Top Account Manager Jobs in Ottawa

Manage and expand enterprise customer accounts by identifying cross-sell and new business opportunities for software licenses. Lead account reviews, roadmap discussions, solution development, competitive intelligence, negotiations, and sales execution with Fortune 500 clients. Partner with solution engineers and cross-functional teams to tailor solutions, engage technical executives, and consistently achieve sales quotas.

Manage and close commercial software license opportunities across the full sales cycle. Responsibilities include qualifying inbound leads, prospecting named software companies, collaborating with Solution Engineers, presenting consultative solutions, analyzing competitors and markets, developing go-to-market strategies, and achieving sales quotas. The role requires strong negotiation, communication, prospecting, executive engagement, Salesforce CRM, and commercial software sales experience.

Own and expand a portfolio of strategic enterprise B2B SaaS accounts across North America. Build executive relationships, develop account plans, drive cross-sell and upsell opportunities, manage renewals, lead strategic business reviews, and coordinate cross-functional teams to deliver customer outcomes. The role requires consultative selling, negotiation, forecasting, Salesforce CRM proficiency, and experience managing complex, multi-million-dollar account portfolios.

Grow revenue within an existing mid-market customer portfolio through account mapping, inbound and outbound sales, tailored outreach, product demonstrations, business reviews, and strategic account planning. Collaborate with customer success and internal teams to improve retention, customer satisfaction, and expansion opportunities. Build pipeline, manage forecasts, meet sales quotas, develop executive relationships, and mentor sales colleagues while becoming a subject-matter expert in learning and development technology.

Manages centralized Costco account programs and special event marketing initiatives. Responsibilities include scheduling and coordinating events, developing customer and vendor relationships, monitoring execution and compliance, preparing reports and recaps, managing project plans, and coordinating cross-functional deliverables. The role requires strong sales, presentation, organizational, communication, and project management skills, along with proficiency in Microsoft Office and preferably fluency in English and French.

Manage post-implementation customer relationships for Ooma Enterprise accounts, including billing analysis, escalations, contract renewals, retention, product adoption, and account growth. Coordinate with implementation, support, sales, and engineering teams to resolve issues and deliver projects. The role requires French fluency, SaaS account management experience, billing knowledge, hosted telephony expertise, customer-facing reporting skills, and strong communication and problem-solving abilities.

Manages national hospitality accounts to drive profitable growth, expand business, resolve customer escalations, develop annual plans, and execute account strategies. Leads new product initiatives, RFP responses, program rollouts, customer presentations, pricing, quotes, supplier contracts, and brand compliance. Collaborates with corporate and field sales teams, management groups, GPOs, suppliers, and internal stakeholders while identifying cost reductions and continuous-improvement opportunities.

Manage upper mid-market customer accounts to increase net dollar retention through upsells, cross-sells, renewals, and land-and-expand opportunities. Build client relationships, negotiate contracts, prepare proposals, manage sales pipelines, answer product questions, and collaborate internally to support the customer lifecycle. The role requires strong communication, organization, sales capability, and product knowledge in a remote SaaS environment.

Build relationships with oncology providers across an assigned Canadian territory, educate them on AI-powered clinical trial matching and referral services, support provider onboarding and trial referrals, track engagement in CRM systems, and relay market feedback internally. The role is home-based but requires frequent local travel, with 70–75% of time spent visiting oncology clinics and community practices.

Serve as a senior technical partner to Enterprise customers by designing, building, troubleshooting, and improving reliable automations. Lead architecture reviews, technical account planning, executive conversations, escalations, and cross-functional initiatives. Partner with Customer Success to improve adoption, retention, and growth while representing customer needs to Product and Engineering. Advise customers on responsible AI implementation, including AI-assisted workflows, agentic systems, evaluation, governance, security, and oversight.

Manages Mars Food & Nutrition grocery accounts, driving profitable sales and share growth through trade management, pricing, promotions, assortment, merchandising, innovation, and customer negotiations. Develops joint business plans, forecasts demand, manages account budgets, analyzes syndicated data, coordinates cross-functional execution, and builds relationships with retail buying teams. The role is based in Bolton with regular office collaboration and approximately 10% travel.

