Top Operations Manager Jobs in Ottawa

Manages clinical pharmacy operations for managed care and PBM programs. Oversees formulary management, drug utilization review, prior authorization, clinical quality assurance, pharmacy benefit compliance, staff performance, regulatory standards, and recommendations for Pharmacy and Therapeutics committees. Coordinates with internal departments, providers, agencies, and PBM partners to support cost-effective pharmaceutical utilization and quality of care.

Own and deliver complex technical, business, and organizational programs from problem definition through handoff. Partner with engineering, product, design, finance, and GTM teams to align priorities, resolve dependencies, improve execution, and provide leadership with progress, risk, and resource visibility. Help establish TPM practices, processes, hiring, and onboarding while applying data-driven program management and AI-enabled operational improvements.

Leads the Security Operations Centre's platform engineering, resilience, automation, AI, data pipeline, SIEM, XDR, and compliance capabilities. Develops the SOC modernization strategy, ensures platform availability, security, recoverability, data integrity, and auditability, and manages engineers and strategic vendors. The role partners with technology, identity, cloud security, compliance, audit, and executive teams to reduce cybersecurity risk and deliver reliable, scalable services across Canada.

Own pricing, packaging, monetization, go-to-market, and platform requirements for Kinaxis operations orchestration products. Build usage-based pricing and unit-economics models, define metering and entitlement capabilities, track commercial metrics, support sales enablement, and represent the product with executives, customers, and partners. The role requires hands-on large language model development, technical fluency in enterprise platforms, SQL-based analysis, B2B product launches, and up to 20% travel.

Leads sales operations strategy, processes, systems, and analytics. Responsibilities include territory planning, quota setting, CRM data governance, dashboard and reporting development, pipeline and forecast optimization, cross-functional process improvements, sales compensation and enablement operations, sales technology integration, and advising sales leadership through data-driven insights.

Leads operations for two warehouses and transportation services, overseeing warehouse performance, staffing, safety, vendors, capacity, inventory, freight, and operational KPIs. Partners with sales and corporate teams to align service capacity with commercial commitments, improve customer and division profitability, manage budgets, optimize costs, support pricing decisions, and implement continuous improvement initiatives. Develops teams and manages strategic operational planning across the division.

Own the marketing and sales operations systems supporting a B2B SaaS go-to-market organization. Manage Salesforce and HubSpot architecture, lead routing, attribution, funnel reporting, data integrity, email programs, outbound workflows, MarTech vendors, budgets, and pipeline governance. Train cross-functional teams, maintain documentation, support executive decision-making with performance analysis, and improve customer retention and expansion workflows. This is a hands-on team-of-one role requiring advanced CRM expertise, analytical judgment, and strong cross-functional communication.

Own the revenue operations infrastructure supporting Marketing and Sales, including Salesforce and HubSpot architecture, lead routing, attribution, funnel reporting, data integrity, email marketing, outbound programs, MarTech budgeting, pipeline design, and executive analysis. Train teams, maintain documentation, manage customer data workflows, and build scalable systems that improve forecasting, conversion, retention, and revenue growth.

Leads store operations, customer service, eCommerce fulfillment, inventory movement, shipping and receiving, cash management, compliance, and annual inventory activities. Coaches and develops team members, manages scheduling and daily operating plans, delivers training, enforces policies, and supports performance management. Assumes full store responsibility when the Store Manager is absent. Requires retail experience, leadership, communication, organization, training, mentoring, and basic computer skills.

Own HR operations, employee lifecycle processes, and the ADP Workforce Now HRIS. Responsibilities include onboarding and offboarding, data governance, reporting, compliance, compensation administration, benefits and payroll system support, vendor management, immigration program coordination, and managing a People Operations Analyst. The role requires strong HRIS administration, analytical, communication, organizational, and project management skills.

Lead and manage APAC payroll and HR operations, ensuring accurate, compliant, and timely payroll cycles. Oversee multi-country teams and third-party vendors, implement SOPs and controls, drive continuous improvement, report on SLAs/metrics, support audits, and develop staff performance and processes across the region.

