Top Program Manager Jobs in Ottawa

Lead and own a portfolio of issuer and processor partner relationships end-to-end. Drive partner onboarding, technical integration, BIN setup, approvals, pilot and GA readiness. Coordinate cross-functional stakeholders, define milestones, mitigate risks, build governance/SLAs/incident protocols, and advise leadership on partner strategy and regulatory changes. Engage executive partners and use AI tooling to streamline reporting and diligence.

Own and scale global privacy operations including DPIAs, ROPAs, vendor reviews, and data subject rights. Implement privacy management tooling, embed privacy by design with cross-functional partners, maintain policies and training, monitor global privacy laws, and define metrics to improve program efficiency and governance.

Senior individual-contributor program manager owning issuer and processor partner relationships end-to-end. Drive partner onboarding, technical integration, BIN setup, compliance, SLAs, incident response, and launch readiness while coordinating Product, Engineering, Legal, Compliance, and Operations to deliver scalable card experiences.

Own and operate the Workforce Planning operating system: plan and run governance forums and reporting, track milestones/dependencies/risks, enable adoption of tools and outputs, package and distribute insights, coordinate cross-functional delivery, build templates/playbooks, run training, and prepare executive materials to ensure consistent, scaled workforce planning operations.

Lead development and implementation of AI legal and compliance frameworks. Conduct cross-functional AI reviews, maintain governance docs (model cards, impact assessments), partner with engineering on transparency and fairness requirements, build incident response and monitoring processes, and scale AI legal review workflows.

Design, scale, and operate revenue enablement programs for leaders and frontline sellers focused on leader enablement, sales methodology, and new-hire onboarding. Define strategy, operating model, success metrics, and governance. Partner with Sales, Instructional Design, and Analytics to drive adoption and measurable behavior change through blended learning, manager reinforcement, and in-workflow enablement. Track and iterate on program effectiveness to improve manager adoption, methodology adoption, and field productivity.

Manage New Product Introduction (NPI) for optical modems from design through production ramp. Lead cross-functional R&D and operations teams, define schedules and milestones, track deliverables, manage prototype builds in lab and with contract manufacturers, and support production ramp and risk/contingency planning.

Manage the consumer electronics returns program, overseeing operations, documentation, and liaising with retailers to ensure efficiency and compliance.

Lead and coordinate Mitacs' Transformation Management Office portfolio, driving end-to-end delivery of enterprise transformation programs. Manage cross-program dependencies, risks, budgets, vendors, stakeholder engagement, KPI reporting, governance, and a small PM team using Agile (Scrum/SAFe) practices and AI tools to ensure adoption and delivery of strategic outcomes.

Manage and grow existing customer accounts, act as the voice of the customer, coordinate internal teams to meet KPIs (OTD, TAT, RMA, Scrap), develop account strategies, lead RFP/Q and QBR activities, create proposals and pricing, forecast revenue and margins, and build strong customer relationships to expand business.

Lead design and execution of global compensation programs, advise HR and business leaders, perform market benchmarking and financial modeling, manage large cross-functional projects, and present recommendations to senior executives to support attraction, retention, and pay competitiveness.

Manage global accounting and financial planning IT projects and programs: lead cross-functional and vendor teams, prioritize requirements, create schedules, track risks and milestones, drive technical builds, integrations, testing, and delivery using Agile/Waterfall/hybrid methodologies.

Lead multi-disciplinary technical programs, coordinate between engineering and non-engineering teams, manage schedules and risks, and mentor team members.

Lead scoping, planning, and execution of large-scale Customer Success programs. Partner with cross-functional stakeholders, build scalable processes, dashboards and KPIs, measure and report outcomes, drive continuous improvement, and influence executives to improve customer and employee experience.

Responsible for implementing cross-functional programs to drive community support goals, managing multiple projects, and collaborating with executives to ensure successful delivery.

As a Community Support Program Manager, you will implement large-scale, cross-functional programs aligned with organizational goals, driving community support initiatives and influencing stakeholders at all management levels.

Lead change management and people-readiness activities across global transformation programs. Develop and execute communication, stakeholder engagement, training, and readiness plans; support program coordination, governance, risk/issue tracking, and transition stabilization to ensure sustainable adoption and alignment with business objectives.

Lead end-to-end operations for an AI-native Physicist Fellowship: recruit fellows, run selection processes, coordinate advisors and technical teams, design cohort programming, track metrics, and build ecosystem relationships to support AI-driven scientific research.

Lead end-to-end delivery of complex technical programs for a cloud platform by aligning engineering, product, and analytics teams. Drive planning, risk mitigation, resource optimization, and data-driven performance analysis. Implement scalable program frameworks, communicate status to senior stakeholders, and influence technical and operational strategy to achieve measurable business outcomes.

Lead and scale Coursera+Udemy's global privacy program by operationalizing DPIAs, ROPAs, vendor reviews, and data subject rights workflows. Partner with Legal, Product, Engineering, Security, and cross-functional teams to embed privacy by design, drive automation and self-service, maintain policies and training, monitor global privacy law changes, and define program metrics to improve efficiency and compliance.

Manage end-to-end lifecycle of large customer programs using PMI and Agile; align client goals with Cisco strategy, oversee budgets, risks, and financial forecasting; advise IT and executives; drive AI/automation for reporting; ensure governance and revenue/margin tracking; mentor project managers and lead vendor/contract efforts for consistent global delivery.

The Capacity Program Manager will oversee operations with insurance and reinsurance partners, manage compliance, audits, and internal product development, ensuring effective communication and collaboration across teams.

Lead and manage a portfolio of cybersecurity programs for multiple clients, acting as primary client contact. Oversee budgets, resources, timelines, risk mitigation, quality assurance, and cross-functional teams to ensure timely, on-budget delivery. Identify upsell opportunities, drive process improvements, and maintain service excellence and stakeholder alignment.

Lead end-to-end implementation and program governance for Lighthouse's largest global hotel clients. Manage portfolios of enterprise accounts, coordinate cross-functional teams, capture requirements with Product and Engineering, maintain project documentation and timelines, run status calls, mitigate risks, and drive customer satisfaction, retention, and growth while engaging stakeholders up to the C-suite.

Lead and coordinate cloud managed-service partnerships and cross-functional teams to deliver scalable, compliant SaaS platform operations. Drive incident/change management, release governance, security and compliance (PCI-DSS/SOC2), KPIs and executive reporting, global expansion, transition/reversibility planning, and vendor SLA/SOW governance.