Top Account Manager Jobs in Ottawa

Own a portfolio of mid-market customers and drive software expansion through upselling, cross-selling, strategic account planning, executive engagement, and complex deal management. Build multi-threaded relationships, identify whitespace, self-source pipeline, maintain accurate forecasts, and exceed expansion quotas. Collaborate with Customer Success and Renewals while using Salesforce, 6sense, and structured sales methodologies to prioritize opportunities and close new business within existing accounts.

Manage and grow mid-market customer accounts for EHS and ESG software solutions. Build customer relationships, conduct business reviews, identify upsell and cross-sell opportunities, support revenue growth, resolve issues, guide software adoption, maintain CRM records, and provide account health and revenue forecasts. The role requires quota-carrying sales experience and includes limited potential travel for customer or prospect onsite visits.

Leads strategy and sales growth for Pfizer’s hospital and biosimilar portfolio across Central and Eastern Ontario. Manages institutional key accounts, develops business plans, builds stakeholder relationships, supports formulary and protocol access, negotiates value-based agreements, and coordinates educational programs. Collaborates with medical, access, marketing, and field teams while using digital channels to improve customer engagement and patient access. Requires frequent travel, bilingual communication, pharmaceutical sales expertise, and strong account management and negotiation skills.

Manages strategic retail pharmacy accounts across Ontario for Pfizer’s hospital and biosimilar portfolio. Builds relationships with pharmacy decision-makers, develops account strategies, drives product availability and dispensing, and collaborates with marketing, supply, access, legal, and compliance teams. Monitors account performance, market trends, payer environments, and competitor activity while executing compliant customer education and commercial programs. Frequent travel throughout Ontario and consistent adherence to commercial and safety-reporting procedures are required.

Own and expand a portfolio of enterprise accounts through consultative, quota-carrying B2B SaaS sales. Identify whitespace, sell additional modules and users, manage complex multi-stakeholder deal cycles, coordinate internal teams, maintain account plans, forecast pipeline, and engage VP and C-level stakeholders. The role requires 10–20% travel and focuses on new bookings within existing customers rather than renewals or support.

Manage and grow customer accounts across Canada and the US while developing new business for engineering design services. Responsibilities include prospecting, presenting capabilities, preparing proposals and quotations, coordinating with engineering teams, resolving customer issues, cultivating strategic relationships, attending trade shows, handling leads, and traveling as needed. The role targets technology sectors including telecom, automotive, industrial, consumer, MedTech, connected devices, and IoT.

Manage high-net-worth private client relationships by conducting insurance discovery, developing tailored insurance plans, coordinating advisors and underwriting teams, identifying referrals, supporting investment onboarding, and delivering exceptional client experiences. The role requires strong personal lines insurance expertise, sales ability, relationship management, regulatory compliance, and collaboration with internal and external partners.

Manage national client relationships, generate new business through prospecting and networking, develop account strategies, conduct client meetings and presentations, collaborate with local service and national BD teams, attend industry events, and travel as required to support account growth and retention.

Owns day-to-day relationships across a portfolio of client accounts, leading handoffs, kickoffs, status calls, stakeholder coordination, budget and timeline tracking, risk escalation, scope management, upsell opportunities, performance insights, QBRs, and billing documentation. The role coordinates influencer, UGC, creative, and paid media specialists while maintaining strong client relationships in a fully remote environment.

Manage the post-onboarding lifecycle for SMB customers, maintaining customer health, retention, and expansion. Build trusted relationships, identify customer needs and growth opportunities, advocate for customers internally, document issues and requests, and collaborate with product, sales, leadership, and customer success teams. Maintain accurate records in customer success software while managing competing priorities and technically complex processes.

Own global account strategy and end-to-end sales for high-value Canadian telecommunications customers. Drive multi-country revenue growth, penetrate new business lines, build executive relationships, develop TCO and ROI business cases, negotiate complex transactions, and promote technology adoption. Maintain accurate pipeline forecasts using Salesforce and Clari while coordinating cross-functional virtual teams and cultivating long-term customer relationships.

Manage sales and profit growth within an assigned territory through consultative selling, customer retention, cross-selling, lead generation, pricing, negotiations, and customer visits. Develop sales strategies, identify prospects, maintain CRM pipelines, forecast demand, complete sales reporting, and coordinate with internal stakeholders. The role requires strong commercial understanding, communication and negotiation skills, customer focus, self-management, product knowledge, and local travel.

