Top Account Manager Jobs in Ottawa

Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Leads strategy and sales growth for Pfizer’s hospital and biosimilar portfolio across Central and Eastern Ontario. Manages institutional key accounts, develops business plans, builds stakeholder relationships, supports formulary and protocol access, negotiates value-based agreements, and coordinates educational programs. Collaborates with medical, access, marketing, and field teams while using digital channels to improve customer engagement and patient access. Requires frequent travel, bilingual communication, pharmaceutical sales expertise, and strong account management and negotiation skills.
Top Skills: Computer SoftwareDigital Communication ChannelsDigital Technology
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Manages strategic retail pharmacy accounts across Ontario for Pfizer’s hospital and biosimilar portfolio. Builds relationships with pharmacy decision-makers, develops account strategies, drives product availability and dispensing, and collaborates with marketing, supply, access, legal, and compliance teams. Monitors account performance, market trends, payer environments, and competitor activity while executing compliant customer education and commercial programs. Frequent travel throughout Ontario and consistent adherence to commercial and safety-reporting procedures are required.
Top Skills: Analytics ToolsCRMDigital Communication ChannelsMS Office
YesterdaySaved
In-Office or Remote
Ottawa, ON
Junior
Junior
Fintech • Financial Services
Manage a portfolio of high-value clients, serving as a trusted advisor and driving product adoption, account growth, retention, and long-term value. Lead business reviews, develop adoption plans, resolve escalations, share client feedback internally, and identify upsell opportunities. The role also supports team enablement through training, resource updates, and workflow improvements while using data, CRM, ticketing, and AI tools effectively.
Top Skills: Ai ToolsCRMHubspotIntercomJIRATicketing Systems
23 Days AgoSaved
Remote or Hybrid
Ottawa, ON
Senior level
Senior level
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
The Key Account Manager will grow Takeda’s oncology business across Ontario West by managing strategic healthcare accounts, engaging healthcare professionals and key stakeholders, executing territory and account plans, communicating clinical and value-based information, and achieving sales objectives. The role requires cross-functional collaboration, CRM and analytics use, compliance with regulations, and approximately 40% overnight travel.
Top Skills: Ai-Enabled ToolsAnalytics PlatformsCrm SystemsDigital Engagement Channels
YesterdaySaved
Remote
Ottawa, ON
Senior level
Senior level
Cloud • Greentech • Social Impact • Software • Consulting
Own and expand a portfolio of enterprise accounts through consultative, quota-carrying B2B SaaS sales. Identify whitespace, sell additional modules and users, manage complex multi-stakeholder deal cycles, coordinate internal teams, maintain account plans, forecast pipeline, and engage VP and C-level stakeholders. The role requires 10–20% travel and focuses on new bookings within existing customers rather than renewals or support.
Top Skills: 6SenseChallengerG2GongLinkedin Sales NavigatorMeddpiccOutreachRichardsonSalesforceSpinZoominfo
YesterdaySaved
Remote
Ottawa, ON
Senior level
Senior level
Cloud • Greentech • Social Impact • Software • Consulting
Own and expand relationships with global enterprise SaaS customers. The role manages strategic account plans, identifies expansion opportunities, leads complex sales cycles, coordinates internal stakeholders, manages RFPs and procurement reviews, maintains forecasts and pipeline coverage, and engages executive decision-makers. Candidates need strong B2B SaaS account management experience, consultative selling skills, enterprise sales expertise, and proficiency with modern sales tools and methodologies.
Top Skills: 6SenseChallengerG2GongLinkedin Sales NavigatorMeddpiccOutreachRichardsonSaaSSalesforceSpinZoominfo
3 Days AgoSaved
Easy Apply
Remote or Hybrid
Ottawa, ON
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Build trusted technical relationships with enterprise customers, troubleshoot Samsara hardware, software, APIs, and AI solutions, and optimize implementations. Serve as the primary technical contact, manage incident communications, identify growth opportunities, maintain account records, and collaborate across stakeholders. The role also supports Technical Account Management team development and requires occasional customer travel plus after-hours or weekend coverage when needed.
Top Skills: APIsArtificial IntelligenceGainsightGeminiHardwareIotJIRAMachine LearningPaasPythonSaaSSalesforceSoftwareTableauZendesk
9 Days AgoSaved
In-Office
Ottawa, ON
Mid level
Mid level
Other
The Account Manager prospectively develops new business while retaining and expanding existing customer accounts. Responsibilities include consultative selling, cold calling, relationship management, customer service, CRM documentation, sales funnel development, account analysis, pricing estimation, and meeting monthly sales targets. The role requires frequent driving, strong communication and presentation skills, and the ability to build long-term client partnerships.
