Top Account Manager Jobs in Ottawa

Develop and execute sales strategies for industrial automation accounts, grow revenue and market share, and serve as a trusted customer advisor. Responsibilities include qualifying opportunities, coordinating solution design, collaborating with technical and account teams, negotiating pricing and contract terms, maintaining CRM pipeline accuracy, and managing customer and partner expectations. The role requires customer engagement at senior and executive levels and approximately 40% travel.

Manage existing enterprise SLED/FED accounts and develop new business opportunities in Canada through channel partners. Build client relationships, conduct consultative discovery, present tailored technology solutions, negotiate pricing, support proposals, forecast sales, and achieve revenue targets. The role focuses on Unified Communications and Contact Center solutions while collaborating with partners and cross-functional teams.

Manage a portfolio of established B2B SaaS clients, owning renewals, retention, expansion, and strategic account planning. Build executive relationships, lead business reviews and contract negotiations, identify upsell and cross-sell opportunities, maintain forecasts in Salesforce, mitigate account risks, and collaborate with Customer Success, Product, and Marketing to deliver client value and growth.

Manage strategic retail accounts, including Walmart, with ownership of sales, profitability, market share, trade investment, customer relationships, joint business plans, negotiations, forecasting, promotions, and customer P&L. Analyze sales, POS, inventory, market, and financial data to drive profitable growth. Partner cross-functionally with marketing, finance, supply chain, operations, and customer service while supporting launches, promotions, and business reviews.

Own and grow a book of existing clients and past prospects through frequent phone conversations, policy reviews, service coordination, referrals, and new-business opportunities. The role requires disciplined CRM tracking, persistent follow-up, target ownership, and collaboration with strategists. Candidates should have sales or account-management experience, strong client-service skills, an active life insurance license or willingness to obtain one, and comfort with phone and video calls.

Own and expand a portfolio of complex B2B SaaS accounts, including multi-entity and private-equity-backed customers. Partner with Customer Success and cross-functional teams to develop account strategies, identify expansion opportunities, lead commercial negotiations, forecast pipeline, and close mid-market deals. Engage finance, accounting, IT, and investment stakeholders as a trusted advisor, positioning Versapay’s payments and accounts receivable automation solutions to improve efficiency and cash flow.

Manages enterprise Canadian federal government accounts, driving sales growth, pipeline development, account planning, margins, and deal closure. Builds relationships with IT and business executives, develops business cases, understands competitor positioning, and partners with customers and internal teams. The role also includes managing team performance, identifying high performers, and developing succession plans.

Manage sales and profitability across an assigned territory through consultative selling, customer retention, cross-selling, new customer generation, pricing, negotiation, forecasting, CRM administration, and market development. The role serves as the primary commercial contact for customers, coordinates internal stakeholders, maintains opportunity pipelines, and supports product demand planning. Local travel is required as business needs dictate.

Manage and grow Government of Canada accounts by building client relationships, identifying opportunities, supporting proposals and bids, coordinating internal delivery teams, and ensuring client satisfaction. The role involves account planning, contract discussions, executive presentations, stakeholder coordination, and understanding federal procurement processes. Candidates need 5–7 years of account management, business development, or related client-facing experience, preferably within public sector, consulting, technology services, or digital transformation environments.

Own relationships with veterinary buying groups, co-ops, and practice management networks from agreement through adoption and renewal. Develop group strategies, coordinate member campaigns, monitor adoption, manage reporting and revenue-share terms, support new group launches, and identify expansion opportunities. The role requires cross-functional collaboration with Sales, Marketing, Business Development, Finance, and Enterprise teams across multiple regions.

Owner of a portfolio of large regulated Partner accounts, responsible for revenue expansion, account strategy, and technical growth interventions. Combine account leadership, hands-on engineering (SQL, Python/Node, JS/TS, Vue/React), experimentation (A/B testing), and cross-functional collaboration to diagnose performance, build and ship fixes, and codify repeatable growth playbooks.

Manage client relationships and performance marketing accounts while coordinating media and creative execution. Responsibilities include analyzing campaign data, guiding strategy, translating metrics into recommendations, managing budgets and forecasts, monitoring campaign pacing, tracking deliverables, communicating trends, and using generative AI to improve workflows. The role also supports cross-functional teams, drives client results, and may contribute to account growth.

