Top Technical Support Jobs in Ottawa

As a Senior Manager, Technical Support, you will drive technical leadership initiatives, manage production systems, improve product quality, and mentor team members in a collaborative environment.

Provide technical support via phone, chat, and email, troubleshoot complex SaaS and hardware issues, mentor juniors, and improve customer experience.

As a Technical Support Engineer, you will provide technical services and support for customers, focusing on fiber optics, calibration, and training. Responsibilities include troubleshooting issues, managing service cases, and collaborating with internal teams to enhance customer experience.

The Technical Support Architect provides advanced support for customers, manages escalations, collaborates with product and engineering teams, and defines AI-driven workflows.

As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.

Provide high-level technical support for digital forensic tools, collaborating with customers and internal teams to solve complex issues and enhance product functionality.

As a Technical Support Specialist at SwiftConnect, you will deliver exceptional support to enterprise customers by solving integration problems and ensuring customer satisfaction through effective communication and problem-solving skills.

The Technical Support Engineer provides frontline support for customers using Magnet's products, resolving technical issues through various channels and maintaining case health with strong organizational skills.

Provide system level post-sales support to customers, including troubleshooting, technical support, and communication with internal teams. Train junior engineers.

The role involves providing customer support for veterinary diagnostic analyzers, resolving inquiries, assisting with installations, and troubleshooting technical issues.

Lead the technical support team, manage escalations, provide user support for radio and networking issues, and improve processes through team leadership and documentation.

Provide advanced technical support, troubleshoot complex issues, assist in documentation, mentor Tier 1 agents, and improve customer satisfaction through effective communication.

Lead and modernize the global technical support organization, focusing on customer experience, AI integration, and operational excellence.

Provide advanced post-sales support for Blue Planet products, resolving complex customer issues, developing automation solutions, and promoting continuous improvement.

The Technical Support Engineer will provide on-site and remote technical services, troubleshoot customer issues, manage service cases, collaborate with teams, and improve customer experience in fiber optics.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.

As an Associate Technical Support Specialist, you'll manage tickets, communicate internally, and troubleshoot complex distributed systems, gaining valuable technical skills.

As a Technical Support Engineer, you will troubleshoot technical issues for customers, provide timely solutions, and document cases. You'll also engage with internal teams to enhance expertise in Everbridge's technology.