Top Program Manager Jobs in Ottawa

Oversees call center associates, staffing, training, quality initiatives, and customer service for rare disease programs. Manages reimbursement, compliance, education, and clinical patient support projects, including protocols, resources, databases, reporting, client communications, and continuous improvement. Participates in hiring and reports adverse events. Requires pharmaceutical, biotech, or healthcare experience, project and people management, strong analytical and communication skills, and Microsoft Office proficiency.

Global Presales Program Manager responsible for optimizing presales programs, workflows, enablement, demo processes, and technical sales operations. The role manages technology change requests, project initiatives, knowledge-sharing programs, skills matrices, SME programs, feedback collection, and rotational training programs. It requires cross-functional collaboration with sales, marketing, product management, and presales teams; data-driven process improvement; and strong project management, communication, and analytical skills.

Owns execution and outcomes for the Chief Customer Officer’s strategic portfolio, including go-to-market transformation, retention and renewal programs, product feedback loops, and executive account engagement. Converts executive direction into structured workstreams, coordinates senior cross-functional stakeholders, monitors program health and business metrics, escalates risks, drives accountability, and recommends scope or prioritization changes. The role also establishes operating standards for a growing programs function in a globally distributed environment.

Own scalable customer programs from planning and recruitment through launch, engagement, measurement, closeout, and handoff. Coordinate Product, Design, Research, Marketing, Customer Success, Sales, and Analytics teams. Lead pre-PMF product testing, relaunch the Customer Advisory Board, integrate customer testing into launch-readiness processes, and establish repeatable customer insight loops and operating playbooks.

Supports cross-functional semiconductor product development programs from concept through production release. Responsibilities include tracking schedules, milestones, deliverables, risks, issues, and dependencies; maintaining project plans and action registers; facilitating meetings; preparing status reports and management presentations; supporting new product introduction and phase-gate reviews; and escalating program issues.

Lead cross-functional new product introduction programs for coherent plug optical products, coordinating R&D, operations engineering, manufacturing readiness, prototype builds, production ramp activities, schedules, deliverables, risks, and contingency planning. The role supports successful product launches and scalable volume manufacturing across Ciena laboratories and contract manufacturing environments.

Leads satellite communications programs through early lifecycle phases, including new product introduction, bids, proposals, program definition, and execution readiness. Manages SOWs, schedules, risks, requirements, stakeholder alignment, customer and supplier relationships, and transitions to execution teams. Supports government and industry-funded pursuits, program recovery, phase-gate performance, and continuous improvement while coordinating engineering, operations, business development, and PMO organizations.

Build and manage a global Afterpay and Cash App sales enablement and training strategy across North America, the UK, and APAC. Own the internal content platform, facilitate training, communicate product and business updates, collaborate with revenue and GTM leaders, and use AI to scale learning programs. Measure program impact on sales performance while adapting enablement initiatives to regional needs.

Lead the Enterprise PMO by owning portfolio intake, governance, reporting, dependencies, capacity planning, risk management, budgeting, and benefits realization. Partner with Product, Engineering, Analytics, Finance, and executives to prioritize initiatives and communicate portfolio health. Manage and develop project managers, establish scalable PMO operating standards, and use AI to automate product operations workflows.

Leads global and site security programs across facilities, offices, and laboratories. Responsibilities include security operations, risk and vulnerability assessments, crisis response, investigations, threat awareness training, vendor and contract coordination, governance, technology roadmaps, reporting, and continuous improvement. The role manages security budgets, supports law-enforcement relationships, advises executive leadership, and maintains 24/7 readiness for security incidents and emergencies.

Leads technical program execution across 55+ production services while personally designing, building, and productionizing AI-agent automation. Responsibilities include program planning, incident and RCA tracking, executive reporting, workflow automation, API integrations, telemetry, reconciliation, validation controls, auditability, and human-in-the-loop processes. The role requires cross-functional leadership, executive communication, operational expertise, and hands-on delivery of reliable automation in complex technology environments.

Designs, governs, and measures scalable learning programs aligned with business goals. Manages initiative intake, prioritization, governance, success metrics, dashboards, and continuous improvement. Applies learning science and ADDIE evaluation practices while collaborating with Learning Consultants, Content Specialists, Data & Insights, Product, CX, and Enablement teams to deliver measurable outcomes in adoption, retention, compliance, and learner success.

