Top Account Manager Jobs in Ottawa

The Account Manager serves as the primary contact for clients, managing relationships and overseeing program accounts, while ensuring budget and creative processes are effectively handled.

Lead day-to-day client relationships for DTC brands, drive paid-social creative strategy, convert pilots into monthly retainers, manage retention and expansion (NRR), oversee production alignment, and translate performance data into creative briefs and winning ad concepts.

Provide day-to-day client support for insurance accounts: handle certificates, policy changes, billing questions, proposals, audits, and carrier communications. Support account managers, maintain agency systems and files, complete renewals and documentation, and assist with administrative and reception duties.

Manage and grow existing SMB accounts by identifying expansion opportunities, delivering product presentations and demos, following up on marketing/CSM leads, and closing business while providing technical problem-solving and building strong customer relationships.

Provide day-to-day support to Commercial Account Managers by processing service requests, handling customer calls and emails, preparing renewals and draft presentations, issuing certificates, entering claims and policy data in EPIC, and maintaining clear documentation to ensure seamless client service.

Serve as a dedicated technical advisor for enterprise customers using Akamai cloud compute solutions. Drive adoption, retention, and cloud consumption growth by developing success plans, advising on workload placement, performance optimization, and AI inferencing use cases. Collaborate cross-functionally to resolve issues, run business reviews, and manage customer success metrics (retention, NPS, cloud consumption).

Manage and grow a portfolio of existing B2B SaaS customers in fintech/payments by identifying expansion opportunities, leading commercial motions, partnering with CSMs, and forecasting pipeline to drive revenue and customer outcomes.

Manage a portfolio of state accounting association partners to drive partner-sourced pipeline and revenue. Own partner activation, engagement, performance tracking, and scalable programs (webinars, newsletters, trials). Build playbooks, optimize campaigns, and expand partnerships while collaborating with Partner Marketing to meet revenue targets.

Manage key customer accounts for Thermo Fisher Scientific by developing strategic sales plans, consultative selling, and cross-functional solutions. Maintain relationships through customer visits and virtual engagement, meet revenue targets, and support customers’ scientific workflows.

Serve as primary client contact for Scibids post-sale, managing pilot and BAU programmatic campaigns, troubleshooting DSP setups, delivering reporting and performance analysis, driving optimizations, and identifying upsell opportunities while coordinating with Sales, Pre-Sales and internal solutions teams to scale campaigns and prove ROI.

Drive revenue by prospecting and closing new clients and growing existing accounts for ISO-related products and services. Build pipelines, deliver consultative sales presentations to decision-makers, maintain client relationships, track sales metrics, and travel quarterly to client sites.

Manage a book of SaaS accounts to drive net dollar retention through renewals, upsells, cross-sells, and relationship management. Own proposals, SOWs, pipeline reporting, and collaborate with Customer Success, Product, and Support to ensure client value and growth.

Manage and grow client relationships for multiple marketing accounts, coordinate campaign execution across paid media, SEO, content and email, report on KPIs, run client check-ins and strategy calls, identify upsell opportunities, and collaborate with internal teams to ensure retention and performance.

Manage and grow a portfolio of B2B client accounts, build relationships with stakeholders, identify upsell and cross-sell opportunities, run regular check-ins and strategy calls, collaborate with SDRs and Sales for onboarding, maintain CRM records, resolve client issues, and track KPIs (CLV, churn, expansion) to drive retention and revenue growth.

As an Account Manager, you will work cross-functionally to support complex customers, build relationships, and provide strategic insights to enhance their experience with WorkOS products.

The Account Manager will connect client goals with team execution, manage relationships, oversee project execution, analyze data, handle budgets, and integrate AI tools for performance improvements.

Manage and grow enterprise accounts across Canada for DCIM software: hunt new business, manage full sales cycle, build C-level relationships, coordinate cross-functional teams, meet revenue targets, maintain CRM pipeline, and represent the company at industry events.

Owner of renewals, expansions, and upsells for a portfolio of FP&A customers. Build and scale an expansion playbook, run pricing and negotiations, partner with CSMs on account strategy, track account health and flag at-risk customers, and develop product fluency to handle technical questions with finance teams and economic buyers.

Manage and grow Qualys partner ecosystem in Canada by enabling partners, building joint business plans, driving partner-sourced revenue and pipeline, executing enablement and demand-generation programs, tracking KPIs, and collaborating cross-functionally to meet and exceed revenue and customer acquisition goals.

The Account Manager will support founders by facilitating funding originations, building relationships, and advocating for clients internally, leveraging financial services expertise.

Manage assigned SMB customer accounts as primary contact, drive renewals, upsell/cross-sell and service opportunities, maintain customer relationships and satisfaction, and meet quota targets to grow annual recurring revenue.

Own a portfolio of co-development client accounts as primary contact. Maintain satisfaction, monitor account health, partner with production to mitigate risks, drive quarterly account growth, manage CRM records and reporting, and represent the company at industry events.

Manage a portfolio of child care and early education clients, own client relationships, coordinate digital marketing execution, track performance, drive renewals and upsells, and ensure client success and satisfaction.

Manage day-to-day execution of influencer marketing campaigns focused on Micro and Mid-Tier creators. Coordinate creator and client communication, support production and shoots, maintain creator data, develop wrap reports and insights, identify risks, support upsell and client materials, and use AI/automation to improve workflows and reporting.

Manage day-to-day execution of influencer and social media campaigns, oversee junior account staff, translate client goals into actionable plans, handle influencer management, content direction, scheduling, tracking/reporting, budget oversight, and contribute to proposals and team development during a 3-month contract.