Manage a portfolio of high-value clients, serving as a trusted advisor and driving product adoption, account growth, retention, and long-term value. Lead business reviews, develop adoption plans, resolve escalations, share client feedback internally, and identify upsell opportunities. The role also supports team enablement through training, resource updates, and workflow improvements while using data, CRM, ticketing, and AI tools effectively.

Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor adoption and call quality, identify churn risks, recover at-risk accounts, forecast renewals, and grow accounts through relevant workflows and integrations. Partner with product and engineering to resolve recurring customer issues, while serving US and Canadian business owners and providing feedback to the London team.

Own end-to-end renewals for enterprise customers, including forecasting, risk detection, retention plans, contract coordination, pricing, negotiations, and on-time closure. Partner with Sales, Customer Success, Legal, Finance, Deal Desk, and Sales Operations while maintaining renewal visibility and reporting. Build playbooks, workflows, dashboards, and processes to improve renewal performance, forecast accuracy, and operational efficiency.

The Key Account Manager will grow Takeda’s oncology business across Ontario West by managing strategic healthcare accounts, engaging healthcare professionals and key stakeholders, executing territory and account plans, communicating clinical and value-based information, and achieving sales objectives. The role requires cross-functional collaboration, CRM and analytics use, compliance with regulations, and approximately 40% overnight travel.

Build and maintain client relationships, understand customer needs, explain product value, coordinate internal support, analyze consumer data, maintain account records, resolve complaints, identify industry trends, and advocate for an improved buyer experience.

Owns end-to-end execution and strategic relationship management for a global semiconductor OEM account. Leads pricing, orders, delivery commitments, supply assurance, quality and commercial initiatives while developing account growth, cross-sell and upsell opportunities. Translates forecasts and customer priorities into internal plans, coordinates cross-functional teams, manages commercial frameworks, and represents the company in senior customer engagements.

Own strategic enterprise accounts to drive adoption, retention, and expansion. Develop account strategies, build executive and technical relationships, run QBRs and engagement cadences, orchestrate internal teams, structure commercial terms, maintain forecasts, health metrics, and growth pipelines to ensure measurable customer outcomes.

Own and expand relationships with global enterprise SaaS customers. The role manages strategic account plans, identifies expansion opportunities, leads complex sales cycles, coordinates internal stakeholders, manages RFPs and procurement reviews, maintains forecasts and pipeline coverage, and engages executive decision-makers. Candidates need strong B2B SaaS account management experience, consultative selling skills, enterprise sales expertise, and proficiency with modern sales tools and methodologies.

Drive global B2B enterprise sales across complex accounts, leading account strategy, executive engagement, pipeline and quota execution, RFPs, pricing negotiations, and global deployments. Partner with sales engineers, system integrators, VARs, alliance partners, and marketing teams. Present and demonstrate solutions, forecast in Salesforce, expand market share, and manage high-value customer relationships. The role requires extensive enterprise sales experience, deep unified communications and cloud knowledge, and frequent travel exceeding 50%.

Leads oncology product commercialization within an assigned territory, developing business plans, building relationships with healthcare professionals and key stakeholders, communicating approved product information, analyzing market and sales data, and achieving sales objectives. Collaborates with Marketing, Medical Affairs, Market Access, and Commercial Operations while maintaining compliance with FDA, OIG, and industry requirements. Requires substantial pharmaceutical or biotechnology commercial experience, oncology expertise, CRM proficiency, and territory travel.

Own a portfolio of Premier and Elite partners across North America, driving partner-led revenue, pipeline growth, accurate forecasting, and quota attainment. Build partner business plans, strengthen executive and technical relationships, enable partner sales teams, identify migration and competitive displacement opportunities, and launch new partner programs. The role requires a hunter mindset, strong IT channel expertise, and daily use of AI tools for research, planning, forecasting, and communication.

Manages strategic relationships with assigned regional and national CPG customers, including Jean Coutu. Develops account strategies, achieves sales and profitability targets, manages trade spend, analyzes market and POS data, prepares forecasts, presents business reviews, and collaborates with sales, finance, supply chain, demand planning, and store operations teams to drive growth and promotional ROI.

Manages sales accounts for consumer goods customers, introducing products, executing business initiatives, achieving sales targets, and driving long-term growth. Builds and maintains customer relationships, communicates pricing, availability, logistics, specifications, and order information, and resolves customer issues. Collaborates with business management, marketing, R&D, plant operations, and other internal teams while supporting customer-focused, fact-based selling.