Top Account Manager Jobs in Ottawa

The Key Account Manager will grow Takeda’s oncology business across Ontario West by managing strategic healthcare accounts, engaging healthcare professionals and key stakeholders, executing territory and account plans, communicating clinical and value-based information, and achieving sales objectives. The role requires cross-functional collaboration, CRM and analytics use, compliance with regulations, and approximately 40% overnight travel.

Own the operational health of strategic merchant integrations through monitoring, troubleshooting, SLA delivery, root-cause analysis, and technical inquiry resolution. Design custom API integration solutions, lead cross-functional technical initiatives, influence product roadmaps, develop playbooks and runbooks, manage strategic accounts, and mentor other Technical Account Managers.

Grow revenue within existing emerging-growth customer accounts by identifying expansion opportunities, increasing platform adoption, and driving upsell and cross-sell. Advise C-level stakeholders, develop account plans, design implementation strategies, identify customer needs, coordinate cross-functional resources, forecast sales, and manage pipeline, bookings, and account metrics. The role is hybrid in Vancouver with in-office days Tuesday through Thursday.

Procures raw materials for production, develops costed bills of material, reviews MRP outputs, confirms supplier pricing and lead times, purchases materials within budget, and expedites purchase orders. The role also monitors supplier performance, reports key metrics, supports production schedules, and collaborates across the organization to improve supply chain operations.

Own and grow a portfolio of Canadian B2B accounts for Duracell. Responsibilities include managing customer relationships, meeting sales and distribution targets, developing joint business plans, negotiating pricing, prospecting for new accounts, resolving service issues, gathering market intelligence, and maintaining account plans and pipelines in Salesforce/TPM. The role is remote but field-based, requiring approximately 50% travel within assigned Canadian territories.

Manages strategic national accounts as the primary client contact, coordinating internal teams, resolving issues, improving customer satisfaction, and identifying upselling and cross-selling opportunities. Responsibilities include account transitions, CRM automation, process improvement, client reporting, contract coordination, RFQs, RFIs, RFPs, and approximately 25% customer travel. Requires extensive customs brokerage experience and experience managing large or national accounts.

Manages assigned customer accounts to meet contractual, operational, financial, and service-level objectives. Acts as the primary customer liaison while driving satisfaction, retention, revenue growth, and issue resolution. Coordinates compliance, supply chain, forecasting, inventory planning, replenishment, orderbook and pipeline management, and on-time delivery. Leads cross-functional collaboration and customer reviews to strengthen relationships and achieve mutual growth.

Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor adoption and call quality, identify churn risks, recover at-risk accounts, forecast renewals, and grow accounts through relevant workflows and integrations. Partner with product and engineering to resolve recurring customer issues, while serving US and Canadian business owners and providing feedback to the London team.

Owns day-to-day relationships across a portfolio of client accounts, leading handoffs, kickoffs, status calls, stakeholder coordination, budget and timeline tracking, risk escalation, scope management, upsell opportunities, performance insights, QBRs, and billing documentation. The role coordinates influencer, UGC, creative, and paid media specialists while maintaining strong client relationships in a fully remote environment.

Manage and grow an assigned SaaS customer portfolio through renewals, upsells, cross-sells, and retention strategies. Build trusted client relationships, identify expansion opportunities, prepare proposals and statements of work, manage the sales pipeline, and report on account performance. Collaborate with Customer Success, Support, Product, and leadership while maintaining strong product knowledge and guiding customers through subscription and renewal decisions.

Manage existing enterprise SLED/FED accounts and develop new business opportunities in Canada through channel partners. Build client relationships, conduct consultative discovery, present tailored technology solutions, negotiate pricing, support proposals, forecast sales, and achieve revenue targets. The role focuses on Unified Communications and Contact Center solutions while collaborating with partners and cross-functional teams.

Manage a portfolio of established B2B SaaS clients, owning renewals, retention, expansion, and strategic account planning. Build executive relationships, lead business reviews and contract negotiations, identify upsell and cross-sell opportunities, maintain forecasts in Salesforce, mitigate account risks, and collaborate with Customer Success, Product, and Marketing to deliver client value and growth.

