Top Program Manager Jobs in Ottawa

Oversees call center associates, staffing, training, quality initiatives, and customer service for rare disease programs. Manages reimbursement, compliance, education, and clinical patient support projects, including protocols, resources, databases, reporting, client communications, and continuous improvement. Participates in hiring and reports adverse events. Requires pharmaceutical, biotech, or healthcare experience, project and people management, strong analytical and communication skills, and Microsoft Office proficiency.

Global Presales Program Manager responsible for optimizing presales programs, workflows, enablement, demo processes, and technical sales operations. The role manages technology change requests, project initiatives, knowledge-sharing programs, skills matrices, SME programs, feedback collection, and rotational training programs. It requires cross-functional collaboration with sales, marketing, product management, and presales teams; data-driven process improvement; and strong project management, communication, and analytical skills.

Owns execution and outcomes for the Chief Customer Officer’s strategic portfolio, including go-to-market transformation, retention and renewal programs, product feedback loops, and executive account engagement. Converts executive direction into structured workstreams, coordinates senior cross-functional stakeholders, monitors program health and business metrics, escalates risks, drives accountability, and recommends scope or prioritization changes. The role also establishes operating standards for a growing programs function in a globally distributed environment.

Leads Mil-Ka user terminal development programs from requirements through design, integration, verification, manufacturing readiness, delivery, and deployment. Manages external vendors, schedules, budgets, contracts, risks, technical dependencies, lifecycle reviews, and executive reporting. Coordinates engineering, procurement, legal, product, network, software, and deployment stakeholders while ensuring supplier performance and contractual deliverables. The role is based in Ottawa or Bethesda with a hybrid schedule and periodic travel.

Leads complex international aircraft-system subcontracts across pre- and post-award phases. Responsibilities include supplier identification, RFP and SOW development, bid evaluation, negotiations, cost and schedule management, risk and change control, technical integration, quality and airworthiness oversight, corrective action planning, and subcontractor relationship management. Coordinates with engineering, supply chain, commercial, quality, configuration management, customers, and program leadership to ensure successful delivery and aircraft-level integration.

Leads the pre-contract and post-contract management of complex international aircraft-system subcontracts. Responsibilities include supplier assessment, RFP and statement-of-work development, bid evaluation, negotiations, cost and schedule management, risk and change control, technical integration oversight, quality and airworthiness coordination, performance reporting, and corrective-action planning. The role interfaces with subcontractors, engineering, supply chain, commercial, quality, configuration management, program teams, and customers, with travel of up to 20%.

Owns Dropbox’s Virtual First technology workstream, including AI enablement, knowledge management, automation, and digital workflows. Leads organizational research, pilots, experiments, and a portfolio of interconnected programs. Translates qualitative and quantitative findings into recommendations, behavioral frameworks, operating models, and scalable organizational change. Establishes roadmaps, objectives, success measures, milestones, and risk reporting while facilitating cross-functional initiatives across People, Technology, Communications, and Operations.

Oversee complex enterprise projects from initiation through completion, including planning, scheduling, budgeting, resource allocation, risk management, stakeholder communication, vendor coordination, and executive reporting. Lead cross-functional teams, manage scope and change requests, resolve issues, and ensure projects meet strategic objectives. Conduct post-project reviews, promote continuous improvement, mentor junior project managers, and use AI tools to automate workflows and orchestrate multi-step tasks. Travel up to 10–25% and work extended hours when required.

Lead Dow’s global Thriving Communities and employee volunteerism strategies. Manage nonprofit partnerships, charitable contribution portfolios, community-needs assessments, volunteer initiatives, measurement frameworks, grant governance, and related technology platforms. Collaborate across regions, functions, HR, Corporate Affairs, employee resource groups, and external stakeholders to deliver measurable social impact. The role also oversees financial resources, volunteer manager deployment, reporting, and strategic investment recommendations.

Lead end-to-end delivery of complex technical programs for a cloud platform by aligning engineering, product, and analytics teams. Drive planning, risk mitigation, resource optimization, and data-driven performance analysis. Implement scalable program frameworks, communicate status to senior stakeholders, and influence technical and operational strategy to achieve measurable business outcomes.

Lead enterprise-wide programs transforming contact center and telephony platforms from Avaya to AWS Connect. Manage scope, schedules, budgets, resources, risks, dependencies, and cross-functional teams. Coordinate project managers and business analysts, provide executive dashboards and steering committee updates, resolve escalated issues, and support training and process improvement. The role requires strong program leadership, executive communication, and experience delivering complex IT initiatives in high-visibility environments.

Supports cross-functional semiconductor product development programs from concept through production release. Responsibilities include tracking schedules, milestones, deliverables, risks, issues, and dependencies; maintaining project plans and action registers; facilitating meetings; preparing status reports and management presentations; supporting new product introduction and phase-gate reviews; and escalating program issues.

