Top Program Manager Jobs in Ottawa

Supports healthcare and pharmaceutical client programs by maintaining caseworker assignments, projects, protocols, databases, documentation, and client communications. Monitors quality and adherence, identifies training and process improvement needs, participates in hiring and staff training, prepares client reports, supports the program manager, and reports adverse events. Requires related post-secondary education and at least three years of healthcare, pharmaceutical, biotechnology, or similar industry experience.

Operate and mature Block’s global business resilience program across business continuity, disaster recovery, crisis management, operational resilience, third-party resilience, testing, reporting, and regulatory support. Identify risks, maintain recovery plans, coordinate exercises, track remediation, assess third parties, communicate resilience posture to leadership and Boards, and improve workflows through AI, automation, dashboards, templates, and self-service tools.

Leads complex satellite communications programs through early lifecycle phases, including new product introduction, bid and proposal development, program definition, and execution readiness. Develops SOWs, schedules, program plans, estimates, and transition frameworks while coordinating engineering, suppliers, customers, business teams, and program management. Supports government-funded pursuits, troubled-program recovery, risk management, phase-exit performance, governance, and continuous improvement. Requires extensive customer-facing leadership in aerospace, defense, telecommunications, or related high-technology environments.

Owns Dropbox’s Virtual First technology workstream, including AI enablement, knowledge management, automation, and digital workflows. Leads organizational research, pilots, experiments, and a portfolio of interconnected programs. Translates qualitative and quantitative findings into recommendations, behavioral frameworks, operating models, and scalable organizational change. Establishes roadmaps, objectives, success measures, milestones, and risk reporting while facilitating cross-functional initiatives across People, Technology, Communications, and Operations.

Lead performance, governance, strategy, and transformation across Affirm’s global BPO vendor network. Own vendor service levels, customer experience, compliance, quality, analytics, escalations, and executive governance. Coordinate cross-functional initiatives involving Operations, Compliance, Product, Risk, Training, QA, and Workforce Management. Drive vendor migrations, product and process rollouts, regulatory implementations, change management, continuous improvement, and data-informed interventions across a large multi-geography partner network.

Own execution of the QNX Everywhere developer ecosystem strategy, managing partner relationships, enablement programs, consortiums, sponsorships, procurement, events, budgets, KPIs, and executive reporting. Coordinate engineering, marketing, sales, legal, finance, and product stakeholders while supporting startups, universities, developers, and technology partners. Build scalable frameworks for onboarding, investment evaluation, renewals, and ecosystem measurement. Travel as needed for partner engagements and events.

Oversees call center associates, staffing, training, quality initiatives, and customer service for rare disease programs. Manages reimbursement, compliance, education, and clinical patient support projects, including protocols, resources, databases, reporting, client communications, and continuous improvement. Participates in hiring and reports adverse events. Requires pharmaceutical, biotech, or healthcare experience, project and people management, strong analytical and communication skills, and Microsoft Office proficiency.

Leads strategic, cross-functional customer experience programs from planning through implementation, adoption, and transition. Establishes operating rhythms, milestones, ownership, dependencies, and success measures; synthesizes customer feedback into actionable insights; improves customer journeys, handoffs, communications, and adoption. Partners with CX, GTM, Product, Engineering, and RevOps teams, presents recommendations to executives, and uses AI-enabled tools and automation to improve operational efficiency.

Global Presales Program Manager responsible for optimizing presales programs, workflows, enablement, demo processes, and technical sales operations. The role manages technology change requests, project initiatives, knowledge-sharing programs, skills matrices, SME programs, feedback collection, and rotational training programs. It requires cross-functional collaboration with sales, marketing, product management, and presales teams; data-driven process improvement; and strong project management, communication, and analytical skills.

Owns execution and outcomes for the Chief Customer Officer’s strategic portfolio, including go-to-market transformation, retention and renewal programs, product feedback loops, and executive account engagement. Converts executive direction into structured workstreams, coordinates senior cross-functional stakeholders, monitors program health and business metrics, escalates risks, drives accountability, and recommends scope or prioritization changes. The role also establishes operating standards for a growing programs function in a globally distributed environment.

Own and improve operational processes across Engineering, Product, and Design, including bug tracking, incidents, reliability, escalations, planning, reviews, dashboards, and retrospectives. Analyze operational health data, identify trends and process gaps, communicate actionable insights, and implement improvements. The role requires hands-on execution, cross-functional coordination, technical engineering knowledge, comfort with ambiguity, and independent work in a remote startup environment.

Owns the full lifecycle of multiple client programs and projects, serving as the primary client liaison. Responsibilities include scoping, scheduling, budgeting, resource allocation, risk mitigation, reporting, documentation, stakeholder communication, team leadership, performance feedback, project closeout, and identifying account-growth opportunities. The role requires experience with Agile and Waterfall methodologies, large-scale MDM, PIM, eCommerce and supply chain implementations, financial forecasting, and executive-level relationship management.

