Top Business Analyst Jobs in Ottawa

The Lead Business Analyst will enhance the ServiceNow platform by managing the analyst team, leading solution development, and ensuring alignment with business needs, while providing expert oversight on testing and integration with other systems.

As a Senior Business Analyst, you will oversee data migration to Microsoft Fabric, ensuring functional requirements, ETL mappings, and user acceptance testing align with enterprise needs.

This role involves collaborating with product managers and stakeholders to translate business requests into specifications for software solutions, performing testing, and maintaining documentation, while acting as the subject matter expert on the product team.

Provide first- and second-level business support and advisory to sales and service colleagues; analyze data, develop and implement solutions, support strategic initiatives, manage incidents, coach junior staff, coordinate change activities, and maintain subject-matter expertise to deliver accurate, timely service and minimize risk.

Design, build, and maintain BI dashboards and reports; write advanced SQL to extract and validate data; recommend KPIs; manage reporting projects; partner with Product/Revenue/Operations; own BI reporting cycles and adopt AI/LLM tools to accelerate analysis and automation.

The Senior Business Analyst (Product Owner) manages enterprise data products, ensuring delivery aligns with business goals, fosters collaboration, and leads product strategy by maintaining a prioritized backlog and defining user experience standards.

The Senior Business Systems Analyst develops and maintains Salesforce solutions for the Go-To-Market teams, translating business needs into technical requirements and managing projects end-to-end, with stakeholder collaboration.

The Senior Business Systems Analyst collaborates with stakeholders to translate complex requirements into technical specifications, ensuring alignment with strategic goals. Responsibilities include gathering business requirements, creating process models, managing project lifecycles, and providing user support.

The Senior Zendesk Business Systems Analyst designs, configures, and maintains Zendesk systems, collaborates with teams to improve processes, and proposes automated solutions to enhance customer support efficiency.

As a Senior Business Analyst, you'll bridge stakeholders and engineering to document and manage business requirements, facilitate agile processes, and guide project delivery.

The Business Data Analyst will manage customer relationships, maintain data integrity, write SQL queries, and support data analysis and troubleshooting for business needs.

The Senior Analyst, Business Systems will optimize workflows through automation, measure team capacity, deploy AI tools, and manage process redesigns to improve efficiency.

The IT Business Analyst will support digital transformation by collaborating with teams to define system requirements, analyze business processes, and deliver comprehensive project documentation and testing support.

The Business Process Automation Analyst optimizes workflows by analyzing processes, developing automated solutions, and supporting cross-functional collaboration to enhance efficiency.

The Senior Business Analyst will translate business needs into actionable requirements, support system implementations, enhance processes, and ensure successful delivery of solutions across business functions.

The Senior Business Systems Analyst will optimize the marketing technology ecosystem by leading requirements refinement, configuring Salesforce and marketing tools, ensuring data quality, and collaborating with various teams to enhance marketing operations.

As a Business Configuration Analyst, you will analyze benefit requirements, configure data for claims processing, onboard new groups, and provide customer support while maintaining documentation and improving operational efficiencies.

The Business Solutions Analyst will guide client stakeholders to understand requirements for ecommerce sites, collaborate with teams, and support documentation and testing efforts.

The Senior Analyst will drive marketing strategies and optimize campaign performance through advanced analytics, generating actionable insights for business growth.