Top Account Manager Jobs in Ottawa

The Key Account Manager will grow Takeda’s oncology business across Ontario West by managing strategic healthcare accounts, engaging healthcare professionals and key stakeholders, executing territory and account plans, communicating clinical and value-based information, and achieving sales objectives. The role requires cross-functional collaboration, CRM and analytics use, compliance with regulations, and approximately 40% overnight travel.

The Account Manager prospectively develops new business while retaining and expanding existing customer accounts. Responsibilities include consultative selling, cold calling, relationship management, customer service, CRM documentation, sales funnel development, account analysis, pricing estimation, and meeting monthly sales targets. The role requires frequent driving, strong communication and presentation skills, and the ability to build long-term client partnerships.

Manage a portfolio of content creators and influencers, understand their business needs, provide comprehensive solutions, and help grow their businesses. The role requires daily client interaction, stakeholder management, proactive problem-solving, and collaboration in a fast-paced remote scale-up. Fluency in English and Czech is required, along with basic digital marketing knowledge and a willingness to learn advertising platforms and creator-focused business practices.

Manage and grow a portfolio of SaaS clients by building trusted relationships, identifying expansion opportunities, advising on system adoption, and translating business needs into solutions. Responsibilities include financial and account planning, executive presentations, KPI reporting, client process implementation, service scoping, product feedback, and cross-functional coordination with project, technical, sales, and product teams. The role is fully remote with flexible hours aligned to international client time zones.

Manage and grow a portfolio of client accounts through relationship building, adoption strategies, business presentations, and identifying expansion opportunities. Advise customers on SaaS adoption, business processes, and solution best practices. Coordinate with project, technical, product, sales, and account director teams to deliver client objectives, scope additional services, monitor KPIs, and provide roadmap feedback.

Manage and grow a portfolio of SaaS clients through relationship building, account strategy, adoption guidance, business presentations, and identifying expansion opportunities. Advise customers on processes and product usage, monitor KPIs, coordinate project and technical services, support helpdesk adoption, and provide product feedback. The role requires multilingual communication, technical understanding, financial account management, and flexibility across international time zones.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Manage a portfolio of global enterprise customers to drive expansion and maximize bookings. Lead strategic, outcome-focused selling, coordinate cross-functional teams, manage RFPs/procurement/legal reviews, maintain account plans and forecasting, and engage executives. Expect 10–20% travel for in-person strategic meetings.

Own and grow a portfolio of strategic enterprise customers across the U.S. and LATAM. Responsibilities include retention, expansion, account planning, executive relationship management, pipeline creation, commercial forecasting, usage-based pricing strategy, negotiation, and closing expansion opportunities. The role requires proactive identification of whitespace and revenue opportunities, multi-threading across complex organizations, and applying MEDDICC to enterprise renewal and expansion cycles.

Manages commercial insurance accounts, including policy maintenance, renewals, coverage reviews, client service, claims coordination, carrier communication, account marketing, and cross-selling. Builds client relationships, supports retention and profitable growth, ensures accurate records and compliance, and mentors junior team members. The role requires strong communication, analytical, accounting, technology, and problem-solving skills, along with commercial insurance experience, a Property and Casualty license, and advanced industry designations.

Manage strategic publisher relationships using Minute’s monetization solutions and online video platform. Responsibilities include onboarding, high-touch account support, business reviews, upselling, renewals, performance monitoring, revenue pipeline management in Salesforce, and communicating optimization opportunities. The role advocates for publisher needs internally, supports product roadmap development, troubleshoots technical issues, and helps scale account management processes.

Manage and grow a portfolio of workplace customers by improving utilization, revenue retention, and account stability. Build account plans, forecast performance, lead executive business reviews, resolve escalations, identify expansion opportunities, and advocate for customer needs cross-functionally. The role emphasizes relationship management, strategic communication, problem-solving, autonomy, and delivering measurable customer value in a fast-paced remote environment.

