Top Program Manager Jobs in Ottawa

Operate and mature Block’s global business resilience program across business continuity, disaster recovery, crisis management, operational resilience, third-party resilience, testing, reporting, and regulatory support. Identify risks, maintain recovery plans, coordinate exercises, track remediation, assess third parties, communicate resilience posture to leadership and Boards, and improve workflows through AI, automation, dashboards, templates, and self-service tools.

Own execution of the QNX Everywhere developer ecosystem strategy, managing partner relationships, enablement programs, consortiums, sponsorships, procurement, events, budgets, KPIs, and executive reporting. Coordinate engineering, marketing, sales, legal, finance, and product stakeholders while supporting startups, universities, developers, and technology partners. Build scalable frameworks for onboarding, investment evaluation, renewals, and ecosystem measurement. Travel as needed for partner engagements and events.

Oversees call center associates, staffing, training, quality initiatives, and customer service for rare disease programs. Manages reimbursement, compliance, education, and clinical patient support projects, including protocols, resources, databases, reporting, client communications, and continuous improvement. Participates in hiring and reports adverse events. Requires pharmaceutical, biotech, or healthcare experience, project and people management, strong analytical and communication skills, and Microsoft Office proficiency.

Global Presales Program Manager responsible for optimizing presales programs, workflows, enablement, demo processes, and technical sales operations. The role manages technology change requests, project initiatives, knowledge-sharing programs, skills matrices, SME programs, feedback collection, and rotational training programs. It requires cross-functional collaboration with sales, marketing, product management, and presales teams; data-driven process improvement; and strong project management, communication, and analytical skills.

Owns execution and outcomes for the Chief Customer Officer’s strategic portfolio, including go-to-market transformation, retention and renewal programs, product feedback loops, and executive account engagement. Converts executive direction into structured workstreams, coordinates senior cross-functional stakeholders, monitors program health and business metrics, escalates risks, drives accountability, and recommends scope or prioritization changes. The role also establishes operating standards for a growing programs function in a globally distributed environment.

Own and improve operational processes across Engineering, Product, and Design, including bug tracking, incidents, reliability, escalations, planning, reviews, dashboards, and retrospectives. Analyze operational health data, identify trends and process gaps, communicate actionable insights, and implement improvements. The role requires hands-on execution, cross-functional coordination, technical engineering knowledge, comfort with ambiguity, and independent work in a remote startup environment.

Owns the full lifecycle of multiple client programs and projects, serving as the primary client liaison. Responsibilities include scoping, scheduling, budgeting, resource allocation, risk mitigation, reporting, documentation, stakeholder communication, team leadership, performance feedback, project closeout, and identifying account-growth opportunities. The role requires experience with Agile and Waterfall methodologies, large-scale MDM, PIM, eCommerce and supply chain implementations, financial forecasting, and executive-level relationship management.

Own Ashby’s scalable customer live-learning program, coordinating calendars, registration, production, presenters, facilitation, recordings, follow-up, and reporting. Design practical workshops and learning experiences, coach subject-matter experts, maintain the recording library, and partner with Customer Success, Customer Education, Marketing, and operations teams. Use learner feedback and behavioral data to improve sessions, demonstrate customer application, and expand formats and audiences while maintaining reliable delivery.

Leads complex customer-facing programs through execution, financial management, risk and issue resolution, contract compliance, change orders, and service delivery. Coordinates cross-functional, offshore, subcontractor, and partner teams while managing schedules, budgets, requirements, quality, and customer satisfaction. Builds trusted customer relationships, identifies account expansion opportunities, and leads negotiations and recovery actions. The role requires regular work in the San Francisco Bay Area and domestic and international travel as needed.

Lead Dow’s global Thriving Communities and employee volunteerism strategies. Manage nonprofit partnerships, charitable contribution portfolios, community-needs assessments, volunteer initiatives, measurement frameworks, grant governance, and related technology platforms. Collaborate across regions, functions, HR, Corporate Affairs, employee resource groups, and external stakeholders to deliver measurable social impact. The role also oversees financial resources, volunteer manager deployment, reporting, and strategic investment recommendations.

Leads organizational change, stakeholder engagement, communication, readiness, and adoption across global transformation and transition initiatives. Develops change strategies, messaging, impact assessments, training coordination, and mitigation plans while supporting program governance, reporting, risk tracking, business requirements, and transition execution. Partners with leaders, HR, Communications, and operational teams to ensure sustainable transformation outcomes in a complex, matrixed environment.

Leads the capture, planning, execution, and delivery of complex international defense programs. Oversees cost, schedule, risk, quality, compliance, resources, customer relationships, program documentation, proposals, and portfolio growth. Coordinates engineering, supply chain, manufacturing, commercial, and product teams while resolving escalated issues, presenting to senior stakeholders, mentoring teams, and driving process improvements. International travel is required, along with eligibility to obtain and maintain Canadian government security clearance.