Drive revenue and commercial adoption of NVIDIA technology across Canadian cloud partners and data center operators. Develop joint go-to-market plans, optimize infrastructure readiness, connect cloud providers with enterprise compute demand, structure complex financing deals, and build strategic alliances. Collaborate with cross-functional NVIDIA teams and global partners to grow cloud partner businesses. The role requires extensive executive engagement and at least 50% travel throughout Canada.

Own relationships with approximately 40 enterprise accounts, ensuring service delivery and grant milestones while driving expansion, upsells, and net-new ARR. Conduct weekly stakeholder syncs, uncover client needs, introduce government and federal grant opportunities, gather product feedback, and partner with product leadership to develop new solutions such as impact reporting tools.

Own a large portfolio of SMB SaaS customers and drive seat-based expansion revenue. Identify opportunities using usage data and account signals, build and manage a high-volume pipeline, run efficient sales cycles, close upsell deals, maintain accurate forecasts and CRM records, and partner with Customer Success. The role requires disciplined pipeline management, strong conversion skills, customer engagement, data-informed prioritization, and comfort using AI tools to improve sales efficiency.

Manage national client relationships, generate new business through prospecting and networking, develop account strategies, conduct client meetings and presentations, collaborate with local service and national BD teams, attend industry events, and travel as required to support account growth and retention.

The Account Manager serves as the primary contact for clients, managing relationships and overseeing program accounts, while ensuring budget and creative processes are effectively handled.

Own day-to-day strategic relationships for CPG clients across DTC, retail media, and Amazon ecosystems. Lead client calls, develop performance narratives, identify cross-channel growth opportunities, coordinate paid, SEO, content, influencer, and creative teams, and advise on channel mix and investment allocation. Support quarterly strategy, renewals, and service expansion while driving client retention, revenue growth, and team development.

Manage existing mid-market SaaS accounts and drive expansion revenue through upselling, cross-selling, renewals, consultative selling, negotiations, and closing. Analyze account usage and customer outcomes to identify opportunities, build business cases, align stakeholders, and collaborate with Sales, Customer Success, Marketing, and Product. Contribute to expansion playbooks and best practices while helping customers realize product value.

Own a portfolio of active clients across onboarding, growth, scale, and at-risk stages. Diagnose blockers across offers, funnels, campaigns, sales, and fulfillment; manage expectations; resolve escalations; conduct workshops and calls; identify upsell opportunities; and maintain accurate account documentation. The role requires consulting business owners, understanding B2B lead generation and payment flows, handling difficult conversations, and operating autonomously in a fast-moving, AI-focused environment.

Own a portfolio of approximately 80 mid-market SaaS accounts, serving as the primary contact for renewals, retention, expansion, adoption, and customer outcomes. Build account and AI adoption plans, conduct business reviews, monitor health and usage signals, lead training, troubleshoot product and data issues, and coordinate cross-functional escalations. Use Salesforce, Gainsight, Looker, Lighthouse products, and AI tools to forecast account health, identify growth opportunities, and manage customer relationships at scale.

Manages strategic customer accounts and drives revenue growth by developing sales strategies, offers, pricing, forecasts, and contract negotiations. Builds executive relationships, identifies business opportunities, coordinates sales and presales functions, and supports process and portfolio improvements. The role also influences strategic decisions, leads a functional team, and manages resources to achieve financial and service objectives.

Leads and manages a team of Mid-Market Account Executives serving Canada. Develops sales strategies, expands market share, sets performance goals, coaches and mentors sellers, recruits new team members, analyzes sales trends, manages senior stakeholder relationships, and collaborates with partners and internal teams to improve sales processes and customer outcomes.

Manage new and existing B2B sales opportunities for electronic security solutions across the GTHA. Responsibilities include customer discovery, site surveys, solution development, proposals, quotations, account growth, prospecting, recurring-service sales, Salesforce pipeline management, and coordination with technical and operations teams. The role is primarily remote and field-based, with occasional travel across Ontario.

Manage a portfolio of mid-market sellers, expanding use cases and technical solutions, negotiating contracts, and providing exceptional client service.

Manage a portfolio of B2B customers as their primary Sardine stakeholder. Advise clients on fraud, compliance, payments, and risk best practices; explain complex product and technology concepts; coordinate solutions with internal teams; monitor and communicate KPIs; analyze fraud typologies; and support strategic customer expansion while maximizing product ROI.