Top Program Manager Jobs in Ottawa

Owns execution and outcomes for the Chief Customer Officer’s strategic portfolio, including go-to-market transformation, retention and renewal programs, product feedback loops, and executive account engagement. Converts executive direction into structured workstreams, coordinates senior cross-functional stakeholders, monitors program health and business metrics, escalates risks, drives accountability, and recommends scope or prioritization changes. The role also establishes operating standards for a growing programs function in a globally distributed environment.

Own scalable customer programs from planning and recruitment through launch, engagement, measurement, closeout, and handoff. Coordinate Product, Design, Research, Marketing, Customer Success, Sales, and Analytics teams. Lead pre-PMF product testing, relaunch the Customer Advisory Board, integrate customer testing into launch-readiness processes, and establish repeatable customer insight loops and operating playbooks.

Supports cross-functional semiconductor product development programs from concept through production release. Responsibilities include tracking schedules, milestones, deliverables, risks, issues, and dependencies; maintaining project plans and action registers; facilitating meetings; preparing status reports and management presentations; supporting new product introduction and phase-gate reviews; and escalating program issues.

Lead cross-functional new product introduction programs for coherent plug optical products, coordinating R&D, operations engineering, manufacturing readiness, prototype builds, production ramp activities, schedules, deliverables, risks, and contingency planning. The role supports successful product launches and scalable volume manufacturing across Ciena laboratories and contract manufacturing environments.

Leads satellite communications programs through early lifecycle phases, including new product introduction, bids, proposals, program definition, and execution readiness. Manages SOWs, schedules, risks, requirements, stakeholder alignment, customer and supplier relationships, and transitions to execution teams. Supports government and industry-funded pursuits, program recovery, phase-gate performance, and continuous improvement while coordinating engineering, operations, business development, and PMO organizations.

Build and manage a global Afterpay and Cash App sales enablement and training strategy across North America, the UK, and APAC. Own the internal content platform, facilitate training, communicate product and business updates, collaborate with revenue and GTM leaders, and use AI to scale learning programs. Measure program impact on sales performance while adapting enablement initiatives to regional needs.

Lead the Enterprise PMO by owning portfolio intake, governance, reporting, dependencies, capacity planning, risk management, budgeting, and benefits realization. Partner with Product, Engineering, Analytics, Finance, and executives to prioritize initiatives and communicate portfolio health. Manage and develop project managers, establish scalable PMO operating standards, and use AI to automate product operations workflows.

Designs, governs, and measures scalable learning programs aligned with business goals. Manages initiative intake, prioritization, governance, success metrics, dashboards, and continuous improvement. Applies learning science and ADDIE evaluation practices while collaborating with Learning Consultants, Content Specialists, Data & Insights, Product, CX, and Enablement teams to deliver measurable outcomes in adoption, retention, compliance, and learner success.

Creates and manages sales enablement content, including playbooks, courses, quizzes, certifications, videos, talk tracks, and battle cards. Partners with Product Marketing, Product, Marketing, technical experts, and GTM leaders to translate complex Docker and AI Governance concepts into clear sales materials. Owns content prioritization, production, governance, findability, and continuous improvement using engagement data and field feedback.

Manage complex, global Oracle and technology implementation programs containing multiple sub-projects. Lead cross-functional and distributed teams through requirements, design, build, testing, and deployment while controlling scope, budget, schedule, quality, risks, and stakeholder communications. Develop project plans, manage client and internal teams, turn around troubled projects, support sales pursuits, and drive continuous improvement. The role requires extensive consulting and program management experience, multi-product implementations, executive communication, and travel up to 75%.

Leads complex, cross-functional transformation programs supporting Provider Data Operations. Manages initiatives from discovery through implementation and operational transition, including requirements, planning, budgets, risks, dependencies, governance, stakeholder alignment, process improvement, automation, and change management. Tracks performance and value realization while presenting status and recommendations to senior leadership. The role drives improvements in operational efficiency, provider data accuracy, regulatory compliance, and enterprise consistency.

Owns revenue enablement programs for North American field teams from design through rollout, measurement, and iteration. Partners with Product, Marketing, Sales Leadership, and RevOps to align go-to-market priorities. Develops playbooks, certifications, training, and competitive resources; operationalizes MEDDPICC; tracks enablement KPIs; improves content platforms and AI workflows; coaches sellers; and translates field insights into updated enablement materials.