Own and expand PAX’s Canadian wholesale business by securing strategic B2B accounts, managing distributor and retail relationships, negotiating commercial agreements, achieving sales quotas, forecasting demand, driving sell-through, training partners, and supporting product launches. The role requires collaboration with Supply Chain and Operations, market analysis, CRM management, and potential leadership of the Canadian wholesale team. It is remote in Canada with at least 35% travel.

Manage strategic retail accounts, including Walmart, with ownership of sales, profitability, market share, trade investment, customer relationships, joint business plans, negotiations, forecasting, promotions, and customer P&L. Analyze sales, POS, inventory, market, and financial data to drive profitable growth. Partner cross-functionally with marketing, finance, supply chain, operations, and customer service while supporting launches, promotions, and business reviews.

Own and grow a book of existing clients and past prospects through frequent phone conversations, policy reviews, service coordination, referrals, and new-business opportunities. The role requires disciplined CRM tracking, persistent follow-up, target ownership, and collaboration with strategists. Candidates should have sales or account-management experience, strong client-service skills, an active life insurance license or willingness to obtain one, and comfort with phone and video calls.

Own and expand a portfolio of complex B2B SaaS accounts, including multi-entity and private-equity-backed customers. Partner with Customer Success and cross-functional teams to develop account strategies, identify expansion opportunities, lead commercial negotiations, forecast pipeline, and close mid-market deals. Engage finance, accounting, IT, and investment stakeholders as a trusted advisor, positioning Versapay’s payments and accounts receivable automation solutions to improve efficiency and cash flow.

Manage sales and profitability across an assigned territory through consultative selling, customer retention, cross-selling, new customer generation, pricing, negotiation, forecasting, CRM administration, and market development. The role serves as the primary commercial contact for customers, coordinates internal stakeholders, maintains opportunity pipelines, and supports product demand planning. Local travel is required as business needs dictate.

Manages enterprise Canadian federal government accounts, driving sales growth, pipeline development, account planning, margins, and deal closure. Builds relationships with IT and business executives, develops business cases, understands competitor positioning, and partners with customers and internal teams. The role also includes managing team performance, identifying high performers, and developing succession plans.

Manage and grow Government of Canada accounts by building client relationships, identifying opportunities, supporting proposals and bids, coordinating internal delivery teams, and ensuring client satisfaction. The role involves account planning, contract discussions, executive presentations, stakeholder coordination, and understanding federal procurement processes. Candidates need 5–7 years of account management, business development, or related client-facing experience, preferably within public sector, consulting, technology services, or digital transformation environments.

Manage assigned national retailer, manufacturer, and provider accounts, driving growth, revenue, margins, partner engagement, and performance. Serve as the liaison between business partners, operations, and technical teams; translate needs into business requirements, support platform adoption, coordinate provider onboarding and go-live activities, manage risks, and improve processes. The role also oversees reporting, escalations, partner support requests, documentation, and cross-functional initiatives in a fully remote environment.

Manage complex, high-risk agricultural and food industry credit accounts. Analyze financial statements, assess recovery options, negotiate repayment agreements and loan amendments, collaborate with solicitors and creditors, oversee corrective action plans, and minimize potential losses. Provide coaching and mentorship to credit specialists and internal partners while applying commercial lending, restructuring, financial analysis, credit law, and recovery expertise.

Manage client relationships and performance marketing accounts while coordinating media and creative execution. Responsibilities include analyzing campaign data, guiding strategy, translating metrics into recommendations, managing budgets and forecasts, monitoring campaign pacing, tracking deliverables, communicating trends, and using generative AI to improve workflows. The role also supports cross-functional teams, drives client results, and may contribute to account growth.

Manage and grow customer accounts across Canada, serve as the primary customer contact, identify expansion opportunities, execute sales strategies, meet targets, and acquire new customers. Collaborate with sales, purchasing, operations, quality, and logistics teams to fulfill orders and provide tailored solutions. Conduct customer outreach through calls, emails, and virtual meetings, provide market feedback, and travel occasionally for customer and office engagements.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Manage and expand enterprise customer accounts by identifying cross-sell and new business opportunities for software licenses. Lead account reviews, roadmap discussions, solution development, competitive intelligence, negotiations, and sales execution with Fortune 500 clients. Partner with solution engineers and cross-functional teams to tailor solutions, engage technical executives, and consistently achieve sales quotas.