Top Operations Manager Jobs in Ottawa

Manage in-store loss prevention and asset protection, execute inventory cycle and full-store counts, handle ordering and opening/closing/security procedures, support store leadership, and supervise staff shifts to ensure customer service and policy compliance.

The Ad Operations Manager will optimize in-app monetization, manage ad networks, troubleshoot integrations, and lead ad quality initiatives.

Lead and manage global operational workflows and compliance programs (e.g., Global Fonts, Player Data Compliance). Serve as central liaison between studios and corporate teams, manage vendor proposals and contract tracking, maintain tracking systems, deprecate high-risk assets, optimize processes using modern tools, and provide project management support for software migrations, tool rollouts, and M&A integration.

Lead store customer experience and omni-sales by managing and coaching the team, driving sales and profitability, executing events and merchandising, managing inventory and returns, leveraging technology for seamless customer journeys, and ensuring health and safety and employee engagement.

Lead global GL operations and intercompany accounting, own month‑end and quarter‑end close, manage intercompany billing, FX, eliminations and transfer pricing. Drive SOX‑compliant controls, ERP/NetSuite enhancements, M&A integrations and new entity setups. Partner with Tax, Treasury, Legal and Finance Data and mentor direct reports to scale financial infrastructure.

The DTC Operations Manager oversees Shopify store operations, ensuring seamless customer experiences, managing orders, and implementing systems for efficiency while maintaining compliance.

Manage day-to-day operations, optimize processes, handle vendor and budget tasks, support HR and reporting. Provide content creation and marketing support including campaign execution, social media, vendor coordination, and performance tracking to ensure operational excellence and brand consistency.

Own operational excellence and governance across the PDE SDLC. Lead tool strategy and integrations (ProductBoard, Jira, Amplitude, Jellyfish, Guru, Confluence, Zendesk), resolve cross-tool data issues, design and automate scalable workflows and SOPs, and partner with senior leadership to drive adoption and operational reporting.

The Operations Manager oversees the planning and logistics of a plasma collection training program, manages a team, evaluates training effectiveness, and implements continuous improvement initiatives.

Lead and manage regional HVAC and mechanical trades teams to deliver safe, compliant maintenance, repairs, and projects. Oversee budgeting, resource deployment, preventive maintenance, CMMS scheduling, vendor management, and client support. Drive operational performance, safety compliance, technician development, and continuous improvement across HVAC systems and building automation.

The Strategy & Operations Manager will oversee new product initiatives, implement structured processes, support financial analysis, and drive cross-functional collaboration to enhance business efficiency and effectiveness.

Lead live service operations for multiplayer games: run incident response and post-mortems, plan and launch in-game events, own content rollout cadence, read telemetry to inform decisions, maintain runbooks and SOPs, and coordinate SRE, QA, product, and community for reliable live experiences.

Manage regional marketplace operations across Alberta and Atlantic Canada, own P&L, monitor marketplace metrics, balance supply and demand, lead driver engagement, support escalations, implement process improvements, partner with Marketing and Customer Support, and provide data-backed recommendations.

Lead country-level study operations from startup through close for one or more clinical trials. Oversee local study teams and CROs, manage startup, site activation, recruitment strategies, vendor oversight, risk and issue mitigation, and ensure timely delivery of study plans and quality event follow-up.

Own and optimize end-to-end Shopify store operations and post-purchase customer experience. Manage customer support, order operations (Shopify, Base, Amazon MCF), audits for site accuracy, SOPs, automations (Shopify Flow, AI tools), reporting on CAC/LTV, and compliance. Reduce tickets, reships, and broken/misleading site content while implementing systems to scale.

Lead operational management and support of the enterprise data platform (primarily Snowflake), ensuring stability, scalability, observability, incident management, and migration from SQL Server. Manage data operations team, establish runbooks/SLAs, coordinate cross-functional readiness, drive continuous improvement, and ensure governance, compliance, and performance of data pipelines and platform services.

The Senior Marketing Operations Manager will enhance operational excellence by optimizing marketing systems, data structures, and processes, driving decision-making and scalable growth, and ensuring alignment across teams.

Own end-to-end Shopify store operations and customer experience. Manage customer inquiries, refunds, reships, order flow (Shopify, Base, Amazon MCF), fulfillment coordination, site audits, SOPs, automations (Shopify Flow, AI), reporting (CAC, LTV), and compliance to ensure accurate messaging and timely delivery.

Lead partner onboarding, territory and resource planning, and partner communications to drive pipeline and prevent channel conflict. Own Salesforce deal registration and partner records, coordinate joint marketing and enablement, assist with proposals/contracts, and support partner business reviews and QBRs. Collaborate cross-functionally to recruit partners, run enablement initiatives, and ensure seamless handoffs to regional sales managers.

Manage and lead a team of Facility Service Managers to achieve SLAs, ensure regulatory and safety compliance, develop and implement processes, handle vendor invoice escalations, support client onboarding and reporting, drive continuous improvement, and maintain client satisfaction through timely operational issue resolution.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

Manage daily facility operations, lead onsite staff, oversee building systems (HVAC, electrical, plumbing), ensure health & safety and contract compliance, manage vendors, budgets, and client relationships to meet KPIs and service standards.

Own post-sale operational reliability by diagnosing workflow friction across onboarding, success, and support; design and implement scalable Salesforce-enabled workflows; ensure data integrity and trusted metrics; support reporting cadences; drive automation, change management, and cross-functional alignment to improve efficiency and customer experience.

Manage daily operations of a Canadian Workers' Compensation claims team, ensuring compliant, timely adjudication and cost containment. Oversee KPIs, inventory, escalations, stakeholder relationships, hiring, coaching, training, and process improvements using data analytics and automation to drive efficiency and reduce claim costs.

Lead Finance Operations teams across AP, AR, and RTR, ensuring compliance, operational excellence, and stakeholder management while driving continuous improvement initiatives.