Top Account Manager Jobs in Ottawa

Manage inbound marketing leads and prospect named software companies. Qualify opportunities, collaborate with solution engineers, propose high-value document SDK solutions, gather market intelligence, and meet or exceed sales quotas through consultative selling and competitive positioning.

Own and grow Affirm's largest Canadian merchant relationships through strategic account planning, cross-functional execution, commercial negotiations, performance analysis, and retention initiatives. Drive multi-year roadmaps, influence senior stakeholders, coordinate Product/Technical/Risk/Analytics teams, and meet KPI targets to expand adoption and long-term revenue.

The Strategic Account Manager will drive growth and retention within retail accounts, serving as a trusted advisor, implementing tailored solutions, and collaborating with cross-functional teams to enhance performance and satisfaction.

Drive growth and retention for Square's Retail Strategic Account Management program by advising retail executives, designing solutions, and managing key accounts.

The Senior Technical Account Manager will act as a technical partner to Cash App Pay and Afterpay merchants, optimizing integrations and ensuring growth through collaboration and technical solutions.

Serve as a technical contact augmenting customer support: onboard customers, perform health checks and business reviews, manage escalations and support cases, participate in on-call rotation, collaborate with sales to mitigate renewal risk, and leverage internal expertise and AI tools to drive customer success.

As a Sr. Technical Account Manager, you provide proactive support to Premium Support customers, ensuring their success with CrowdStrike's platforms and engaging at all organizational levels. Responsibilities include onboarding, conducting health checks, advocating customer needs internally, managing escalations, and identifying account expansion opportunities.

The Account Manager serves as the primary contact for clients, managing relationships and overseeing program accounts, while ensuring budget and creative processes are effectively handled.

The Account Manager focuses on Commercial & Industrial sales, driving business growth by developing relationships, achieving sales targets, and delivering value-based solutions in renewable energy and data sectors.

The Strategic Customer Account Manager will manage strategic enterprise customer relationships, driving adoption, retention, and measurable business impact through deep partnerships and account strategies.

Manage and grow a portfolio of existing B2B SaaS customers in fintech/payments by identifying expansion opportunities, leading commercial motions, partnering with CSMs, and forecasting pipeline to drive revenue and customer outcomes.

Primary client-facing role managing 8-10 home services accounts end-to-end: audit local search, build and execute SEO strategies, optimize Google Business Profiles, implement on-site WordPress SEO, manage citations, monitor performance with BrightLocal/Whitespark/GSC/GA4, support social media where needed, and use AI/automation to scale work while communicating results to business owners.

Manage a book of SaaS accounts to drive net dollar retention through renewals, upsells, cross-sells, and relationship management. Own proposals, SOWs, pipeline reporting, and collaborate with Customer Success, Product, and Support to ensure client value and growth.

The Senior Technical Account Manager will enhance post-sales support, manage merchant relationships, and ensure integration successes using technical skills to drive growth for Cash App Pay and Afterpay.

Lead and grow an Account Management engineering team responsible for customer-facing self-service surfaces. Drive technical roadmap, system availability, OKRs, cross-functional collaboration, hiring, and engineering culture while occasionally contributing hands-on to architecture and code.

Drive revenue by prospecting and closing new clients and growing existing accounts for ISO-related products and services. Build pipelines, deliver consultative sales presentations to decision-makers, maintain client relationships, track sales metrics, and travel quarterly to client sites.

Manage and grow client relationships for multiple marketing accounts, coordinate campaign execution across paid media, SEO, content and email, report on KPIs, run client check-ins and strategy calls, identify upsell opportunities, and collaborate with internal teams to ensure retention and performance.

The Account Director will manage client relationships, oversee strategic planning, and ensure seamless integration of marketing efforts across the agency's travel accounts, focusing on digital marketing and performance outcomes.

Manage and grow small business client relationships by delivering excellent customer service, prospecting new clients, networking with local business leaders, coordinating with internal partners, and contributing to team knowledge and goals to drive profitable growth.

Manage and grow a portfolio of B2B client accounts, build relationships with stakeholders, identify upsell and cross-sell opportunities, run regular check-ins and strategy calls, collaborate with SDRs and Sales for onboarding, maintain CRM records, resolve client issues, and track KPIs (CLV, churn, expansion) to drive retention and revenue growth.

As an Account Manager, you will work cross-functionally to support complex customers, build relationships, and provide strategic insights to enhance their experience with WorkOS products.

The Account Manager will connect client goals with team execution, manage relationships, oversee project execution, analyze data, handle budgets, and integrate AI tools for performance improvements.

Manage a portfolio of mid-market to enterprise accounts to drive renewals, identify expansion opportunities, accelerate adoption, and act as a trusted advisor for Microsoft 365 governance. Coordinate across support, product, and RevOps, use product usage data and AI tools to mitigate risk, and maintain CRM hygiene to grow ARR and retention.

Owner of renewals, expansions, and upsells for a portfolio of FP&A customers. Build and scale an expansion playbook, run pricing and negotiations, partner with CSMs on account strategy, track account health and flag at-risk customers, and develop product fluency to handle technical questions with finance teams and economic buyers.

The Account Manager maintains relationships with healthcare facility partners, resolves issues, ensures customer satisfaction, and collaborates with internal teams on trials and initiatives.