Manage surety bond accounts and serve as the primary liaison among clients, client advisors, and surety carriers. Responsibilities include maintaining financial and bond files, reviewing contracts and bond forms, preparing various bonds, tracking requests, processing premium audit close-outs, maintaining carrier relationships, and providing administrative and correspondence support. The role requires Microsoft Office 365 and Applied EPIC proficiency, prior surety bond experience, and a California Property and Casualty license.

Manage a portfolio of mid-market sellers, expanding use cases and technical solutions, negotiating contracts, and providing exceptional client service.

Own the operational health of strategic merchant integrations through monitoring, troubleshooting, SLA delivery, root-cause analysis, and technical inquiry resolution. Design custom API integration solutions, lead cross-functional technical initiatives, influence product roadmaps, develop playbooks and runbooks, manage strategic accounts, and mentor other Technical Account Managers.

Grow revenue within existing emerging-growth customer accounts by identifying expansion opportunities, increasing platform adoption, and driving upsell and cross-sell. Advise C-level stakeholders, develop account plans, design implementation strategies, identify customer needs, coordinate cross-functional resources, forecast sales, and manage pipeline, bookings, and account metrics. The role is hybrid in Vancouver with in-office days Tuesday through Thursday.

Manage a high-volume portfolio of client accounts, strengthen relationships, improve retention and product adoption, identify expansion opportunities, mitigate churn, onboard clients, resolve issues, coordinate with internal teams, and maintain accurate CRM records.

Procures raw materials for production, develops costed bills of material, reviews MRP outputs, confirms supplier pricing and lead times, purchases materials within budget, and expedites purchase orders. The role also monitors supplier performance, reports key metrics, supports production schedules, and collaborates across the organization to improve supply chain operations.

Own a scaled portfolio of SMB and mid-market customers, driving retention, renewals, expansion, and commercial growth. Use Salesforce, customer data, and repeatable engagement models to prioritize accounts, identify risks and opportunities, manage forecasts, and coordinate escalations. Partner with Sales, Customer Success, engineering, specialists, and cloud providers to align cloud services and products with customer needs. Build trusted relationships, lead commercial conversations, support account planning, and capture feedback for internal teams.

Manages strategic national accounts as the primary client contact, coordinating internal teams, resolving issues, improving customer satisfaction, and identifying upselling and cross-selling opportunities. Responsibilities include account transitions, CRM automation, process improvement, client reporting, contract coordination, RFQs, RFIs, RFPs, and approximately 25% customer travel. Requires extensive customs brokerage experience and experience managing large or national accounts.

Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor adoption and call quality, identify churn risks, recover at-risk accounts, forecast renewals, and grow accounts through relevant workflows and integrations. Partner with product and engineering to resolve recurring customer issues, while serving US and Canadian business owners and providing feedback to the London team.

Leads AECOM’s relationship with the PSPC account, developing and sustaining business, coordinating client interactions, monitoring delivery quality, managing risks, resolving issues, and identifying growth opportunities. Builds stakeholder relationships, supports major proposals and contract renewals, aligns internal teams, manages commercial considerations, and develops talent. The role requires extensive experience with complex PSPC programs or projects, leadership experience, and collaboration across multifunctional teams.

Owns day-to-day relationships across a portfolio of client accounts, leading handoffs, kickoffs, status calls, stakeholder coordination, budget and timeline tracking, risk escalation, scope management, upsell opportunities, performance insights, QBRs, and billing documentation. The role coordinates influencer, UGC, creative, and paid media specialists while maintaining strong client relationships in a fully remote environment.

Manage and grow an assigned SaaS customer portfolio through renewals, upsells, cross-sells, and retention strategies. Build trusted client relationships, identify expansion opportunities, prepare proposals and statements of work, manage the sales pipeline, and report on account performance. Collaborate with Customer Success, Support, Product, and leadership while maintaining strong product knowledge and guiding customers through subscription and renewal decisions.

Develop and execute sales strategies for industrial automation accounts, grow revenue and market share, and serve as a trusted customer advisor. Responsibilities include qualifying opportunities, coordinating solution design, collaborating with technical and account teams, negotiating pricing and contract terms, maintaining CRM pipeline accuracy, and managing customer and partner expectations. The role requires customer engagement at senior and executive levels and approximately 40% travel.