolve the technical support team, ensuring efficient resolution of customer issues while collaborating with Product and Engineering.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

The Technical Support Engineer will assist customers by resolving technical issues, troubleshooting problems, and collaborating with engineering teams to provide excellent support and solutions.

Provide customer support for veterinarians and technicians, addressing inquiries and resolving issues through various communication methods while ensuring customer satisfaction.

As a Technical Support Engineer at Redis, you will troubleshoot complex issues, provide root cause analysis, and collaborate with engineering to enhance customer support for Redis software, serving a global customer base.

As a Technical Support Specialist at SwiftConnect, you will deliver exceptional support to enterprise customers by solving integration problems and ensuring customer satisfaction through effective communication and problem-solving skills.

This role leads a team of Technical Support Engineers, focusing on improving customer experience, managing operations, and providing support during high demand.

The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.

Lead and modernize the global technical support organization, focusing on customer experience, AI integration, and operational excellence.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

As an Associate Technical Support Specialist, you'll manage tickets, communicate internally, and troubleshoot complex distributed systems, gaining valuable technical skills.