Owns enterprise account renewals and retained revenue across a significant B2B software book of business. Builds executive relationships, manages at-risk accounts, negotiates renewals and multi-year terms, drives migrations to cloud-native platforms, identifies expansion opportunities, coordinates internal teams, and maintains accurate Salesforce forecasts and renewal pipelines.

Manage and grow customer accounts across Canada, serve as the primary customer contact, identify expansion opportunities, execute sales strategies, meet targets, and acquire new customers. Collaborate with sales, purchasing, operations, quality, and logistics teams to fulfill orders and provide tailored solutions. Conduct customer outreach through calls, emails, and virtual meetings, provide market feedback, and travel occasionally for customer and office engagements.

Leads a mid-market account management team and grows customer relationships, retention, and revenue. Coaches Customer Success Managers, supports escalations, develops customer-growth strategies, documents technical solutions, analyzes data, and represents customer needs to Product, Sales, and Leadership. The role also drives process improvements and delivers strong customer experiences in a remote-first SaaS environment.

Manage and close commercial software license opportunities across the full sales cycle. Responsibilities include qualifying inbound leads, prospecting named software companies, collaborating with Solution Engineers, presenting consultative solutions, analyzing competitors and markets, developing go-to-market strategies, and achieving sales quotas. The role requires strong negotiation, communication, prospecting, executive engagement, Salesforce CRM, and commercial software sales experience.

Own and expand a portfolio of strategic enterprise B2B SaaS accounts across North America. Build executive relationships, develop account plans, drive cross-sell and upsell opportunities, manage renewals, lead strategic business reviews, and coordinate cross-functional teams to deliver customer outcomes. The role requires consultative selling, negotiation, forecasting, Salesforce CRM proficiency, and experience managing complex, multi-million-dollar account portfolios.

Manage a portfolio of B2B SaaS clients, serving as the primary contact for questions, adoption, renewals, and account growth. Monitor account health, identify risks, lead check-ins and business reviews, support upsells, and coordinate with Sales, Product, Onboarding, and Support. Track client activity in HubSpot, gather feedback, and help customers realize value from FabStation. The role requires fluent English and French, with occasional travel to conferences, trade shows, and client locations.

Drive profitable growth across strategic enterprise accounts by executing account plans, generating pipeline, leading discovery, developing value-based proposals, managing stakeholder relationships, collaborating with technology partners, maintaining CRM accuracy, forecasting opportunities, and coordinating internal resources through closure.

Leads and develops a global Technical Account Management team supporting enterprise customers. Oversees customer service delivery, escalations, account planning, capacity management, performance metrics, and operational improvements. Partners with Customer Success, Sales, Support, Consulting, Engineering, and Product to improve retention, renewals, expansion, and customer outcomes. Represents customer and team needs internally while evolving TAM programs and processes.

Manage a portfolio of approximately 60 B2B SaaS customers, owning retention, renewals, account health, forecasting, and expansion opportunities. The role involves conducting customer check-ins and business reviews, demonstrating product value, identifying risks, coordinating with internal teams, and escalating accounts when needed. Success requires strong organization, customer communication, commercial awareness, follow-through, and comfort managing a high-volume book of business.

Manage the post-onboarding lifecycle for SMB SaaS customers, owning customer health, retention, expansion, and advocacy. Build trusted relationships, identify growth opportunities, maintain accurate customer records in Salesforce, communicate customer needs internally, and collaborate across teams to improve customer experience. The role requires B2B account management experience, technical aptitude, executive communication, strong organization, and proficiency with Google Workspace and Salesforce.

Own strategic enterprise accounts across North America, serving as a trusted advisor to C-level stakeholders. Develop account strategies, lead renewals and commercial negotiations, drive upselling and cross-selling, forecast revenue, monitor account health and profitability, and resolve complex issues with cross-functional teams. Gather customer feedback for product development, identify growth opportunities, and mentor junior account managers.

Own and grow a portfolio of client accounts by identifying expansion opportunities, scoping and closing retainer and project work, negotiating pricing, managing renewals, and reducing churn. Build account plans, conduct data-driven quarterly business reviews, engage senior marketing stakeholders, maintain Salesforce, and independently generate pipeline in a marketing agency environment.

Own complex post-sale technical relationships from onboarding through adoption and renewal. Lead implementations, integrations, configurations, and security reviews; advise strategic customers on identity, access, device trust, and SaaS security. Partner with Customer Success and cross-functional teams to drive customer value, manage risks, support expansion, create scalable resources, and mentor team members while serving as an escalation point.