Top Operations Manager Jobs in Ottawa

Own and optimize the marketing technology stack, lead lifecycle processes, campaign operations, attribution, reporting, data governance, and conversion optimization. Partner with Sales, Revenue Operations, demand generation, finance, and leadership to improve funnel performance, measure campaign ROI, maintain data quality, and scale marketing processes in a B2B SaaS startup environment.

Leads the Satellite Operations Engineering team responsible for the health, safety, positioning, and operational performance of Telesat’s GEO satellite fleet. Manages personnel, duty assignments, procedures, training, anomaly response, maneuver planning, spacecraft resource optimization, and operational improvements. Ensures 24/7 fleet availability, supports customer and business requirements, oversees technical studies, and coordinates internal and external engineering expertise.

Lead day-to-day Vehicle Logistics Center operations including mechanical, detail, lot, maintenance, inspections, and security. Drive profitability, operational efficiency, safety, and customer satisfaction. Manage staffing, training, reporting in VTrace/AMS/GDC, vendor/customer relationships, claims escalations, and continuous process improvements to meet KPIs and corporate initiatives.

Leads Ocean Spray’s Canadian end-to-end operations, including co-manufacturing partners, demand forecasting, inventory management, customer supply chain relationships, innovation commercialization, logistics, and cost savings. Owns integrated business planning, service performance, risk mitigation, supply readiness, and cross-functional execution. Partners with sales, supply planning, procurement, transportation, finance, marketing, R&D, manufacturing, retailers, and legal teams to improve fill rates, optimize costs, resolve operational issues, and support business growth.

Manage and lead a team of Facility Service Managers to achieve SLAs, ensure regulatory and safety compliance, develop and implement processes, handle vendor invoice escalations, support client onboarding and reporting, drive continuous improvement, and maintain client satisfaction through timely operational issue resolution.

Own hospital billing launches from contract signature through stabilized production, serving as the primary account contact. Build launch playbooks, workflows, billing rules, configurations, automations, SLAs, and handoff processes while coordinating Product, Engineering, Operations, Sales, Account Management, implementation, and payer enrollment teams. Manage customer leadership relationships, drive post-launch collections stability, and help define the future Launch and Account Management functions for Hospital Billing.

Lead GTM strategy and revenue operations for global Sales: design segmentation, territory and coverage models, analyze funnel and productivity, run WBR/MBR cadence, lead cross-functional programs, translate goals into technical requirements, and champion AI/automation to improve sales productivity and execution.

Owns HubSpot administration, data architecture, campaign execution, attribution, dashboards, compliance, and marketing measurement. The role builds and monitors daily campaigns, governs the HubSpot-Salesforce integration, manages lead routing and lifecycle workflows, supports cold-email infrastructure, and instruments a conversational AI pilot. It also develops attribution recommendations, maintains consent and data-rights workflows, ensures deliverability and data hygiene, and communicates measurement methodology to marketing, sales, and executive stakeholders.

Lead a team that defines and executes operations enablement strategy, delivering cross-functional programs to scale servicing operations. Own roadmaps, stakeholder governance, risk management, change management, training, knowledge management, and measurable outcomes in a regulated fintech environment.

Lead a team of Care Experience Coordinators overseeing intake, scheduling, staffing, performance management, reporting, and on-call support. Ensure client-field staff matching, manage attendance and overtime, recruit and train coordinators, liaise with partners and OHaH, document SOPs, handle incidents and payroll/HR queries, and drive continuous improvement and business development for home care services.

Manage daily operations of a Canadian Workers' Compensation claims team, ensuring compliant, timely adjudication and cost containment. Oversee KPIs, inventory, escalations, stakeholder relationships, hiring, coaching, training, and process improvements using data analytics and automation to drive efficiency and reduce claim costs.

Manage P&L and day-to-day operations across Ontario and Atlantic Canada, optimize supply-demand balance, monitor marketplace metrics, lead driver engagement and retention, drive process improvements, partner with Customer Support and Marketing, ensure regulatory and service standard compliance, and travel regionally to maintain local presence.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

Own HR operations including compliance, payroll, benefits, hiring logistics, onboarding, and office management. Build people programs (performance, onboarding, L&D), improve processes, and partner with leaders to scale the team.

Own the architecture, integrations, data model, governance, automation, and reporting infrastructure supporting Sales, Marketing, and Customer Success. Manage Salesforce and the broader revenue technology stack, build trusted pipeline, forecast, quota, and retention reporting, resolve systems debt, evaluate and roll out tools, prioritize requests, and lead cross-functional process initiatives. Provide training, documentation, and adoption support while partnering with operations, IT, Enablement, and business leadership.

As Assistant Galley Operations Manager, oversee training and maintenance for food and beverage operations aboard cruise ships, ensuring compliance with public health standards and managing budgets and staffing effectively.

The Operations Manager will lead teams in delivering exceptional guest experiences, focusing on operational leadership, team development, and business performance in a hospitality setting.

Own and optimize the marketing technology stack, with primary responsibility for Marketo and Salesforce integrations. Manage lead lifecycle, scoring, nurture programs, email operations, attribution, tracking, data hygiene, and system troubleshooting. Establish scalable processes, documentation, and governance; direct an external execution agency; partner with Demand Generation, Events, and Sales; and identify AI-powered automation opportunities.

Manages a remote Sales Operations and Contracting team supporting client acquisition, onboarding, proposals, contracts, amendments, approvals, and order processing. Oversees shared queues, team performance, reporting, dashboards, and operational metrics while partnering with Sales, Customer Success, Onboarding, Finance, Legal, and Continuous Improvement. Leads process improvement, automation, change management, prioritization, escalation handling, and team development. Travel is required 20% annually.

Lead product operations by designing cross-functional processes, running end-to-end programs, owning executive reporting cadences, and building analytics for product and revenue health. Partner with Product, UX, Engineering, Sales Ops, and Marketing to improve tooling, data quality, and decision-making, and to institutionalize durable processes and documentation that scale the product organization.

Lead and manage global operational workflows and compliance programs (e.g., Global Fonts, Player Data Compliance). Serve as central liaison between studios and corporate teams, manage vendor proposals and contract tracking, maintain tracking systems, deprecate high-risk assets, optimize processes using modern tools, and provide project management support for software migrations, tool rollouts, and M&A integration.

Lead and coach multiple layers of customer service managers to ensure high-quality, timely support. Oversee staffing, performance management, escalation handling for sensitive cases, capacity planning, and process improvements. Drive people strategy, talent development, and cross-functional initiatives while using data analysis to monitor and raise service performance.

Lead global GL operations and intercompany accounting, own month‑end and quarter‑end close, manage intercompany billing, FX, eliminations and transfer pricing. Drive SOX‑compliant controls, ERP/NetSuite enhancements, M&A integrations and new entity setups. Partner with Tax, Treasury, Legal and Finance Data and mentor direct reports to scale financial infrastructure.

Own and scale end-to-end physical-data collection operations: scheduling, operator utilization, station uptime, throughput and quality. Recruit and develop operators and shift leads, standardize playbooks and SOPs across sites, partner with Quality and Annotation teams, stand up partner-site deployments, and build reporting that tracks collected hours, quality, and cost.

Build and run ANNA's People Operations: multi-state payroll in Rippling, HRIS configuration and automation, compliance (I-9, state regs, leave laws), onboarding/offboarding, ER casework, performance systems, workforce reporting, and AI-enabled people workflows to scale a multi-site clinical workforce.