Top Analyst Jobs in Ottawa

Leads business analysis for insurance and insurtech transformation programs. Partners with clients and technical teams to gather requirements, create functional specifications, model current and future processes, conduct gap analyses, develop test plans, and recommend improvements. Manages business process documentation and leads Business Analysts, while advising stakeholders on adoption, readiness, change strategy, execution, and benefits management.

Leads advanced data analytics for Tribal healthcare initiatives, including data resource inventories, quality assessments, linkage analysis, predictive and prescriptive modeling, dashboards, and management reporting. Develops data standards, automation tools, and quality frameworks while ensuring federal compliance with FISMA, Section 508, and records management requirements. Coordinates cross-functional analytics projects, supports data infrastructure and sovereignty, mentors junior staff, and drives data-centric decision-making.

Provides bilingual technical support for BMO InvestorLine and Active Trader clients. Troubleshoots website, mobile application, login, account access, device, browser, and platform issues; manages cases from intake through resolution; coordinates escalations; identifies broader incidents; documents interactions and solutions; and communicates status updates clearly while delivering an empathetic client experience.

Improve 1Password’s technical SEO across consumer, PLG, and enterprise websites. Responsibilities include diagnosing and resolving crawlability, indexing, rendering, performance, structured data, internal linking, and international SEO issues; implementing CMS changes; partnering with engineering on requirements and release QA; leading migration workstreams; and building monitoring, dashboards, automation, and repeatable processes using search, analytics, crawl, log, and CMS data.

Analyzes sales, pipeline, revenue, productivity, forecasting, retention, expansion, pricing, and territory data to support GTM decision-making. Builds forecast models, reporting frameworks, executive presentations, and actionable insights while validating data across Salesforce, Clari, and business systems. Partners with Sales, Finance, Marketing, Customer Success, Deal Desk, IT, and Business Systems teams.

Provides financial analysis and support for a business division, including month- and quarter-end close, journal entries, balance sheet reconciliations, revenue tracking, forecasting, audit support, management reporting, and ad hoc projects. The role partners with stakeholders across the organization and supports process improvement and financial accuracy.

Own product metrics definitions and trees, investigate anomalies and conversion bottlenecks, validate hypotheses, conduct data mining, and prioritize growth opportunities. Design, monitor, and analyze A/B tests, including sample sizing, randomization, guardrail metrics, data tracking, quality checks, and actionable recommendations. Collaborate with Product and functional leads in a fully remote environment.

Review, audit, and process employee expense reports for policy compliance and timely reimbursement. Investigate discrepancies, support audits and month-end activities, analyze expense trends, prepare reports, and provide policy guidance to employees.

Coordinates cybersecurity procedures, monitoring, reporting, incident and vulnerability follow-up, audits, documentation, and continuous improvement. Oversees managed security providers, evaluates their findings and recommendations, coordinates internal remediation, and presents risks and strategies to leadership, customers, and staff. Supports security investigations, control assessments, regulatory inspections, audit responses, and security technology or compliance projects within a regulated life sciences environment.

Prepares consolidated financial statements, MD&A, budgets, forecasts, and management reports. Ensures compliance with IFRS, CSA disclosure requirements, and internal financial controls. Performs reconciliations, accounting analysis, audit support, policy maintenance, and complex transaction research. Advises stakeholders, identifies reporting issues, supports financial systems and disclosure tools, and contributes to cross-functional accounting and reporting projects.

Designs, develops, validates, implements, and supports complex data, reporting, database, application, and automation solutions. Performs business and technical analysis, creates SQL and ETL solutions, develops reports and APIs, validates claims and audit data, resolves production issues, and ensures regulatory and control compliance. Leads technical initiatives, manages project risks and milestones, supports system testing and deployment, and guides other analysts.

Handles inbound customer reports of suspected fraud, unauthorized transactions, account compromise, and card security concerns. Investigates account activity, authenticates customers, assesses risk, and makes decisions on restrictions, closures, and fraud mitigation. Documents interactions, educates customers on fraud prevention, escalates suspicious activity, and collaborates on complex cases while meeting service, quality, productivity, and compliance standards.

Lead complex, high-impact incident response engagements for MDR customers, directing investigations, forensics, containment, and investigative strategy. Serve as Incident Advisor or Commander, synthesize technical findings into customer guidance, mentor IR and SOC analysts, collaborate with threat intelligence and detection engineering teams, and improve response playbooks and workflows. The role requires advanced forensic expertise, executive communication, and participation in weekend and holiday rotations.

