Top Account Manager Jobs in Ottawa

Manage and expand enterprise customer accounts by identifying cross-sell and new business opportunities for software licenses. Lead account reviews, roadmap discussions, solution development, competitive intelligence, negotiations, and sales execution with Fortune 500 clients. Partner with solution engineers and cross-functional teams to tailor solutions, engage technical executives, and consistently achieve sales quotas.

Manage and close commercial software license opportunities across the full sales cycle. Responsibilities include qualifying inbound leads, prospecting named software companies, collaborating with Solution Engineers, presenting consultative solutions, analyzing competitors and markets, developing go-to-market strategies, and achieving sales quotas. The role requires strong negotiation, communication, prospecting, executive engagement, Salesforce CRM, and commercial software sales experience.

Own and expand a portfolio of strategic enterprise B2B SaaS accounts across North America. Build executive relationships, develop account plans, drive cross-sell and upsell opportunities, manage renewals, lead strategic business reviews, and coordinate cross-functional teams to deliver customer outcomes. The role requires consultative selling, negotiation, forecasting, Salesforce CRM proficiency, and experience managing complex, multi-million-dollar account portfolios.

Grow revenue within an existing mid-market customer portfolio through account mapping, inbound and outbound sales, tailored outreach, product demonstrations, business reviews, and strategic account planning. Collaborate with customer success and internal teams to improve retention, customer satisfaction, and expansion opportunities. Build pipeline, manage forecasts, meet sales quotas, develop executive relationships, and mentor sales colleagues while becoming a subject-matter expert in learning and development technology.

Drive strategic federal sales growth across DISA 4th Estate and Intelligence Community accounts. Responsibilities include pipeline development, account planning, opportunity and win strategy, stakeholder relationship development, acquisition navigation, RFI and solicitation support, CRM management, forecasting, and translating technology solutions into mission outcomes. The role requires expertise in long-cycle federal sales, procurement processes, secure environments, and technology solutions.

Manages enterprise accounts and prospects for new business opportunities in Canada through channel partners. Responsibilities include consultative technology sales, relationship management, discovery, product demonstrations, pricing and negotiation, sales forecasting, account planning, and achieving revenue targets. The role focuses on Unified Communications and Contact Center solutions and requires collaboration with partners and cross-functional teams.

Develops and executes global account strategies to increase market penetration, meet sales quotas, and expand customer relationships. Responsibilities include account planning, forecasting, budget management, negotiations, competitive analysis, customer and dealer coordination, shipment and quality issue resolution, and leadership of sales activities. The role requires frequent customer contact, regional travel, and collaboration with sales, marketing, operations, customer service, and executive management.

The Account Director will manage client relationships, oversee strategic planning, and ensure seamless integration of marketing efforts across the agency's travel accounts, focusing on digital marketing and performance outcomes.

Drive new business across the US and/or Canada through inbound and outbound prospecting, qualify opportunities, close deals, and manage existing customer and partner relationships. The role involves presenting cybersecurity and data protection solutions, preparing quotes, collaborating with channel partners, distributors, sales managers, and sales engineers, meeting sales targets, and maintaining accurate Salesforce records.

Manage post-implementation customer relationships for Ooma Enterprise accounts, including billing analysis, escalations, contract renewals, retention, product adoption, and account growth. Coordinate with implementation, support, sales, and engineering teams to resolve issues and deliver projects. The role requires French fluency, SaaS account management experience, billing knowledge, hosted telephony expertise, customer-facing reporting skills, and strong communication and problem-solving abilities.

Manages national hospitality accounts to drive profitable growth, expand business, resolve customer escalations, develop annual plans, and execute account strategies. Leads new product initiatives, RFP responses, program rollouts, customer presentations, pricing, quotes, supplier contracts, and brand compliance. Collaborates with corporate and field sales teams, management groups, GPOs, suppliers, and internal stakeholders while identifying cost reductions and continuous-improvement opportunities.

Manage upper mid-market customer accounts to increase net dollar retention through upsells, cross-sells, renewals, and land-and-expand opportunities. Build client relationships, negotiate contracts, prepare proposals, manage sales pipelines, answer product questions, and collaborate internally to support the customer lifecycle. The role requires strong communication, organization, sales capability, and product knowledge in a remote SaaS environment.

