Top Operations Manager Jobs in Ottawa

Lead complex, high-visibility IT and business programs across cross-functional teams and external stakeholders. Manage AI automation initiatives, SaaS technology evaluations, RFPs, ROI analysis, risks, dependencies, executive reporting, and post-project performance assessments. The role requires autonomous senior-level consulting, portfolio prioritization, stakeholder influence, and delivery of measurable business outcomes during a six-month fixed-term engagement.

Owns operational execution for Firefox Mobile lifecycle marketing, including ASO, campaigns, product launches, localization, quality assurance, reporting, and cross-functional workflows. The role develops repeatable processes, automation, and AI-assisted solutions to improve execution quality, scalability, and campaign performance.

Lead and improve the global Procure-to-Pay lifecycle across North America and Europe, overseeing vendor onboarding, AP, payments, month-end close, controls, metrics, and NetSuite P2P. Drive automation, partner with Finance/Procurement/Tax, support audits and tax reporting, and manage and develop a distributed Finance Operations team.

Lead and manage APAC payroll and HR operations, ensuring accurate, compliant, and timely payroll cycles. Oversee multi-country teams and third-party vendors, implement SOPs and controls, drive continuous improvement, report on SLAs/metrics, support audits, and develop staff performance and processes across the region.

The Sr. Sales Operations Manager will lead sales operations across the AMER region, managing pipeline reviews, forecasting, territory planning, commissions, and sales efficiency initiatives, while collaborating closely with sales leadership and cross-functional teams.

The Senior Sales Operations & Compensation Manager will oversee Salesforce data, compensation administration, forecasting, and sales process optimization to enhance revenue predictability.

Lead labeling quality and methodology for ML at Coalition: design annotation tasks, define quality frameworks (IAA, gold standards), manage Label Studio and vendor BPOs, partner with ML/data teams, and track operational metrics to improve accuracy and throughput.

As a Senior Account Operations Manager, you'll drive client growth, optimize operations, manage client relationships, oversee onboarding, and collaborate with cross-functional teams to enhance efficiency and scalability in Revenue Cycle Management.

Manage revenue accounting processes including revenue recognition under ASC 606, oversee financial audits, and improve operational efficiencies within finance teams.

Lead global operations and compliance across Finance, Client Support, Desk Operations, and Session Monitoring. Enforce SLAs and session success targets, run daily and monthly compliance audits (Zoho Desk, WhatsApp), validate session and payroll data integrity, design dashboards and KPIs, optimize staffing with predictive analytics, manage escalations and outages, and maintain institutional operational governance and IP.

Lead and optimize end-to-end revenue operations across sales, marketing, and customer success. Manage Salesforce administration, data, reporting, quota allocation, enablement, and toolstack adoption. Drive cross-functional projects, build data models with engineering, triage user support, and directly manage Sales Ops staff to improve acquisition, productivity, and strategic decision-making.

The Marketing Operations Manager oversees the marketing tech stack, optimizes processes, drives ABM initiatives, and manages system integrations to enhance marketing performance and enable strategic decision-making.

Lead and coach a team of Ad Operations Specialists to ensure accurate campaign setup, QA, troubleshooting, pacing, and optimization across programmatic channels. Drive process improvements, automation, and cross-functional partnerships to scale operations and track operational metrics and team performance.

As a Senior Revenue Operations Manager, you will optimize workflows across Marketing, Sales, and Customer Success, improve data integrity, and enhance tools like HubSpot to drive revenue growth.

Define and build Wave's internal risk and payments operations platform. Own strategy and roadmap for tools used by Risk, Fraud, Compliance, Support, Finance, and Payments Operations. Replace manual workflows with scalable decisioning, case management, and automation. Partner cross-functionally with Engineering, Data, and business teams to improve efficiency, controls, and customer outcomes.

Lead People Operations programs to redesign and automate HR workflows, implement a tiered support model, run strategic people initiatives, and build operational playbooks. Use Jira Service Management and people data to monitor performance, surface trends, and drive cross-functional implementations with AI-enabled solutions.

Manage daily facility operations, lead onsite staff, oversee building systems (HVAC, electrical, plumbing), ensure health & safety and contract compliance, manage vendors, budgets, and client relationships to meet KPIs and service standards.

Lead campus operations including arrival, lunch, recess, dismissal, facilities, safety, and food service. Hire and coach hourly Operations Specialists, run compliance and safety processes, manage procurement and budgets, serve as on-site IT contact, and partner with school leadership to ensure systems support teaching and student safety.