Top Operations Manager Jobs in Ottawa

Lead and scale GitLab's AWS and GCP marketplace and funding operations. Own marketplace processes, administer hyperscaler tooling (Tackle.io, Salesforce), drive funding initiatives (SCA, MPOPP, MCCP), resolve escalations, build AI automation agents, govern processes, manage vendor relationships, and coordinate cross-functional stakeholders to ensure accurate, scalable hyperscaler go-to-market execution.

Manage incident response for major strategic accounts, coordinate cross-functional teams and customer communications, lead root-cause analyses, monitor and close service alerts/cases, and drive process improvements to enhance customer experience and team efficiency.

Manage in-store loss prevention and asset protection, execute inventory cycle and full-store counts, handle ordering and opening/closing/security procedures, support store leadership, and supervise staff shifts to ensure customer service and policy compliance.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

Lead GTM strategy and revenue operations for global Sales: design segmentation, territory and coverage models, analyze funnel and productivity, run WBR/MBR cadence, lead cross-functional programs, translate goals into technical requirements, and champion AI/automation to improve sales productivity and execution.

As Assistant Galley Operations Manager, oversee training and maintenance for food and beverage operations aboard cruise ships, ensuring compliance with public health standards and managing budgets and staffing effectively.

Own end-to-end deal desk operations across quoting, approvals, discounts, and contract execution. Improve processes, automation, and tool optimization; partner with Sales, RevOps, Legal, and Finance to enforce pricing governance and drive deal velocity. Build documentation, train sales, support complex enterprise deals and RFPs, and lead process-improvement projects to scale commercial execution globally.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Lead day-to-day management of a major enterprise sports client, coordinating product, engineering, delivery and operations. Drive roadmaps, renewals, expansions, client reporting, incident response and cross-team execution while anticipating sport-driven priority shifts. Serve as primary client contact and owner of delivery quality and commercial outcomes.

The Ad Operations Manager will optimize in-app monetization, manage ad networks, troubleshoot integrations, and lead ad quality initiatives.

The Operations Manager will lead teams in delivering exceptional guest experiences, focusing on operational leadership, team development, and business performance in a hospitality setting.

Provide HR subject-matter expertise and operational support for employment events (hires, changes, departures). Ensure managers and employees receive appropriate HR resources and partner support; manage payroll and HRIS processes; maintain confidentiality; navigate complex employee issues; and communicate and consult effectively with internal and external stakeholders.

Lead and manage global operational workflows and compliance programs (e.g., Global Fonts, Player Data Compliance). Serve as central liaison between studios and corporate teams, manage vendor proposals and contract tracking, maintain tracking systems, deprecate high-risk assets, optimize processes using modern tools, and provide project management support for software migrations, tool rollouts, and M&A integration.

Lead IT support operations, ensuring high-quality technical support, vendor management, and IT processes for a remote workforce while improving contributor experience.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

Own operational excellence and governance for the PDE SDLC, manage and integrate core tools (ProductBoard, Jira, Amplitude, etc.), drive data integrity and automation, create SOPs and workflows, and partner with senior leadership to influence product, design, and engineering operations.

Lead design and scaling of People Operations systems, workflows, and lifecycle processes. Own HR technology (BambooHR, Lattice, Enboarder), drive automation and AI adoption, ensure compliance across Canada/US, and deliver reliable people data, reporting, and scalable operational infrastructure to support growth to 300+ employees.

Lead store customer experience and omni-sales by managing and coaching the team, driving sales and profitability, executing events and merchandising, managing inventory and returns, leveraging technology for seamless customer journeys, and ensuring health and safety and employee engagement.

Lead global GL operations and intercompany accounting, own month‑end and quarter‑end close, manage intercompany billing, FX, eliminations and transfer pricing. Drive SOX‑compliant controls, ERP/NetSuite enhancements, M&A integrations and new entity setups. Partner with Tax, Treasury, Legal and Finance Data and mentor direct reports to scale financial infrastructure.

The DTC Operations Manager oversees Shopify store operations, ensuring seamless customer experiences, managing orders, and implementing systems for efficiency while maintaining compliance.

Manage day-to-day operations, optimize processes, handle vendor and budget tasks, support HR and reporting. Provide content creation and marketing support including campaign execution, social media, vendor coordination, and performance tracking to ensure operational excellence and brand consistency.

Own operational excellence and governance across the PDE SDLC. Lead tool strategy and integrations (ProductBoard, Jira, Amplitude, Jellyfish, Guru, Confluence, Zendesk), resolve cross-tool data issues, design and automate scalable workflows and SOPs, and partner with senior leadership to drive adoption and operational reporting.

The Operations Manager oversees the planning and logistics of a plasma collection training program, manages a team, evaluates training effectiveness, and implements continuous improvement initiatives.

The Strategy & Operations Manager will oversee new product initiatives, implement structured processes, support financial analysis, and drive cross-functional collaboration to enhance business efficiency and effectiveness.

Lead live service operations for multiplayer games: run incident response and post-mortems, plan and launch in-game events, own content rollout cadence, read telemetry to inform decisions, maintain runbooks and SOPs, and coordinate SRE, QA, product, and community for reliable live experiences.