Top Account Manager Jobs in Ottawa

Manage existing mid-market SaaS accounts and drive expansion revenue through upselling, cross-selling, renewals, consultative selling, negotiations, and closing. Analyze account usage and customer outcomes to identify opportunities, build business cases, align stakeholders, and collaborate with Sales, Customer Success, Marketing, and Product. Contribute to expansion playbooks and best practices while helping customers realize product value.

Own a portfolio of active clients across onboarding, growth, scale, and at-risk stages. Diagnose blockers across offers, funnels, campaigns, sales, and fulfillment; manage expectations; resolve escalations; conduct workshops and calls; identify upsell opportunities; and maintain accurate account documentation. The role requires consulting business owners, understanding B2B lead generation and payment flows, handling difficult conversations, and operating autonomously in a fast-moving, AI-focused environment.

Own strategic enterprise accounts across the customer lifecycle, serving as the primary advisor and commercial owner. Drive retention, renewals, upsells, multi-year expansions, customer health, executive relationships, and revenue targets. Develop success plans, lead negotiations, maintain Salesforce forecasting discipline, coordinate internal teams, support onboarding, and translate localized marketing performance into ROI-driven business outcomes.

Manage new and existing B2B sales opportunities for electronic security solutions across the GTHA. Responsibilities include customer discovery, site surveys, solution development, proposals, quotations, account growth, prospecting, recurring-service sales, Salesforce pipeline management, and coordination with technical and operations teams. The role is primarily remote and field-based, with occasional travel across Ontario.

Manage a portfolio of mid-market sellers, expanding use cases and technical solutions, negotiating contracts, and providing exceptional client service.

Leads AECOM’s relationship with the PSPC account, developing and sustaining business, coordinating client interactions, monitoring delivery quality, managing risks, resolving issues, and identifying growth opportunities. Builds stakeholder relationships, supports major proposals and contract renewals, aligns internal teams, manages commercial considerations, and develops talent. The role requires extensive experience with complex PSPC programs or projects, leadership experience, and collaboration across multifunctional teams.

The Technical Account Manager will provide support for enterprise clients, manage technical onboarding, assist with API integration, and drive revenue expansion through customer relationship management.

Manage a portfolio of B2B customers as their primary Sardine stakeholder. Advise clients on fraud, compliance, payments, and risk best practices; explain complex product and technology concepts; coordinate solutions with internal teams; monitor and communicate KPIs; analyze fraud typologies; and support strategic customer expansion while maximizing product ROI.

Own post-launch relationships and net revenue retention across enterprise accounts. Responsibilities include driving product adoption and consumption, managing renewals and expansions, using usage data to build commercial cases, conducting QBRs, negotiating renewals, and partnering with Product and Engineering on customer blockers. The role requires post-sales experience at a B2B software company, commercial ownership, executive communication, and comfort with usage analytics and technical concepts.

Manage day-to-day execution of influencer and social media marketing campaigns, translating client goals into actionable tasks and overseeing delivery. Build stakeholder relationships, coordinate influencers and content schedules, track and report results, manage budgets, prepare client status reports, and support presentations and proposals. The role also supervises junior team members, ensures process efficiency, and oversees campaigns through the company’s proprietary platform.

Own post-sales technical relationships for Azure-focused customers, providing FinOps guidance, cloud commitment optimization, governance advice, and executive-level business insights. Monitor Azure commitment utilization, lead Quarterly Business Reviews, identify expansion opportunities, and collaborate with Product, Engineering, and Support to resolve challenges and influence the roadmap. The role requires strong Azure expertise, cloud economics knowledge, customer-facing communication, and the ability to translate technical findings into measurable business outcomes.

Own post-sales technical relationships for enterprise and mid-market customers, advising on multi-cloud FinOps, commitment strategy, cloud cost optimization, governance, and savings. Lead executive business reviews, translate cloud consumption data into business insights, identify expansion opportunities, resolve customer challenges with internal teams, and mentor junior Technical Account Managers.

Own a portfolio of strategic enterprise B2B SaaS accounts, driving expansion, upsell, cross-sell, renewals, and multi-year growth. Build executive relationships, develop account plans, lead complex negotiations, forecast revenue in Salesforce, and coordinate Customer Success, Product, Solutions Engineering, and Marketing teams. Success is measured primarily by net revenue expansion, quota attainment, retention, and account growth.

Manages sales activities and customer relationships within an assigned territory to achieve revenue and profit goals. Responsibilities include retaining and expanding existing accounts, generating new customers, conducting customer visits, negotiating proposals, managing pricing and pipelines, forecasting demand, maintaining CRM records, and coordinating with product management and other stakeholders. The role also requires market development, consultative selling, product knowledge, and regular sales reporting.

Lead defense-focused enterprise sales by developing strategic account plans, building executive relationships, managing RFI/RFP and contract responses, negotiating terms, and closing federal deployments of Fortinet cybersecurity solutions while ensuring compliance with national security and standards like NIST and ISO 27001.

Manage and close Federal enterprise sales for Fortinet cybersecurity solutions. Build executive relationships, create strategic account plans, generate pipeline, respond to RFPs/proposals, negotiate terms, and achieve quarterly quotas to drive Federal-wide deployments.

Manage strategic customer accounts by building executive relationships, creating account plans, and driving upsell and cross-sell opportunities. Coordinate internal teams to execute expansion plans from discovery through close, monitor sales pipelines, demonstrate LMS functionality, provide pricing, mitigate churn, and report market and competitor activity. The role requires deep technology sales experience, strong communication, global client experience, and business travel when needed.

Manage strategic enterprise accounts by building relationships with senior decision-makers, developing account plans, driving upsell and cross-sell opportunities, monitoring pipelines, and closing expansion deals. Collaborate with leadership, solutions engineering, account development, support, technology, and customer success teams. Demonstrate LMS functionality, provide pricing, mitigate churn, track customer activities, and report market and competitor insights. The role requires extensive technology sales and client management experience, global account exposure, strong communication skills, and business travel when needed.

Own client operating rhythm for Creative Operations and Systems/Process Design clients: maintain stakeholder context, turn vague requests into clear actions, use AI-enabled workflows for prep and follow-up, produce client-ready summaries, maintain decision logs and trackers, and coordinate with internal teams to prevent scope drift and improve account knowledge reuse.

Manage a portfolio of child care and early education clients, own client relationships, coordinate digital marketing execution, track performance, drive renewals and upsells, and ensure client success and satisfaction.

Manage day-to-day execution of influencer marketing campaigns focused on Micro and Mid-Tier creators. Coordinate creator and client communication, support production and shoots, maintain creator data, develop wrap reports and insights, identify risks, support upsell and client materials, and use AI/automation to improve workflows and reporting.

The Growth Account Executive focuses on upselling and cross-selling within existing customer accounts, conducting calls to understand needs, and collaborating with teams to optimize strategies for revenue growth.

Manage a portfolio of clients, identify new business opportunities, build relationships, and drive product adoption while achieving sales targets.

The Senior Technical Account Manager will enhance post-sales support, manage merchant relationships, and ensure integration successes using technical skills to drive growth for Cash App Pay and Afterpay.

Lead client relationships for major entertainment brands, translate creative vision into briefs and social campaigns, use AI-first tools and agentic workflows to plan, coordinate, review, and improve work. Protect quality, surface risks and opportunities, and encode reusable workflows. Drive account growth through strategic judgment, clear communication, and operational excellence.