Build relationships with oncology providers across an assigned Canadian territory, educate them on AI-powered clinical trial matching and referral services, support provider onboarding and trial referrals, track engagement in CRM systems, and relay market feedback internally. The role is home-based but requires frequent local travel, with 70–75% of time spent visiting oncology clinics and community practices.

Serve as a senior technical partner to Enterprise customers by designing, building, troubleshooting, and improving reliable automations. Lead architecture reviews, technical account planning, executive conversations, escalations, and cross-functional initiatives. Partner with Customer Success to improve adoption, retention, and growth while representing customer needs to Product and Engineering. Advise customers on responsible AI implementation, including AI-assisted workflows, agentic systems, evaluation, governance, security, and oversight.

Manages Mars Food & Nutrition grocery accounts, driving profitable sales and share growth through trade management, pricing, promotions, assortment, merchandising, innovation, and customer negotiations. Develops joint business plans, forecasts demand, manages account budgets, analyzes syndicated data, coordinates cross-functional execution, and builds relationships with retail buying teams. The role is based in Bolton with regular office collaboration and approximately 10% travel.

Drive revenue and commercial adoption of NVIDIA technology across Canadian cloud partners and data center operators. Develop joint go-to-market plans, optimize infrastructure readiness, connect cloud providers with enterprise compute demand, structure complex financing deals, and build strategic alliances. Collaborate with cross-functional NVIDIA teams and global partners to grow cloud partner businesses. The role requires extensive executive engagement and at least 50% travel throughout Canada.

Own relationships with approximately 40 enterprise accounts, ensuring service delivery and grant milestones while driving expansion, upsells, and net-new ARR. Conduct weekly stakeholder syncs, uncover client needs, introduce government and federal grant opportunities, gather product feedback, and partner with product leadership to develop new solutions such as impact reporting tools.

Own a large portfolio of SMB SaaS customers and drive seat-based expansion revenue. Identify opportunities using usage data and account signals, build and manage a high-volume pipeline, run efficient sales cycles, close upsell deals, maintain accurate forecasts and CRM records, and partner with Customer Success. The role requires disciplined pipeline management, strong conversion skills, customer engagement, data-informed prioritization, and comfort using AI tools to improve sales efficiency.

Manage national client relationships, generate new business through prospecting and networking, develop account strategies, conduct client meetings and presentations, collaborate with local service and national BD teams, attend industry events, and travel as required to support account growth and retention.

The Account Manager serves as the primary contact for clients, managing relationships and overseeing program accounts, while ensuring budget and creative processes are effectively handled.

Own day-to-day strategic relationships for CPG clients across DTC, retail media, and Amazon ecosystems. Lead client calls, develop performance narratives, identify cross-channel growth opportunities, coordinate paid, SEO, content, influencer, and creative teams, and advise on channel mix and investment allocation. Support quarterly strategy, renewals, and service expansion while driving client retention, revenue growth, and team development.

Manage existing mid-market SaaS accounts and drive expansion revenue through upselling, cross-selling, renewals, consultative selling, negotiations, and closing. Analyze account usage and customer outcomes to identify opportunities, build business cases, align stakeholders, and collaborate with Sales, Customer Success, Marketing, and Product. Contribute to expansion playbooks and best practices while helping customers realize product value.

Own a portfolio of active clients across onboarding, growth, scale, and at-risk stages. Diagnose blockers across offers, funnels, campaigns, sales, and fulfillment; manage expectations; resolve escalations; conduct workshops and calls; identify upsell opportunities; and maintain accurate account documentation. The role requires consulting business owners, understanding B2B lead generation and payment flows, handling difficult conversations, and operating autonomously in a fast-moving, AI-focused environment.

Own a portfolio of approximately 80 mid-market SaaS accounts, serving as the primary contact for renewals, retention, expansion, adoption, and customer outcomes. Build account and AI adoption plans, conduct business reviews, monitor health and usage signals, lead training, troubleshoot product and data issues, and coordinate cross-functional escalations. Use Salesforce, Gainsight, Looker, Lighthouse products, and AI tools to forecast account health, identify growth opportunities, and manage customer relationships at scale.

Manages strategic customer accounts and drives revenue growth by developing sales strategies, offers, pricing, forecasts, and contract negotiations. Builds executive relationships, identifies business opportunities, coordinates sales and presales functions, and supports process and portfolio improvements. The role also influences strategic decisions, leads a functional team, and manages resources to achieve financial and service objectives.