Top Skills: Ai ToolsCrm SoftwareExcelMS OfficeSalesforce
Reposted 2 Hours AgoSaved
Remote
Ottawa, ON
Mid level
Mid level
Edtech
Manage a mid-market book of business to increase net dollar retention through upsells, cross-sells, and contract renewals. Build strong client relationships, generate proposals, manage pipeline, align Absorb solutions to client goals, and maintain product knowledge while collaborating with internal teams to improve sales processes.
Top Skills: AbsorblmsAdobe AcrobatCalendlyExcelGainsightGongPowerPointSalesforceTeamsZendeskZoom
YesterdaySaved
In-Office or Remote
Ottawa, ON
Junior
Junior
Fintech • Software • Financial Services
Manages employee benefits accounts as a primary client contact, handling policy transactions, renewals, claims support, certificates, endorsements, correspondence, and client inquiries. Develops coverage strategies, supports insurance marketing and sales, maintains accurate agency-management records, and coordinates with producers, departments, and carriers. The role requires an active Health & Life license, employee benefits experience, strong communication and organizational skills, and proficiency with Microsoft Office. Applied Systems EPIC and Employee Navigator experience are advantageous.
Top Skills: Applied Systems EpicEmployee NavigatorExcelMicrosoft OutlookMicrosoft Word
3 Days AgoSaved
Remote
Ottawa, ON
Mid level
Mid level
Information Technology
Own relationships with existing MSP partners across Western Canada, managing onboarding, retention, renewals, expansion, account planning, commercial conversations, and issue resolution. Maintain forecasts and account data in HubSpot, identify risks and growth opportunities, collaborate with internal teams, and represent Slide at partner events. The role requires B2B account management or sales experience in the MSP or IT channel, strong negotiation and communication skills, CRM proficiency, and willingness to travel.
Top Skills: Backup And RecoveryBusiness Continuity And Disaster Recovery (Bcdr)CybersecurityHubspot
Reposted 3 Days AgoSaved
Remote
Ottawa, ON
Senior level
Senior level
eCommerce • Healthtech • Software
Manage Walmart account business plans, sales and profitability targets, customer trade investment, forecasts, promotions, pricing, merchandising, and new product listings. Build relationships with Walmart and internal teams across marketing, supply chain, finance, category management, and shopper marketing. Use analytics to identify growth opportunities, improve trade investment returns, manage inventory, address customer requests, and negotiate business agreements.
Top Skills: Microsoft CopilotMicrosoft Office SuiteSales DatabasesWeb Applications
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3 Days AgoSaved
In-Office or Remote
Ottawa, ON
Junior
Junior
Edtech • Professional Services • Consulting
Manage a portfolio of content creators and influencers, understand their business needs, provide comprehensive solutions, and help grow their businesses. The role requires daily client interaction, stakeholder management, proactive problem-solving, and collaboration in a fast-paced remote scale-up. Fluency in English and Czech is required, along with basic digital marketing knowledge and a willingness to learn advertising platforms and creator-focused business practices.
Top Skills: FacebookGoogle AdsInstagramTiktokYoutube
4 Days AgoSaved
Remote
Ottawa, ON
Mid level
Mid level
Cloud • Software
Manage and grow a portfolio of SaaS clients by building trusted relationships, identifying expansion opportunities, advising on system adoption, and translating business needs into solutions. Responsibilities include financial and account planning, executive presentations, KPI reporting, client process implementation, service scoping, product feedback, and cross-functional coordination with project, technical, sales, and product teams. The role is fully remote with flexible hours aligned to international client time zones.
Top Skills: CRMHelpcenterHelpdeskSaaS
7 Days AgoSaved
In-Office or Remote
Ottawa, ON
Senior level
Senior level
Software • Cybersecurity
Own and grow a portfolio of strategic enterprise customers across the U.S. and LATAM. Responsibilities include retention, expansion, account planning, executive relationship management, pipeline creation, commercial forecasting, usage-based pricing strategy, negotiation, and closing expansion opportunities. The role requires proactive identification of whitespace and revenue opportunities, multi-threading across complex organizations, and applying MEDDICC to enterprise renewal and expansion cycles.
8 Days AgoSaved
Remote
Ottawa, ON
Senior level
Senior level
Digital Media
Manage strategic publisher relationships using Minute’s monetization solutions and online video platform. Responsibilities include onboarding, high-touch account support, business reviews, upselling, renewals, performance monitoring, revenue pipeline management in Salesforce, and communicating optimization opportunities. The role advocates for publisher needs internally, supports product roadmap development, troubleshoots technical issues, and helps scale account management processes.
