Top Account Manager Jobs in Ottawa

Manage inbound marketing leads and prospect named software companies. Qualify opportunities, collaborate with solution engineers, propose high-value document SDK solutions, gather market intelligence, and meet or exceed sales quotas through consultative selling and competitive positioning.

Own and grow Affirm's largest Canadian merchant relationships through strategic account planning, cross-functional execution, commercial negotiations, performance analysis, and retention initiatives. Drive multi-year roadmaps, influence senior stakeholders, coordinate Product/Technical/Risk/Analytics teams, and meet KPI targets to expand adoption and long-term revenue.

The Strategic Account Manager will drive growth and retention within retail accounts, serving as a trusted advisor, implementing tailored solutions, and collaborating with cross-functional teams to enhance performance and satisfaction.

Drive growth and retention for Square's Retail Strategic Account Management program by advising retail executives, designing solutions, and managing key accounts.

Manage a portfolio of global enterprise customers to drive expansion and maximize bookings. Lead strategic, outcome-focused selling, coordinate cross-functional teams, manage RFPs/procurement/legal reviews, maintain account plans and forecasting, and engage executives. Expect 10–20% travel for in-person strategic meetings.

Serve as a technical contact augmenting customer support: onboard customers, perform health checks and business reviews, manage escalations and support cases, participate in on-call rotation, collaborate with sales to mitigate renewal risk, and leverage internal expertise and AI tools to drive customer success.

Manage and grow a portfolio of enterprise merchant accounts for Cash App and Afterpay. Drive post-sales revenue through renewals, expansions, strategic account plans, cross-functional execution, complex negotiations, and relationship-building with senior executives to maximize retention and profit.

The Senior Technical Account Manager will act as a technical partner to Cash App Pay and Afterpay merchants, optimizing integrations and ensuring growth through collaboration and technical solutions.

Lead post-sales delivery for strategic enterprise customers, aligning Microsoft cloud services and partners to drive adoption, consumption, retention, and business outcomes. Manage customer relationships, develop Customer Success Plans, prioritize engagements, run program reviews, and coordinate resources to accelerate value realization across Microsoft Digital Cloud platforms.

Manage key retail accounts to deliver business plan KPIs (sales, share, POS), develop joint business plans, negotiate agreements, oversee trade investment and forecasting, use analytics to drive growth, and coordinate cross-functional teams.

The Senior Technical Account Manager will enhance post-sales support, manage merchant relationships, and ensure integration successes using technical skills to drive growth for Cash App Pay and Afterpay.

Manage national client relationships, generate new business through prospecting and networking, develop account strategies, conduct client meetings and presentations, collaborate with local service and national BD teams, attend industry events, and travel as required to support account growth and retention.

Manage client relationships and work-order lifecycle for assigned accounts: assign and monitor dispatches, resolve client/vendor issues, track emergency tickets, oversee billing and margins, run client reports and onboarding, and collaborate across teams to ensure timely service delivery.

The Strategic Account Manager will drive ResMed brand prescriptions, manage client relationships, and execute marketing strategies to increase patient funnel across Ontario.

Lead day-to-day client relationships for DTC brands, drive paid-social creative strategy, convert pilots into monthly retainers, manage retention and expansion (NRR), oversee production alignment, and translate performance data into creative briefs and winning ad concepts.

The Account Manager serves as the primary contact for clients, managing relationships and overseeing program accounts, while ensuring budget and creative processes are effectively handled.

Provide day-to-day client support for insurance accounts: handle certificates, policy changes, billing questions, proposals, audits, and carrier communications. Support account managers, maintain agency systems and files, complete renewals and documentation, and assist with administrative and reception duties.

Manage and grow existing SMB accounts by identifying expansion opportunities, delivering product presentations and demos, following up on marketing/CSM leads, and closing business while providing technical problem-solving and building strong customer relationships.

Serve as primary client contact for commercial insurance accounts: service transactions, renewals, claims support, coverage strategy, policy review, data maintenance in agency management systems, and liaison with producers and carriers.

Provide day-to-day support to Commercial Account Managers by processing service requests, handling customer calls and emails, preparing renewals and draft presentations, issuing certificates, entering claims and policy data in EPIC, and maintaining clear documentation to ensure seamless client service.

Manage and grow a portfolio of existing B2B SaaS customers in fintech/payments by identifying expansion opportunities, leading commercial motions, partnering with CSMs, and forecasting pipeline to drive revenue and customer outcomes.

The Account Manager focuses on Commercial & Industrial sales, driving business growth by developing relationships, achieving sales targets, and delivering value-based solutions in renewable energy and data sectors.

Manage a portfolio of state accounting association partners to drive partner-sourced pipeline and revenue. Own partner activation, engagement, performance tracking, and scalable programs (webinars, newsletters, trials). Build playbooks, optimize campaigns, and expand partnerships while collaborating with Partner Marketing to meet revenue targets.

Manage key customer accounts for Thermo Fisher Scientific by developing strategic sales plans, consultative selling, and cross-functional solutions. Maintain relationships through customer visits and virtual engagement, meet revenue targets, and support customers’ scientific workflows.

Serve as primary client contact for Scibids post-sale, managing pilot and BAU programmatic campaigns, troubleshooting DSP setups, delivering reporting and performance analysis, driving optimizations, and identifying upsell opportunities while coordinating with Sales, Pre-Sales and internal solutions teams to scale campaigns and prove ROI.