Top Operations Manager Jobs in Ottawa

Support sales and customer teams by analyzing supply data, communicating supply outlooks, enforcing MFP policy, managing allocations and transitions, driving cross-functional alignment, performing root-cause analysis of supply issues, and delivering data-driven recommendations to protect customer access and operational execution.

Lead live-ops and economy strategy for Angry Birds Dream Blast: analyze player data, run A/B tests, tune economy/progression/difficulty, plan live events and feature updates, and align cross-functional teams to improve retention, monetization, and player experience.

Lead customer operations to improve service delivery and customer experience across phone, web, and app channels. Drive continuous improvement, manage KPIs and initiatives, coach direct reports, support change management, and partner with stakeholders to optimize processes and workforce performance.

Own client operating rhythm for Creative Operations and Systems/Process Design clients: maintain stakeholder context, turn vague requests into clear actions, use AI-enabled workflows for prep and follow-up, produce client-ready summaries, maintain decision logs and trackers, and coordinate with internal teams to prevent scope drift and improve account knowledge reuse.

Own client implementation and account lifecycle for complex healthcare customers: manage end-to-end onboarding, act as primary contact for largest accounts, drive operational metrics and process improvements, mentor junior team members, and collaborate cross-functionally to scale operations and reporting.

As Lead Product Manager for Angry Birds Friends, you'll oversee product direction, player experience, and business performance, collaborating with various teams and guiding product strategy using insights and metrics.

The Manager, Treasury & Strategic Finance Operations manages treasury functions, optimizes cash flow, collaborates on long-term financial planning, and drives process improvements across finance operations.

Serve as regional single point of contact for support operations; manage incident lifecycle and prioritization, ensure SLA compliance, coordinate stakeholders and IT/dev teams, lead L1/L2, drive root cause analysis and continuous improvement using ITIL practices.

Lead live-ops product for an unannounced cross-platform strategy/MMO title. Own outcomes for pods, write specs, drive A/B experimentation, use metrics to balance player value and business goals, mentor junior PMs, and collaborate with UX, research, and engineering on feature development and live operations.

Lead and scale global payroll and equity operations, manage a small team, administer Shareworks, design HRIS integrations and automations, strengthen payroll controls and compliance, partner with HR Tech/IT/Finance, and resolve complex tax and market-specific payroll issues to reduce operational and financial risk.

Lead and improve the global Procure-to-Pay lifecycle across North America and Europe, overseeing vendor onboarding, AP, payments, month-end close, controls, metrics, and NetSuite P2P. Drive automation, partner with Finance/Procurement/Tax, support audits and tax reporting, and manage and develop a distributed Finance Operations team.

Lead design and delivery of automations, AI tools, and analytics to improve marketing operations. Build integrations (Workato/Hive), develop AI assistants and GPT solutions, create dashboards and executive reporting, drive governance and adoption, and partner with stakeholders to translate data into strategic recommendations.

The role involves managing revenue operations, pricing, billing processes, and financial modeling, alongside strategic finance projects and leadership collaboration.

Lead end-to-end delivery of cross-functional operational initiatives, translating strategy and OKRs into trackable outcomes. Coordinate stakeholders, optimize processes, drive change management, and manage AI integration projects within the Operations unit.

Manage daily facility operations, lead onsite staff, oversee building systems (HVAC, electrical, plumbing), ensure health & safety and contract compliance, manage vendors, budgets, and client relationships to meet KPIs and service standards.

The Sr. Sales Operations Manager will lead sales operations across the AMER region, managing pipeline reviews, forecasting, territory planning, commissions, and sales efficiency initiatives, while collaborating closely with sales leadership and cross-functional teams.

Lead labeling quality and methodology for ML at Coalition: design annotation tasks, define quality frameworks (IAA, gold standards), manage Label Studio and vendor BPOs, partner with ML/data teams, and track operational metrics to improve accuracy and throughput.

Lead global revenue operations and HubSpot administration to ensure data integrity, forecasting accuracy, pipeline governance, reporting, and quarterly sales compensation. Partner with Sales, Finance, Customer Success, and Marketing to drive CRM adoption, automate processes, and deliver executive dashboards and actionable insights to support strategic revenue decisions.

The Senior Sales Operations & Compensation Manager will oversee Salesforce data, compensation administration, forecasting, and sales process optimization to enhance revenue predictability.

As a Senior Account Operations Manager, you'll drive client growth, optimize operations, manage client relationships, oversee onboarding, and collaborate with cross-functional teams to enhance efficiency and scalability in Revenue Cycle Management.

Manage revenue accounting processes including revenue recognition under ASC 606, oversee financial audits, and improve operational efficiencies within finance teams.

Lead campus operations including arrival, lunch, recess, dismissal, facilities, safety, and food service. Hire and coach hourly Operations Specialists, run compliance and safety processes, manage procurement and budgets, serve as on-site IT contact, and partner with school leadership to ensure systems support teaching and student safety.