Leads the capture, planning, execution, and delivery of complex international defense programs. Owns cost, schedule, risk, profit, compliance, customer satisfaction, and program documentation. Coordinates engineering, supply chain, manufacturing, commercial, and product teams; manages RFIs, RFPs, RFQs, resources, escalations, and corrective actions. Provides customer and senior-management briefings, mentors program teams, drives strategic initiatives, and supports product, service, and process improvements. International travel and eligibility for Canadian government security clearance are required.

Leads enterprise-scale Radiology and Cardiology healthcare IT programs, overseeing governance, interconnected project portfolios, executive client relationships, budgets exceeding $5 million, risk mitigation, and delivery standards. Mentors program and project managers, drives methodology and practice improvements, supports strategic growth, and manages complex cross-functional implementations. The role requires up to 30% travel across North America and occasional international travel.

Owns technical integration between Waabi’s autonomous driving technology and an OEM partner from program setup through driverless operation. Responsibilities include integrated planning, cross-functional coordination across hardware, embedded, onboard, infrastructure, and autonomy teams, risk and dependency management, executive communication, partner alignment, and hands-on vehicle issue triage.

Leads Mil-Ka user terminal development programs from requirements through design, integration, verification, manufacturing readiness, delivery, and deployment. Manages external vendors, schedules, budgets, contracts, risks, technical dependencies, lifecycle reviews, and executive reporting. Coordinates engineering, procurement, legal, product, network, software, and deployment stakeholders while ensuring supplier performance and contractual deliverables. The role is based in Ottawa or Bethesda with a hybrid schedule and periodic travel.

Leads North American brand program management, overseeing project workflows, campaign prioritization, budgets, resourcing, launches, and cross-functional delivery. Manages and develops Brand Project Managers while partnering with Marketing, PR, Creative, Finance, global teams, agencies, vendors, and leadership. Establishes processes, tracks performance, manages changing priorities, and supports strategic implementation of global brand initiatives.

Leads complex international aircraft-system subcontracts across pre- and post-award phases. Responsibilities include supplier identification, RFP and SOW development, bid evaluation, negotiations, cost and schedule management, risk and change control, technical integration, quality and airworthiness oversight, corrective action planning, and subcontractor relationship management. Coordinates with engineering, supply chain, commercial, quality, configuration management, customers, and program leadership to ensure successful delivery and aircraft-level integration.

Leads the pre-contract and post-contract management of complex international aircraft-system subcontracts. Responsibilities include supplier assessment, RFP and statement-of-work development, bid evaluation, negotiations, cost and schedule management, risk and change control, technical integration oversight, quality and airworthiness coordination, performance reporting, and corrective-action planning. The role interfaces with subcontractors, engineering, supply chain, commercial, quality, configuration management, program teams, and customers, with travel of up to 20%.

Leads and mentors a team of Technical Program Managers within GitLab Engineering’s centralized PMO. Responsibilities include staffing and resource alignment, establishing program management standards, developing the PMO strategy, partnering with Engineering, Product, Security, and GTM stakeholders, mitigating risks, tracking KPIs, and improving organizational planning and delivery processes.

Lead end-to-end delivery of complex technical programs for a cloud platform by aligning engineering, product, and analytics teams. Drive planning, risk mitigation, resource optimization, and data-driven performance analysis. Implement scalable program frameworks, communicate status to senior stakeholders, and influence technical and operational strategy to achieve measurable business outcomes.

Lead cross-functional new product introduction programs for coherent plug optical products, coordinating R&D, operations engineering, manufacturing readiness, prototype builds, production ramp activities, schedules, deliverables, risks, and contingency planning. The role supports successful product launches and scalable volume manufacturing across Ciena laboratories and contract manufacturing environments.

Leads satellite communications programs through early lifecycle phases, including new product introduction, bids, proposals, program definition, and execution readiness. Manages SOWs, schedules, risks, requirements, stakeholder alignment, customer and supplier relationships, and transitions to execution teams. Supports government and industry-funded pursuits, program recovery, phase-gate performance, and continuous improvement while coordinating engineering, operations, business development, and PMO organizations.

Leads global and site security programs across facilities, offices, and laboratories. Responsibilities include security operations, risk and vulnerability assessments, crisis response, investigations, threat awareness training, vendor and contract coordination, governance, technology roadmaps, reporting, and continuous improvement. The role manages security budgets, supports law-enforcement relationships, advises executive leadership, and maintains 24/7 readiness for security incidents and emergencies.

Leads a high-visibility, multi-year WMS implementation across design, implementation, and hypercare. Owns business configuration for assigned warehouse operations, represents end users, defines program vision and success metrics, manages requirements and user acceptance, supports training and change management, analyzes risks and data, and coordinates cross-functional stakeholders to deliver milestones within scope, timeline, and budget.