Lead IT risk assessments, evaluate and document inherent and residual risks, partner with stakeholders to develop and monitor risk response plans, support enterprise IT risk and cyber security initiatives, maintain risk management procedures and best practices, and communicate risks across ITS and business units.

Develop marketing budget allocation models, Early LTV metrics, performance diagnostic frameworks, and analytical tools. Analyze products, channels, campaigns, cohorts, attribution, and marketing economics using SQL, experimentation, BI tools, and spreadsheets. Support AI-based analytics development and unified BI metrics while translating findings into business rules and recommendations.

Provide end-to-end technical support for SaaS customers by diagnosing form, data, API, integration, and mobile issues. Reproduce problems, explain configuration fixes, document bugs for Engineering, manage escalations and incidents, and maintain accurate ticket records. Create help articles and runbooks, identify recurring support trends, and share customer insights with Customer Success, Account Management, and Product. The role requires hybrid Ottawa work, a late shift, occasional weekend coverage, and shared on-call support.

Provides financial support and analysis for a business division, including month-end and quarter-end close, journal entries, balance sheet reconciliations, revenue tracking, forecasting, audit support, management reporting, and ad hoc projects. The role partners with business stakeholders, supports process improvements, and analyzes deferred maintenance, hardware, software, and professional services revenue streams.

Executes AI-focused initiatives by improving workflows with custom tools, agents, skills, and prompt libraries. Builds reusable AI solutions, coordinates technical projects across engineering, product, and automation teams, performs SQL-based analysis, and measures operational impact. The role requires translating complex AI concepts into actionable programs, enabling adoption across teams, and collaborating with technical and non-technical stakeholders.

Leads end-to-end business process discovery, mapping, optimization, governance, and documentation. Designs and delivers Salesforce Health Cloud and Sales Cloud solutions, including flows, data models, security controls, integrations, migrations, prototypes, and production deployments. Facilitates stakeholder workshops, translates operational needs into scalable solutions, drives continuous improvement, and establishes KPIs and SLAs. Serves as a Salesforce Health Cloud subject matter expert while collaborating across Product, Engineering, Sales, Operations, and external implementation partners.

Elicits and documents business requirements, facilitates stakeholder workshops, analyzes current and future-state processes, and creates BRDs, functional requirements, user stories, and process maps. Supports Agile delivery activities, UAT, change traceability, post-launch solution monitoring, and user training. The role independently manages requirements for a defined business area or system and applies process, data, and stakeholder analysis skills.

Elicits and documents business and functional requirements, facilitates stakeholder workshops, analyzes current and future-state processes, and creates BRDs, functional requirements, user stories, and process maps. Supports Agile delivery activities, UAT, requirement traceability, solution performance monitoring, and user training for enterprise productivity and workflow tools.

Source and evaluate Canadian cultivators and flower products for Budbase’s global markets. Coordinate supplier engagement, product samples, quality documentation, purchase orders, delivery milestones, and risk tracking. Maintain accurate records of supplier activity, opportunities, commitments, and next steps while collaborating with international market teams and EU GMP processing partners. The role is remote within the Greater Toronto Area and requires approximately 20% travel.

Leads complex business and systems analysis for public-sector healthcare IT initiatives. Responsibilities include stakeholder engagement, requirements elicitation, process and data modeling, data discovery, migration support, defect and impact analysis, vendor upgrade gap analysis, business cases, documentation, training, and implementation liaison activities. The role requires translating business needs into technical requirements and supporting healthcare solutions involving infectious disease, immunization, vaccine distribution, and related public health processes.

Plans and leads testing strategies for large enterprise systems across functional, integration, regression, acceptance, performance, stress, load, accessibility, security, and data validation testing. Develops test plans, cases, scripts, automation, and reports; manages defects; integrates tests into CI/CD pipelines; validates databases and system behavior; and collaborates with technical and business teams in Agile environments.

Own and analyze the Logitech for Business P&L, leading budgeting, forecasting, long-term financial planning, regional target tracking, pricing analytics, and performance reviews. The role provides strategic financial modeling and business-case support to cross-functional and global stakeholders, manages OpEx, CapEx, accruals, and purchase-order processes, and translates complex financial data into actionable insights. It also supports digital transformation initiatives and advises business leaders on profitability and growth.