Top Technical Support Jobs in Ottawa

Provide first level technical support for customers, helping with troubleshooting, incident creation, and documentation until issues are resolved. Maintain customer satisfaction and efficient communication.

The Technical Support Engineer will provide on-site and remote technical services, troubleshoot customer issues, manage service cases, collaborate with teams, and improve customer experience in fiber optics.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

The Technical Support Engineer will assist customers by resolving technical issues, troubleshooting problems, and collaborating with engineering teams to provide excellent support and solutions.

As an Associate Technical Support Specialist, you'll manage tickets, communicate internally, and troubleshoot complex distributed systems, gaining valuable technical skills.

As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.

As a Technical Support Engineer, you will provide technical services and support for customers, focusing on fiber optics, calibration, and training. Responsibilities include troubleshooting issues, managing service cases, and collaborating with internal teams to enhance customer experience.

As a T2 Technical Support Specialist, you'll troubleshoot and resolve complex technical issues for ecommerce merchants, optimize integrations, and provide expert product guidance, ensuring high-quality technical support with empathy and ownership.

As a Technical Support Engineer, you will resolve complex technical issues, collaborate with customers and engineering, and analyze production systems.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.

As a Technical Support Specialist, you will diagnose complex issues, support various customer queries, and bridge communication between support, product, and engineering teams.

As a Technical Support Specialist, you'll assist customers with software issues via various communication channels, develop creative solutions, and enhance customer experience with prompt technical support.

The Technical Support Specialist resolves customer issues in robotic vision systems, collaborates with engineers for solutions, and documents processes for efficiency.

Lead and evolve the technical support team, ensuring efficient resolution of customer issues while collaborating with Product and Engineering.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

As a Technical Support Engineer at Redis, you will troubleshoot complex issues, provide root cause analysis, and collaborate with engineering to enhance customer support for Redis software, serving a global customer base.

As a Technical Support Specialist at SwiftConnect, you will deliver exceptional support to enterprise customers by solving integration problems and ensuring customer satisfaction through effective communication and problem-solving skills.

Lead and modernize the global technical support organization, focusing on customer experience, AI integration, and operational excellence.

As a Senior Technical Support Engineer, you'll resolve complex customer issues, improve internal processes, and collaborate with product teams, primarily assisting developers using APIs, while enhancing team’s troubleshooting capabilities.

Provide technical support and consultation to enterprise customers, troubleshoot complex issues, mentor colleagues, and create documentation for Tines' workflows and APIs.

The Senior Technical Support Engineer analyzes and resolves complex technical issues, mentors team members, and drives knowledge improvement. Requires extensive technical expertise and experience in a fast-paced environment.