As a Bilingual Customer Success Billing Specialist at Net2phone Canada, you will be the first point of contact for billing and account inquiries. You will develop strong relationships with customers, manage billing inquiries, create invoices, and collaborate with teams to ensure customer success. French-English bilingualism is required for this role, along with outstanding organizational skills and a customer-centric approach.

The Implementation Manager at net2phone Canada leads a team of specialists to provide high-quality customer onboarding and support services for Canadian businesses. They focus on coaching, monitoring customer experience, and providing guidance for team success.