Lead enterprise transformation programs across a portfolio of initiatives. Responsibilities include governance, roadmap and budget management, risk and dependency mitigation, stakeholder and vendor coordination, executive reporting, Agile delivery, change adoption, and team leadership. The role manages cross-functional workstreams, coaches project managers, tracks KPIs, supports steering committee decisions, and drives continuous improvement through AI tools and automation.

Designs, governs, and measures scalable sales enablement programs aligned with revenue and GTM goals. Partners with Sales, Revenue Operations, Product, Learning Consultants, and Content teams to identify performance gaps, define program outcomes, prioritize initiatives, establish KPIs, and evaluate impact. Uses AI and analytics to improve needs analysis, reporting, program operations, and recommendations while developing sales methodology fluency and supporting measurable improvements in ramp time, conversion, pipeline quality, and quota attainment.

Lead go-to-market program management for Product & Technical Marketing, owning launch operating models and cross-functional initiatives. Design and scale AI-first launch frameworks and agent workflows, coordinate Product through Growth/Comms/Field, drive decision velocity, measure pipeline and adoption outcomes, and institutionalize repeatable processes across distributed teams.

Lead high-visibility technical transformation and operational programs across engineering, product, analytics, and cross-functional teams. Establish data-driven planning frameworks, improve processes, manage dependencies and risks, align stakeholders, guide investment decisions, and drive organizational change. Develop communication strategies, promote accountability, and enable effective software delivery and continuous improvement at scale.

Manage complex hardware development programs from prototyping through New Product Introduction. Coordinate engineering, operations, procurement, manufacturing, suppliers, and external partners; maintain integrated schedules across ASIC and hardware teams; lead supplier meetings; track risks, dependencies, budgets, and commitments; negotiate contracts and support component delivery; produce status reports and executive updates; and independently resolve issues to drive timely program execution.

Leads complex technology, data, analytics, and business transformation programs across the enterprise portfolio. Oversees governance, prioritization, planning, budgets, risks, resources, vendors, executive reporting, and delivery outcomes. Provides PMO leadership, mentors project managers, coordinates cross-functional teams, and integrates change management, communications, training, business readiness, adoption, and benefits realization activities.

Coordinate cross-functional programs across HR, Finance, and corporate functions from planning through execution. Manage employee lifecycle workflows, recruiting operations, compliance tracking, finance operations, audits, budgets, reporting, and leadership updates. Identify and implement AI-enabled workflows, translate processes into agent instructions, monitor accuracy and privacy, establish performance metrics, and train internal users. Partner with executives and functional leaders to improve operational processes and adoption of automation.

Lead research program execution for AI-driven scientific discovery. Partner with research leaders to define priorities, hypotheses, milestones, evidence plans, KPIs, and expected outcomes. Manage the research portfolio and ROI framework, establish operating rhythms, track investment and progress, identify stalled or low-value initiatives, and drive decisions to iterate, redirect, pause, or stop work. Translate research progress and tradeoffs for Product, Engineering, and leadership while supporting the transition of successful research into product capabilities.

Manage and grow existing customer accounts, act as the voice of the customer, coordinate internal teams to meet KPIs (OTD, TAT, RMA, Scrap), develop account strategies, lead RFP/Q and QBR activities, create proposals and pricing, forecast revenue and margins, and build strong customer relationships to expand business.

Lead complex, end-to-end technical programs across product, engineering, data, and security teams. Translate strategic priorities into roadmaps, manage risks and dependencies, coordinate distributed teams, and align executive stakeholders. Drive AI platform, data, infrastructure, security, reliability, and enterprise adoption initiatives from inception through launch and continuous improvement while ensuring predictable execution and transparent communication.

Lead multi-disciplinary technical programs, coordinate between engineering and non-engineering teams, manage schedules and risks, and mentor team members.

Leads engineering change management across optical networking product families, coordinating Change Control Boards, Product Change Notifications, technical risk assessments, schedules, stakeholders, and process improvements. The role manages cross-functional engineering, manufacturing, quality, supply chain, and customer activities, develops performance metrics, maintains change records, and drives engineering changes through implementation and closure.

Lead complex technical programs involving software, infrastructure, data center deployments, utility integrations, and strategic partners. Align roadmaps, milestones, dependencies, and deliverables across engineering, product, operations, and external stakeholders. Translate technical requirements and system designs, establish program processes, manage cross-company risks, and support partner integrations. The role requires strong technical fluency, cross-functional leadership, communication, problem-solving, and execution in an ambiguous startup environment.