Top Operations Manager Jobs in Ottawa

Own the architecture, integrations, data model, governance, automation, and reporting infrastructure supporting Sales, Marketing, and Customer Success. Manage Salesforce and the broader revenue technology stack, build trusted pipeline, forecast, quota, and retention reporting, resolve systems debt, evaluate and roll out tools, prioritize requests, and lead cross-functional process initiatives. Provide training, documentation, and adoption support while partnering with operations, IT, Enablement, and business leadership.

As Assistant Galley Operations Manager, oversee training and maintenance for food and beverage operations aboard cruise ships, ensuring compliance with public health standards and managing budgets and staffing effectively.

The Operations Manager will lead teams in delivering exceptional guest experiences, focusing on operational leadership, team development, and business performance in a hospitality setting.

Lead product operations by designing cross-functional processes, running end-to-end programs, owning executive reporting cadences, and building analytics for product and revenue health. Partner with Product, UX, Engineering, Sales Ops, and Marketing to improve tooling, data quality, and decision-making, and to institutionalize durable processes and documentation that scale the product organization.

Lead global GL operations and intercompany accounting, own month‑end and quarter‑end close, manage intercompany billing, FX, eliminations and transfer pricing. Drive SOX‑compliant controls, ERP/NetSuite enhancements, M&A integrations and new entity setups. Partner with Tax, Treasury, Legal and Finance Data and mentor direct reports to scale financial infrastructure.

Own and scale end-to-end physical-data collection operations: scheduling, operator utilization, station uptime, throughput and quality. Recruit and develop operators and shift leads, standardize playbooks and SOPs across sites, partner with Quality and Annotation teams, stand up partner-site deployments, and build reporting that tracks collected hours, quality, and cost.

Build and run ANNA's People Operations: multi-state payroll in Rippling, HRIS configuration and automation, compliance (I-9, state regs, leave laws), onboarding/offboarding, ER casework, performance systems, workforce reporting, and AI-enabled people workflows to scale a multi-site clinical workforce.

Own client operating rhythm for Creative Operations and Systems/Process Design clients: maintain stakeholder context, turn vague requests into clear actions, use AI-enabled workflows for prep and follow-up, produce client-ready summaries, maintain decision logs and trackers, and coordinate with internal teams to prevent scope drift and improve account knowledge reuse.

Build and run legal operations: implement contract lifecycle and document management systems, design intake/process workflows, support compliance (AML/KYC, sanctions, regulatory filings), manage corporate governance and entity administration, liaise with outside counsel, and help develop AI-enabled legal workflows alongside the General Counsel.

Lead customer operations to improve service delivery and customer experience across phone, web, and app channels. Drive continuous improvement, manage KPIs and initiatives, coach direct reports, support change management, and partner with stakeholders to optimize processes and workforce performance.

Leads marketing operations within Revenue Operations, overseeing HubSpot and Salesforce architecture, campaign setup, integrations, data integrity, lead-flow optimization, reporting, analytics, and dashboards. Partners with demand generation, sales operations, sales, product, and customer success teams to improve revenue processes, implement technical solutions, and scale marketing infrastructure. The role also manages cross-functional priorities and supports continuous process improvement in a fast-paced startup environment.

Lead and manage APAC payroll and HR operations, ensuring accurate, compliant, and timely payroll cycles. Oversee multi-country teams and third-party vendors, implement SOPs and controls, drive continuous improvement, report on SLAs/metrics, support audits, and develop staff performance and processes across the region.

The Sr. Sales Operations Manager will lead sales operations across the AMER region, managing pipeline reviews, forecasting, territory planning, commissions, and sales efficiency initiatives, while collaborating closely with sales leadership and cross-functional teams.

The Senior Sales Operations & Compensation Manager will oversee Salesforce data, compensation administration, forecasting, and sales process optimization to enhance revenue predictability.

Lead labeling quality and methodology for ML at Coalition: design annotation tasks, define quality frameworks (IAA, gold standards), manage Label Studio and vendor BPOs, partner with ML/data teams, and track operational metrics to improve accuracy and throughput.

As a Senior Account Operations Manager, you'll drive client growth, optimize operations, manage client relationships, oversee onboarding, and collaborate with cross-functional teams to enhance efficiency and scalability in Revenue Cycle Management.

Manage revenue accounting processes including revenue recognition under ASC 606, oversee financial audits, and improve operational efficiencies within finance teams.

Lead and coach a team of Ad Operations Specialists to ensure accurate campaign setup, QA, troubleshooting, pacing, and optimization across programmatic channels. Drive process improvements, automation, and cross-functional partnerships to scale operations and track operational metrics and team performance.

Lead People Operations programs to redesign and automate HR workflows, implement a tiered support model, run strategic people initiatives, and build operational playbooks. Use Jira Service Management and people data to monitor performance, surface trends, and drive cross-functional implementations with AI-enabled solutions.

Lead campus operations including arrival, lunch, recess, dismissal, facilities, safety, and food service. Hire and coach hourly Operations Specialists, run compliance and safety processes, manage procurement and budgets, serve as on-site IT contact, and partner with school leadership to ensure systems support teaching and student safety.