Creates and manages sales enablement content, including playbooks, courses, quizzes, certifications, videos, talk tracks, and battle cards. Partners with Product Marketing, Product, Marketing, technical experts, and GTM leaders to translate complex Docker and AI Governance concepts into clear sales materials. Owns content prioritization, production, governance, findability, and continuous improvement using engagement data and field feedback.

Manage complex, global Oracle and technology implementation programs containing multiple sub-projects. Lead cross-functional and distributed teams through requirements, design, build, testing, and deployment while controlling scope, budget, schedule, quality, risks, and stakeholder communications. Develop project plans, manage client and internal teams, turn around troubled projects, support sales pursuits, and drive continuous improvement. The role requires extensive consulting and program management experience, multi-product implementations, executive communication, and travel up to 75%.

Owns revenue enablement programs for North American field teams from design through rollout, measurement, and iteration. Partners with Product, Marketing, Sales Leadership, and RevOps to align go-to-market priorities. Develops playbooks, certifications, training, and competitive resources; operationalizes MEDDPICC; tracks enablement KPIs; improves content platforms and AI workflows; coaches sellers; and translates field insights into updated enablement materials.

Lead enterprise transformation programs across a portfolio of initiatives. Responsibilities include governance, roadmap and budget management, risk and dependency mitigation, stakeholder and vendor coordination, executive reporting, Agile delivery, change adoption, and team leadership. The role manages cross-functional workstreams, coaches project managers, tracks KPIs, supports steering committee decisions, and drives continuous improvement through AI tools and automation.

Designs, governs, and measures scalable sales enablement programs aligned with revenue and GTM goals. Partners with Sales, Revenue Operations, Product, Learning Consultants, and Content teams to identify performance gaps, define program outcomes, prioritize initiatives, establish KPIs, and evaluate impact. Uses AI and analytics to improve needs analysis, reporting, program operations, and recommendations while developing sales methodology fluency and supporting measurable improvements in ramp time, conversion, pipeline quality, and quota attainment.

Leads enterprise PMO governance, integrated schedules and budgets, program controls, portfolio reporting, risk management, executive decision support, and cross-segment coordination for complex telecommunications and space programs. Builds and matures PMO frameworks, methodologies, processes, and teams while driving consistent planning, reporting, and performance management across engineering, operations, finance, supply chain, and mission assurance organizations.

Leads complex, cross-functional programs from scoping through implementation and post-launch review. Translates strategic priorities into workplans, manages milestones, dependencies, risks, governance, and stakeholder accountability. Partners with Operations, R&D, Engineering, Legal, and Sales to improve customer and employee experiences across global employment services. Builds dashboards, reporting, executive presentations, and decision documents, while measuring outcomes and sustaining improvements.

Lead go-to-market program management for Product & Technical Marketing, owning launch operating models and cross-functional initiatives. Design and scale AI-first launch frameworks and agent workflows, coordinate Product through Growth/Comms/Field, drive decision velocity, measure pipeline and adoption outcomes, and institutionalize repeatable processes across distributed teams.

Lead high-visibility technical transformation and operational programs across engineering, product, analytics, and cross-functional teams. Establish data-driven planning frameworks, improve processes, manage dependencies and risks, align stakeholders, guide investment decisions, and drive organizational change. Develop communication strategies, promote accountability, and enable effective software delivery and continuous improvement at scale.

Manage complex hardware development programs from prototyping through New Product Introduction. Coordinate engineering, operations, procurement, manufacturing, suppliers, and external partners; maintain integrated schedules across ASIC and hardware teams; lead supplier meetings; track risks, dependencies, budgets, and commitments; negotiate contracts and support component delivery; produce status reports and executive updates; and independently resolve issues to drive timely program execution.

Leads complex technology, data, analytics, and business transformation programs across the enterprise portfolio. Oversees governance, prioritization, planning, budgets, risks, resources, vendors, executive reporting, and delivery outcomes. Provides PMO leadership, mentors project managers, coordinates cross-functional teams, and integrates change management, communications, training, business readiness, adoption, and benefits realization activities.

Leads complex technology programs by defining goals, managing dependencies, coordinating cross-functional teams, translating product requirements into technical designs, mitigating risks, and driving end-to-end delivery. Establishes scalable workflows, communicates progress and impacts to stakeholders, promotes operational excellence, and mentors team members. The role requires strong expertise in technical program management, system design, cloud infrastructure, software lifecycle management, and analytical problem-solving.

Own program execution for satellite engineering roadmaps: build schedules, manage dependencies and resources, surface risks, translate roadmaps into release plans, and partner with leadership on prioritization and staffing to ensure on-time delivery of integrated hardware/software systems.