Top Operations Manager Jobs in Ottawa

Lead and manage global operational workflows and compliance programs (e.g., Global Fonts, Player Data Compliance). Serve as central liaison between studios and corporate teams, manage vendor proposals and contract tracking, maintain tracking systems, deprecate high-risk assets, optimize processes using modern tools, and provide project management support for software migrations, tool rollouts, and M&A integration.

Lead IT support operations, ensuring high-quality technical support, vendor management, and IT processes for a remote workforce while improving contributor experience.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

Lead design and scaling of People Operations systems, workflows, and lifecycle processes. Own HR technology (BambooHR, Lattice, Enboarder), drive automation and AI adoption, ensure compliance across Canada/US, and deliver reliable people data, reporting, and scalable operational infrastructure to support growth to 300+ employees.

Lead global GL operations and intercompany accounting, own month‑end and quarter‑end close, manage intercompany billing, FX, eliminations and transfer pricing. Drive SOX‑compliant controls, ERP/NetSuite enhancements, M&A integrations and new entity setups. Partner with Tax, Treasury, Legal and Finance Data and mentor direct reports to scale financial infrastructure.

Lead planning, operations, and major strategic projects for the Provost's Office. Manage a team of professionals, oversee hiring of senior academic leaders, coordinate budgets, design planning and evaluation frameworks, draft reports and communications, and liaise with internal and external stakeholders to implement institutional priorities and events.

Manage day-to-day operations, optimize processes, handle vendor and budget tasks, support HR and reporting. Provide content creation and marketing support including campaign execution, social media, vendor coordination, and performance tracking to ensure operational excellence and brand consistency.

The Operations Manager oversees the planning and logistics of a plasma collection training program, manages a team, evaluates training effectiveness, and implements continuous improvement initiatives.

Lead live service operations for multiplayer games: run incident response and post-mortems, plan and launch in-game events, own content rollout cadence, read telemetry to inform decisions, maintain runbooks and SOPs, and coordinate SRE, QA, product, and community for reliable live experiences.

Manage regional marketplace operations across Alberta and Atlantic Canada, own P&L, monitor marketplace metrics, balance supply and demand, lead driver engagement, support escalations, implement process improvements, partner with Marketing and Customer Support, and provide data-backed recommendations.

Manage and optimize recruiting workflows, reporting, and systems to enable scalable hiring. Analyze operational data, design automations and integrations, resolve system and data issues, maintain governance and documentation, and lead cross-functional projects with Recruiting, People Systems, Finance, Legal, and IT to improve recruiting efficiency and data integrity.

Lead live-ops product for an unannounced cross-platform strategy/MMO title. Own outcomes for pods, write specs, drive A/B experimentation, use metrics to balance player value and business goals, mentor junior PMs, and collaborate with UX, research, and engineering on feature development and live operations.

Lead country-level study operations from startup through close for one or more clinical trials. Oversee local study teams and CROs, manage startup, site activation, recruitment strategies, vendor oversight, risk and issue mitigation, and ensure timely delivery of study plans and quality event follow-up.

Lead design and execution of Commonwealth go-to-market programs across sales, product launches, and sales operations. Align cross-functional teams, manage renewals and pipeline forecasting, develop enablement and RTA adoption programs, run team cadence and communications, and track program performance to improve forecasting accuracy and customer success outcomes.

Lead and scale global payroll and equity operations, manage a small team, administer Shareworks, design HRIS integrations and automations, strengthen payroll controls and compliance, partner with HR Tech/IT/Finance, and resolve complex tax and market-specific payroll issues to reduce operational and financial risk.

The Senior Marketing Operations Manager will enhance operational excellence by optimizing marketing systems, data structures, and processes, driving decision-making and scalable growth, and ensuring alignment across teams.

Lead and improve the global Procure-to-Pay lifecycle across North America and Europe, overseeing vendor onboarding, AP, payments, month-end close, controls, metrics, and NetSuite P2P. Drive automation, partner with Finance/Procurement/Tax, support audits and tax reporting, and manage and develop a distributed Finance Operations team.

Lead design and delivery of automations, AI tools, and analytics to improve marketing operations. Build integrations (Workato/Hive), develop AI assistants and GPT solutions, create dashboards and executive reporting, drive governance and adoption, and partner with stakeholders to translate data into strategic recommendations.

The role involves managing revenue operations, pricing, billing processes, and financial modeling, alongside strategic finance projects and leadership collaboration.

Lead end-to-end delivery of cross-functional operational initiatives, translating strategy and OKRs into trackable outcomes. Coordinate stakeholders, optimize processes, drive change management, and manage AI integration projects within the Operations unit.

Lead and scale a global People Services function, modernizing HR technology and processes through AI and automation, driving service delivery standards, compliance, documentation, and continuous improvement while managing a distributed team and external partners.

Manage daily facility operations, lead onsite staff, oversee building systems (HVAC, electrical, plumbing), ensure health & safety and contract compliance, manage vendors, budgets, and client relationships to meet KPIs and service standards.

The Sr. Sales Operations Manager will lead sales operations across the AMER region, managing pipeline reviews, forecasting, territory planning, commissions, and sales efficiency initiatives, while collaborating closely with sales leadership and cross-functional teams.

Lead labeling quality and methodology for ML at Coalition: design annotation tasks, define quality frameworks (IAA, gold standards), manage Label Studio and vendor BPOs, partner with ML/data teams, and track operational metrics to improve accuracy and throughput.

Lead global revenue operations and HubSpot administration to ensure data integrity, forecasting accuracy, pipeline governance, reporting, and quarterly sales compensation. Partner with Sales, Finance, Customer Success, and Marketing to drive CRM adoption, automate processes, and deliver executive dashboards and actionable insights to support strategic revenue decisions.