Leads complex customer-facing programs through execution, financial management, risk and issue resolution, contract compliance, change orders, and service delivery. Coordinates cross-functional, offshore, subcontractor, and partner teams while managing schedules, budgets, requirements, quality, and customer satisfaction. Builds trusted customer relationships, identifies account expansion opportunities, and leads negotiations and recovery actions. The role requires regular work in the San Francisco Bay Area and domestic and international travel as needed.

Leads organizational change, stakeholder engagement, communication, readiness, and adoption across global transformation and transition initiatives. Develops change strategies, messaging, impact assessments, training coordination, and mitigation plans while supporting program governance, reporting, risk tracking, business requirements, and transition execution. Partners with leaders, HR, Communications, and operational teams to ensure sustainable transformation outcomes in a complex, matrixed environment.

Leads the capture, planning, execution, and delivery of complex international defense programs. Oversees cost, schedule, risk, quality, compliance, resources, customer relationships, program documentation, proposals, and portfolio growth. Coordinates engineering, supply chain, manufacturing, commercial, and product teams while resolving escalated issues, presenting to senior stakeholders, mentoring teams, and driving process improvements. International travel is required, along with eligibility to obtain and maintain Canadian government security clearance.

Leads the capture, planning, execution, and delivery of complex international defense programs. Owns cost, schedule, risk, profit, compliance, customer satisfaction, and program documentation. Coordinates engineering, supply chain, manufacturing, commercial, and product teams; manages RFIs, RFPs, RFQs, resources, escalations, and corrective actions. Provides customer and senior-management briefings, mentors program teams, drives strategic initiatives, and supports product, service, and process improvements. International travel and eligibility for Canadian government security clearance are required.

Leads enterprise-scale Radiology and Cardiology healthcare IT programs, overseeing governance, interconnected project portfolios, executive client relationships, budgets exceeding $5 million, risk mitigation, and delivery standards. Mentors program and project managers, drives methodology and practice improvements, supports strategic growth, and manages complex cross-functional implementations. The role requires up to 30% travel across North America and occasional international travel.

Owns technical integration between Waabi’s autonomous driving technology and an OEM partner from program setup through driverless operation. Responsibilities include integrated planning, cross-functional coordination across hardware, embedded, onboard, infrastructure, and autonomy teams, risk and dependency management, executive communication, partner alignment, and hands-on vehicle issue triage.

Leads Mil-Ka user terminal development programs from requirements through design, integration, verification, manufacturing readiness, delivery, and deployment. Manages external vendors, schedules, budgets, contracts, risks, technical dependencies, lifecycle reviews, and executive reporting. Coordinates engineering, procurement, legal, product, network, software, and deployment stakeholders while ensuring supplier performance and contractual deliverables. The role is based in Ottawa or Bethesda with a hybrid schedule and periodic travel.

Leads North American brand program management, overseeing project workflows, campaign prioritization, budgets, resourcing, launches, and cross-functional delivery. Manages and develops Brand Project Managers while partnering with Marketing, PR, Creative, Finance, global teams, agencies, vendors, and leadership. Establishes processes, tracks performance, manages changing priorities, and supports strategic implementation of global brand initiatives.

Leads complex international aircraft-system subcontracts across pre- and post-award phases. Responsibilities include supplier identification, RFP and SOW development, bid evaluation, negotiations, cost and schedule management, risk and change control, technical integration, quality and airworthiness oversight, corrective action planning, and subcontractor relationship management. Coordinates with engineering, supply chain, commercial, quality, configuration management, customers, and program leadership to ensure successful delivery and aircraft-level integration.

Leads the pre-contract and post-contract management of complex international aircraft-system subcontracts. Responsibilities include supplier assessment, RFP and statement-of-work development, bid evaluation, negotiations, cost and schedule management, risk and change control, technical integration oversight, quality and airworthiness coordination, performance reporting, and corrective-action planning. The role interfaces with subcontractors, engineering, supply chain, commercial, quality, configuration management, program teams, and customers, with travel of up to 20%.

Own integrated program plans for strategic customers, connecting product introduction, qualification, supply readiness, production ramp, and customer delivery schedules. Track commitments, manage risks and dependencies, resolve resource conflicts, lead executive reviews, and drive corrective actions. Establish customer operating cadences, communicate program health, and lead cross-functional process improvements. Mentor team members and strengthen planning, escalation, and risk-management practices across global, technically diverse teams.

Leads and mentors a team of Technical Program Managers within GitLab Engineering’s centralized PMO. Responsibilities include staffing and resource alignment, establishing program management standards, developing the PMO strategy, partnering with Engineering, Product, Security, and GTM stakeholders, mitigating risks, tracking KPIs, and improving organizational planning and delivery processes.

Owns cross-functional program execution for platform software across hardware, embedded systems, onboard software, physical infrastructure, and systems engineering. Builds integrated plans, dependency maps, roadmaps, risk registers, executive reporting, and scalable tracking processes. Coordinates platform bring-up, software releases, testing, and milestone readiness while surfacing blockers and driving resolution across teams with different development cadences.