Top Account Manager Jobs in Ottawa

Own and grow Affirm's largest Canadian merchant relationships through strategic account planning, cross-functional execution, commercial negotiations, performance analysis, and retention initiatives. Drive multi-year roadmaps, influence senior stakeholders, coordinate Product/Technical/Risk/Analytics teams, and meet KPI targets to expand adoption and long-term revenue.

Manage a portfolio of existing clients to grow revenue and maximize account value. Serve as primary client contact, coordinate internal teams, handle escalations, forecast and track revenue, prepare proposals, use CRM and analytics, and identify upsell opportunities while ensuring client satisfaction.

Lead strategy and execution for 1:Few ABM programs, build vertical campaigns, align with Sales, evaluate MarTech, define segmentation and measurement, and tie ABM activities to pipeline and revenue outcomes.

Manage a portfolio of mid-market sellers, expanding use cases and technical solutions, negotiating contracts, and providing exceptional client service.

Manage a portfolio of global enterprise customers to drive expansion and maximize bookings. Lead strategic, outcome-focused selling, coordinate cross-functional teams, manage RFPs/procurement/legal reviews, maintain account plans and forecasting, and engage executives. Expect 10–20% travel for in-person strategic meetings.

Manage and grow a portfolio of enterprise merchant accounts for Cash App and Afterpay. Drive post-sales revenue through renewals, expansions, strategic account plans, cross-functional execution, complex negotiations, and relationship-building with senior executives to maximize retention and profit.

Manage strategic direction and growth of client accounts, build long-term relationships, identify upsell/cross-sell opportunities, lead proposals and RFP responses, ensure on-time/budget delivery, track payments, conduct client satisfaction and retention activities, and advise clients on digital strategy.

Support Commercial Account Managers by processing daily service requests (calls, emails), performing policy checks and claims entry in EPIC, issuing certificates, obtaining quotes, assisting renewals using Indio, preparing draft renewal materials and invoices, and documenting activities to ensure seamless client service.

The Senior Technical Account Manager will act as a technical partner to Cash App Pay and Afterpay merchants, optimizing integrations and ensuring growth through collaboration and technical solutions.

Own the commercial relationship for high-value Max and $2M+ customers: onboard clients, run QBRs, qualify capital opportunities, drive expansion and retention, monitor account health, log CRM activity, and represent customer voice across product and GTM teams.

Manage a mid-market book of business to increase net dollar retention through upsells, cross-sells, and contract renewals. Build strong client relationships, generate proposals, manage pipeline, align Absorb solutions to client goals, and maintain product knowledge while collaborating with internal teams to improve sales processes.

As an Account Manager, you'll manage a portfolio of customers, driving product adoption, conducting business reviews, and identifying upsell opportunities, while building relationships and contributing to revenue growth.

Lead post-sales delivery for strategic enterprise customers, aligning Microsoft cloud services and partners to drive adoption, consumption, retention, and business outcomes. Manage customer relationships, develop Customer Success Plans, prioritize engagements, run program reviews, and coordinate resources to accelerate value realization across Microsoft Digital Cloud platforms.

Manage key retail accounts to deliver business plan KPIs (sales, share, POS), develop joint business plans, negotiate agreements, oversee trade investment and forecasting, use analytics to drive growth, and coordinate cross-functional teams.

The Senior Technical Account Manager will enhance post-sales support, manage merchant relationships, and ensure integration successes using technical skills to drive growth for Cash App Pay and Afterpay.

Manage national client relationships, generate new business through prospecting and networking, develop account strategies, conduct client meetings and presentations, collaborate with local service and national BD teams, attend industry events, and travel as required to support account growth and retention.

Manage client relationships and work-order lifecycle for assigned accounts: assign and monitor dispatches, resolve client/vendor issues, track emergency tickets, oversee billing and margins, run client reports and onboarding, and collaborate across teams to ensure timely service delivery.

The Strategic Account Manager will drive ResMed brand prescriptions, manage client relationships, and execute marketing strategies to increase patient funnel across Ontario.

Lead day-to-day client relationships for DTC brands, drive paid-social creative strategy, convert pilots into monthly retainers, manage retention and expansion (NRR), oversee production alignment, and translate performance data into creative briefs and winning ad concepts.

The Account Manager serves as the primary contact for clients, managing relationships and overseeing program accounts, while ensuring budget and creative processes are effectively handled.

Provide day-to-day client support for insurance accounts: handle certificates, policy changes, billing questions, proposals, audits, and carrier communications. Support account managers, maintain agency systems and files, complete renewals and documentation, and assist with administrative and reception duties.

Manage and grow existing SMB accounts by identifying expansion opportunities, delivering product presentations and demos, following up on marketing/CSM leads, and closing business while providing technical problem-solving and building strong customer relationships.

Serve as primary client contact for commercial insurance accounts: service transactions, renewals, claims support, coverage strategy, policy review, data maintenance in agency management systems, and liaison with producers and carriers.

Provide day-to-day support to Commercial Account Managers by processing service requests, handling customer calls and emails, preparing renewals and draft presentations, issuing certificates, entering claims and policy data in EPIC, and maintaining clear documentation to ensure seamless client service.

Manage and grow a portfolio of existing B2B SaaS customers in fintech/payments by identifying expansion opportunities, leading commercial motions, partnering with CSMs, and forecasting pipeline to drive revenue and customer outcomes.