Top Skills: ClaudeGoogle WorkspaceLookerMS OfficeOnline Video PlatformSalesforce
8 Days AgoSaved
Remote
Ottawa, ON
Entry level
Entry level
Edtech • Healthtech • Information Technology • Hospitality
Manage and grow a portfolio of workplace customers by improving utilization, revenue retention, and account stability. Build account plans, forecast performance, lead executive business reviews, resolve escalations, identify expansion opportunities, and advocate for customer needs cross-functionally. The role emphasizes relationship management, strategic communication, problem-solving, autonomy, and delivering measurable customer value in a fast-paced remote environment.
16 Days AgoSaved
Easy Apply
Remote
Ottawa, ON
Easy Apply
Senior level
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Own the operational health of strategic merchant integrations through monitoring, troubleshooting, SLA delivery, root-cause analysis, and technical inquiry resolution. Design custom API integration solutions, lead cross-functional technical initiatives, influence product roadmaps, develop playbooks and runbooks, manage strategic accounts, and mentor other Technical Account Managers.
Top Skills: ChronosphereHTMLHTTPJavaScriptJIRANotionPostmanPythonRestful ApisSnowflakeSQLWebhooks
One Month AgoSaved
Remote or Hybrid
Ottawa, ON
Junior
Junior
Cloud • Information Technology • Productivity • Software • Automation
Grow revenue within existing emerging-growth customer accounts by identifying expansion opportunities, increasing platform adoption, and driving upsell and cross-sell. Advise C-level stakeholders, develop account plans, design implementation strategies, identify customer needs, coordinate cross-functional resources, forecast sales, and manage pipeline, bookings, and account metrics. The role is hybrid in Vancouver with in-office days Tuesday through Thursday.
Top Skills: Boomi Enterprise Platform
11 Days AgoSaved
Remote
Ottawa, ON
Mid level
Mid level
HR Tech • Software
Manage a high-volume portfolio of client accounts, strengthen relationships, improve retention and product adoption, identify expansion opportunities, mitigate churn, onboard clients, resolve issues, coordinate with internal teams, and maintain accurate CRM records.
Top Skills: CRM
22 Days AgoSaved
In-Office
Ottawa, ON
Senior level
Senior level
Information Technology • Software • Design
Procures raw materials for production, develops costed bills of material, reviews MRP outputs, confirms supplier pricing and lead times, purchases materials within budget, and expedites purchase orders. The role also monitors supplier performance, reports key metrics, supports production schedules, and collaborates across the organization to improve supply chain operations.
Top Skills: ErpExcelMS OfficeMrp
57 Minutes AgoSaved
In-Office
Ottawa, ON
Senior level
Senior level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
Serves as the primary technical liaison for key customers, advising on Axon product deployment, adoption, troubleshooting, training, and issue resolution. Partners with Support, Engineering, Product, and implementation teams to address risks, communicate releases, manage KPIs and service requirements, and represent customer feedback. Requires strong IT infrastructure, networking, database, change management, customer relationship, and technical project experience, with regular onsite customer work and travel across Ontario.
Top Skills: APIsAws RdsAzure SqlDb2DhcpDigital VideoDnsEmbedded SystemsFirewallsIamIp SecurityIt SupportMicrosoft Active DirectoryAzureMicrosoft ClientMicrosoft Entra IdMicrosoft ServerMicrosoft Sql ServerMobile CommunicationsMySQLOraclePostgresRouting And SwitchingSaaSSalesforceSshTcp/IpTelecommunicationsWi-Fi
17 Days AgoSaved
In-Office or Remote
Ottawa, ON
Expert/Leader
Expert/Leader
Logistics
Manages strategic national accounts as the primary client contact, coordinating internal teams, resolving issues, improving customer satisfaction, and identifying upselling and cross-selling opportunities. Responsibilities include account transitions, CRM automation, process improvement, client reporting, contract coordination, RFQs, RFIs, RFPs, and approximately 25% customer travel. Requires extensive customs brokerage experience and experience managing large or national accounts.
Top Skills: Crm AutomationExcelMS OfficeMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
17 Days AgoSaved
Remote
Ottawa, ON
Senior level
Senior level
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Conversational AI
Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor adoption and call quality, identify churn risks, recover at-risk accounts, forecast renewals, and grow accounts through relevant workflows and integrations. Partner with product and engineering to resolve recurring customer issues, while serving US and Canadian business owners and providing feedback to the London team.
Top Skills: AICRMTelephony
Reposted 4 Days AgoSaved
Hybrid
Ottawa, ON
Senior level
Senior level
Consulting
Leads AECOM’s relationship with the PSPC account, developing and sustaining business, coordinating client interactions, monitoring delivery quality, managing risks, resolving issues, and identifying growth opportunities. Builds stakeholder relationships, supports major proposals and contract renewals, aligns internal teams, manages commercial considerations, and develops talent. The role requires extensive experience with complex PSPC programs or projects, leadership experience, and collaboration across multifunctional teams.
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