Lead cross-functional new product introduction programs for coherent plug optical products, coordinating R&D, operations engineering, manufacturing readiness, prototype builds, production ramp activities, schedules, deliverables, risks, and contingency planning. The role supports successful product launches and scalable volume manufacturing across Ciena laboratories and contract manufacturing environments.

Leads satellite communications programs through early lifecycle phases, including new product introduction, bids, proposals, program definition, and execution readiness. Manages SOWs, schedules, risks, requirements, stakeholder alignment, customer and supplier relationships, and transitions to execution teams. Supports government and industry-funded pursuits, program recovery, phase-gate performance, and continuous improvement while coordinating engineering, operations, business development, and PMO organizations.

Build and manage a global Afterpay and Cash App sales enablement and training strategy across North America, the UK, and APAC. Own the internal content platform, facilitate training, communicate product and business updates, collaborate with revenue and GTM leaders, and use AI to scale learning programs. Measure program impact on sales performance while adapting enablement initiatives to regional needs.

Leads global and site security programs across facilities, offices, and laboratories. Responsibilities include security operations, risk and vulnerability assessments, crisis response, investigations, threat awareness training, vendor and contract coordination, governance, technology roadmaps, reporting, and continuous improvement. The role manages security budgets, supports law-enforcement relationships, advises executive leadership, and maintains 24/7 readiness for security incidents and emergencies.

Leads technical program execution across 55+ production services while personally designing, building, and productionizing AI-agent automation. Responsibilities include program planning, incident and RCA tracking, executive reporting, workflow automation, API integrations, telemetry, reconciliation, validation controls, auditability, and human-in-the-loop processes. The role requires cross-functional leadership, executive communication, operational expertise, and hands-on delivery of reliable automation in complex technology environments.

Designs, governs, and measures scalable learning programs aligned with business goals. Manages initiative intake, prioritization, governance, success metrics, dashboards, and continuous improvement. Applies learning science and ADDIE evaluation practices while collaborating with Learning Consultants, Content Specialists, Data & Insights, Product, CX, and Enablement teams to deliver measurable outcomes in adoption, retention, compliance, and learner success.

Creates and manages sales enablement content, including playbooks, courses, quizzes, certifications, videos, talk tracks, and battle cards. Partners with Product Marketing, Product, Marketing, technical experts, and GTM leaders to translate complex Docker and AI Governance concepts into clear sales materials. Owns content prioritization, production, governance, findability, and continuous improvement using engagement data and field feedback.

Manage complex, global Oracle and technology implementation programs containing multiple sub-projects. Lead cross-functional and distributed teams through requirements, design, build, testing, and deployment while controlling scope, budget, schedule, quality, risks, and stakeholder communications. Develop project plans, manage client and internal teams, turn around troubled projects, support sales pursuits, and drive continuous improvement. The role requires extensive consulting and program management experience, multi-product implementations, executive communication, and travel up to 75%.

Leads FCC’s ethics program, including strategy, compliance controls, training, communications, disclosures under the Public Servants Disclosure Protection Act, and internal investigations. Advises senior leaders, the Board, and federal partners on ethical obligations; prepares reports; and leads ethics team planning, mentoring, and development. The role requires bilingual English and French communication, strong knowledge of federal Crown corporation requirements, relationship-building, leadership, and the ability to manage multiple priorities.

Owns revenue enablement programs for North American field teams from design through rollout, measurement, and iteration. Partners with Product, Marketing, Sales Leadership, and RevOps to align go-to-market priorities. Develops playbooks, certifications, training, and competitive resources; operationalizes MEDDPICC; tracks enablement KPIs; improves content platforms and AI workflows; coaches sellers; and translates field insights into updated enablement materials.

Designs, governs, and measures scalable sales enablement programs aligned with revenue and GTM goals. Partners with Sales, Revenue Operations, Product, Learning Consultants, and Content teams to identify performance gaps, define program outcomes, prioritize initiatives, establish KPIs, and evaluate impact. Uses AI and analytics to improve needs analysis, reporting, program operations, and recommendations while developing sales methodology fluency and supporting measurable improvements in ramp time, conversion, pipeline quality, and quota attainment.

Leads enterprise PMO governance, integrated schedules and budgets, program controls, portfolio reporting, risk management, executive decision support, and cross-segment coordination for complex telecommunications and space programs. Builds and matures PMO frameworks, methodologies, processes, and teams while driving consistent planning, reporting, and performance management across engineering, operations, finance, supply chain, and mission assurance organizations.

Leads complex, cross-functional programs from scoping through implementation and post-launch review. Translates strategic priorities into workplans, manages milestones, dependencies, risks, governance, and stakeholder accountability. Partners with Operations, R&D, Engineering, Legal, and Sales to improve customer and employee experiences across global employment services. Builds dashboards, reporting, executive presentations, and decision documents, while measuring outcomes and sustaining improvements.