Manage sales operations and commercial execution by establishing forecasting, pipeline, account planning, and performance routines. Develop dashboards and executive reporting, analyze sales and customer data, improve Salesforce adoption and data quality, and enhance CPQ, reporting, and workflow processes. Partner cross-functionally with Sales, Finance, Customer Service, Operations, Marketing, Product Management, and IT. Lead and develop a Sales Analyst while driving process improvement, accountability, and actionable insights for profitable growth.

Support the CEO, CTO, and Chief Commercial Officer with calendar management, meetings, travel, relationship coordination, agendas, and expenses. Manage employee engagement, events, onboarding milestones, office vendors, supplies, facilities, mail, lunches, and workplace protocols across San Francisco and Menlo Park offices. Troubleshoot basic office audiovisual technology and help optimize office spaces during upcoming relocations.

Own Brain Co.'s sales operations systems, CRM data, forecasting, pipeline reviews, pricing approvals, deal handoffs, dashboards, sales planning, and compensation administration. Partner with sales leadership, finance, and general managers to connect bookings with financial plans, improve sales processes, and support enterprise growth. The role requires Salesforce or HubSpot administration, analytical modeling, deal desk experience, and strong cross-functional communication.

Own the product organization’s operating system, including planning cadence, roadmap management, goal tracking, reporting, product development standards, launch readiness, customer insight systems, PM onboarding, training, tools, and team practices. Partner with product leadership, data, marketing, sales, success, and engineering to improve team effectiveness, visibility, and decision-making as the company scales.

Own the product organization’s operating system, including planning cadence, roadmap management, goal tracking, reporting, product development standards, launch readiness, customer insight systems, PM onboarding, tooling, and team development. Partner with product leadership, data, marketing, sales, success, and engineering to improve product execution and organizational effectiveness.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Oversee daily rental operations, fleet readiness, staffing, customer service, team performance, and revenue goals. Lead and coach employees, monitor KPIs, prepare Excel-based reports, forecast demand, resolve workflow bottlenecks, improve processes, and make real-time decisions balancing customer satisfaction and profitability.

Manages a remote Sales Operations and Contracting team supporting client acquisition, onboarding, proposals, contracts, amendments, approvals, and order processing. Oversees shared queues, team performance, reporting, dashboards, and operational metrics while partnering with Sales, Customer Success, Onboarding, Finance, Legal, and Continuous Improvement. Leads process improvement, automation, change management, prioritization, escalation handling, and team development. Travel is required 20% annually.

Own paid media campaigns, budget optimization, audience targeting, and ABM programs across major advertising platforms. Manage HubSpot marketing operations, including workflows, lead scoring, lifecycle stages, routing, automation, integrations, and compliance. Analyze funnel performance, build attribution models and dashboards, improve data quality, and partner with Sales and Marketing to increase pipeline contribution and reduce cost per SQL.

Leads technical strategy and operations supporting industrial decarbonization in textile manufacturing. Coordinates climate technology research, utility and process engineering evaluations, methodology development, knowledge management, strategic communications, workshops, and cross-functional execution. The role translates complex technical information into frameworks, presentations, documentation, and actionable initiatives while improving technical decision-making and collaboration among internal teams, consultants, and external partners.

Own the live-ops strategy and continuous optimization of Angry Birds Dream Blast. Manage events, offers, game economy, progression, rewards, difficulty, and feature updates. Use player data, SQL, experimentation, and A/B testing to improve engagement, monetization, retention, and performance. Translate strategy into roadmaps and priorities, coordinate cross-functional teams, manage game configurations, and evaluate the impact of live changes.

Manage revenue operations across forecasting, pipeline visibility, GTM reporting, quota and capacity planning, CRM data standards, and operating cadences. Build dashboards and executive insights, improve sales and revenue processes, support compensation analysis, and optimize the GTM technology stack. Collaborate with Sales, Marketing, Customer Success, Finance, and Analytics to improve forecast accuracy, deal velocity, data quality, and scalable execution.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Coordinate manufacturing project execution to deliver products on time and within budget. Responsibilities include production planning, shop-floor scheduling, work-order and material verification, labor forecasting, schedule tracking, vendor coordination, expediting, rework documentation, revision control, and cross-functional communication across manufacturing, engineering, purchasing, quality, logistics, and project management.