Top Technical Support Jobs in Ottawa

As a Technical Support Engineer, you will provide support to enterprise customers, resolve technical issues creatively, and collaborate with Product and R&D teams to enhance product usability. You'll also develop expertise in company products and participate in various projects within the organization.

The Applications & Technical Support Expert at FARO will provide technical support for complex customer issues, train customer service specialists, and assist with CAD interpretation and metrology. This role requires strong problem-solving skills and the ability to communicate effectively with customers regarding software and product issues.

As a Technical Support Coordinator at Interac, you will monitor network performance, respond to incidents, support network infrastructure, document troubleshooting steps, manage incidents, and collaborate with teams to resolve issues. You will assist in maintaining monitoring tools and participate in new projects.

In this role, you will support customers in financial services, handle escalated issues, and ensure exceptional experiences by resolving payment-related problems and fostering strong relationships.

The Senior Engineer in IT Client Systems Management leads complex projects, providing expert advice on system issues and ensuring optimal application performance. Responsibilities include mentoring junior staff, managing technical documentation, analyzing KPIs, and overseeing both routine operations and emergency support.

As a Support Engineer, you will assist customers by troubleshooting technical issues, collaborating with various teams, and contributing to documentation and support processes.

As an Elite Technical Support Engineer at Tenable, you will provide technical support for the product suite, mentor other engineers, diagnose complex issues, manage communications for incidents, and contribute to knowledge base articles. Strong skills in security and system operations are essential, along with effective communication and problem-solving abilities.

As a Technical Support Specialist, you will assist customers with technical questions, handle escalations, and collaborate across teams to resolve issues.