Top Analyst Jobs in Ottawa

As a Customer Success Operations Analyst, you will manage CPQ support, oversee Gainsight processes, create reports, and drive operational strategies for customer success.

Senior individual contributor in People Analytics leading workforce analysis, dashboards, data quality, and insight generation to inform HR and business decisions. Partners with talent, engagement, and planning teams to produce scalable analytics, benchmarks, and recommendations.

The Senior Business Analyst will deliver IT analytical work packages, assess current and future states, manage stakeholders, and produce documentation including business requirements and financial analysis.

Lead end-to-end Canadian payroll operations, ensuring accurate, timely pay and compliance. Drive payroll automation, Workday and SAP integrations, SOx controls, reporting, accruals, remittances, and stakeholder relationships. Manage project workstreams, guide team members, support audits, and implement continuous improvement across payroll processes.

Own end-to-end QA for AI SMS bot and call-training system: review production conversations, create JSON test files, edit Markdown knowledge base (WRONG/RIGHT examples), run test suites, verify fixes, and maintain knowledge base. Operate existing infrastructure using CLI and Git, and write realistic conversational examples and pass/fail criteria.

Lead complex people-analytics work: design actionable dashboards, apply rigorous research methods, translate analysis for executives, advise HR leaders, build AI-driven workflows, and work hands-on with Visier, Snowflake, SQL, and Python/R.

Investigate complex fraud using diverse data to accept, reject, or escalate transactions; assess chargeback risk and advise small business owners; monitor for fraud/compliance issues; improve processes and fraud-detection rules; manage merchant relationships with clear communication and attention to detail.

The GTM Senior Analyst supports sales operations, manages Salesforce governance, handles commission processing, analyzes data, and streamlines automation processes.

Develop and maintain pricing and rate programs, respond to spot quotes, research market and competitor pricing, create customer proposals, negotiate carrier rates, and collaborate with business leaders to deliver compliant, competitive pricing solutions while maintaining carrier and customer relationships.

Lead end-to-end process mapping and analysis using BPMN and process/task-mining tools to identify inefficiencies, create As-Is/To-Be documentation, define BRDs, model future-state scenarios, and drive cross-functional implementation with executive reporting.

Provide financial support and analysis for the Healthcare division, including month‑end and quarter‑end close, journal entries, balance sheet reconciliations, revenue tracking, forecasting, audit support, and ad hoc projects while building relationships with business stakeholders.

Lead business analysis for large-scale public sector IT implementations: elicit and document requirements, run design workshops, produce BRDs and RTMs, translate requirements to JIRA, plan and execute testing (UAT, integration, performance), coordinate defect triage, and deliver analytical reports and process improvements.

Provide on-site systems engineering support for airborne mission and electronic warfare systems: diagnose failures, perform repairs and maintenance, lead technical investigations, support verification and validation, develop test documentation, deliver status reporting, and train customer/operators while ensuring compliance with security and export control requirements.

Support sales organization by resolving customer issues, performing root cause analysis, executing account setup and maintenance, generating customer reports, coordinating cross-functional teams, and identifying process improvements to enhance customer experience and maintain contractual service levels.

Produce provocative, research-driven insights and advisory for CFOs, develop thought leadership on finance transformation and AI, deliver client-facing presentations, support sales and peer review, mentor junior analysts, and drive research process improvements to influence finance strategy and market agendas.

As a Linux Systems Administrator, you'll provide enterprise-level support and manage Linux/Windows infrastructure, troubleshoot issues, maintain security, and participate in a 24x7 support rotation.

Analyze and document business and system requirements for an Intelligence Mission Data project; facilitate workshops and use-case development; produce system specifications and traceability; perform technical options analysis and solution evaluations; plan organizational impact and integration; participate in testing; and prepare briefings, reports, and meeting artifacts.

The Senior Business Analyst collects, analyzes, and presents data to support business decision-making, reporting, and strategic planning within the organization.

As a Quality Assurance Analyst, you will ensure the quality of mobile and web applications through testing, bug reporting, and collaboration with cross-functional teams.

The Quality Assurance Analyst will ensure the quality of mobile and web applications through testing, issue identification, and collaboration with teams. Responsibilities include executing tests, documenting bugs, and improving QA processes.

Analyze user behavior and product performance, create reports and dashboards, and provide data-driven insights to teams for decision-making.

The Financial Analyst will support financial reporting, accounting records, and bank transactions while collaborating with various teams to enhance financial processes and provide insights.

The Principal Biostatistician leads biomarker analysis for clinical studies, develops evaluation plans, conducts data analyses, mentors staff, and ensures accurate statistical deliverables while collaborating across teams.

Lead and execute complex IT controls testing, monitoring, and reviews for Project Management, Service Delivery and SDLC. Analyze results, write findings and workpapers, provide recommendations, support change management and continuous improvement, and collaborate with stakeholders to ensure control effectiveness and program compliance.

Serve as the technical bridge between Customer Success and Engineering: triage and resolve customer issues, perform root cause analysis, produce implementation-ready solutions, manage change control and feature flagging, support ITIL incident/problem/change processes, monitor SLOs, and drive continuous improvement through documentation and trend analysis.