Top Account Manager Jobs in Ottawa

The Account Manager leads client relationships, ensuring satisfaction, managing projects, identifying upsell opportunities, and coordinating between sales and production teams.

The Senior Account Manager will manage client relationships, drive renewals, ensure account health, and collaborate with teams to support client success.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

As an Account Manager, you will drive sales in the embedded devices sector, manage relationships, and execute territory sales plans while achieving bookings targets.

Manage and grow strategic customer accounts in the food/CPG channel, introduce and place new products, execute sales plans, coordinate cross-functionally, resolve customer issues, mentor junior staff, and travel frequently to support account growth.

Lead and develop a team of Commercial Technical Account Managers responsible for onboarding, adoption, customer health, retention, escalations, and technical customer partnerships. Improve post-sales systems including segmentation, health scoring, QBRs, playbooks, automation, and digital-touch programs. Report retention and team performance to leadership, collaborate with Product and Engineering, and support strategic customer and company meetings.

Leads and develops an enterprise Technical Account Management team responsible for onboarding, adoption, customer health, retention, escalations, and technical partnerships. The role improves post-sales systems, including segmentation, health scoring, playbooks, QBRs, automation, and digital-touch programs. It owns retention and adoption outcomes, supports enterprise customers, communicates insights to Product and Engineering, and reports performance to leadership. The manager also supports customers directly when needed and travels for customer and company meetings.

Own post-sale success for commercial customers by leading technical onboarding, configuring integrations across CI/CD systems and developer tools, troubleshooting production issues, conducting architecture reviews, and driving product adoption. The role manages customer relationships, QBRs, success plans, workshops, and technical support while partnering with Sales, Product, and Engineering to resolve issues and improve scalable customer-success programs.

Own post-sale success for enterprise customers by leading technical onboarding, configuring integrations across CI/CD systems and developer tooling, troubleshooting production issues, conducting architecture reviews and enablement sessions, and driving adoption. Partner with account executives on renewals and expansions while gathering customer feedback for Product and Engineering. The role requires strong technical customer-facing experience, code literacy, SaaS integration knowledge, and comfort working with developers, security teams, and executives.

Serves as the primary technical advisor for strategic enterprise customers, owning solution health, technical reviews, troubleshooting, root cause analysis, optimization, and customer initiatives. Partners with Customer Success, Support, Product Management, and Cloud Operations to improve adoption, stability, scalability, and retention. Requires deep Kinaxis Maestro expertise, enterprise SaaS experience, strong communication, and the ability to lead complex initiatives independently.

Manage full-cycle life insurance applications for insurance brokers, serving as the bridge between brokers and carriers. Review applications for regulatory and carrier compliance, provide underwriting and product guidance, follow up on medical and carrier requirements, communicate decisions, and support brokers with policy and regulatory updates while maintaining strong client relationships and service standards.

The Strategic Account Manager will manage a portfolio of mid-market sellers, negotiating contracts, identifying growth opportunities, and ensuring seamless client service alongside cross-functional teams.

Lead technical implementations and deployments for enterprise customers, troubleshoot Kubernetes, database, data movement, and API issues, and guide customers through adoption and technical success. Partner with Sales, Product, Engineering, and Support to improve onboarding, influence product direction, identify growth opportunities, and resolve customer needs. Demonstrate Airbyte and AI-ready data practices through technical content, demos, and industry presentations.

Manage end-to-end campaign execution for Netflix Ads, partnering with Sales and clients on media plans, RFPs, campaign launches, optimization, reporting, and billing. Coordinate with Ad Ops, creative teams, and verification vendors to ensure delivery, troubleshoot issues, and maintain strong client relationships.

Own strategic enterprise accounts to drive adoption, retention, and expansion. Develop account strategies, build executive and technical relationships, run QBRs and engagement cadences, orchestrate internal teams, structure commercial terms, maintain forecasts, health metrics, and growth pipelines to ensure measurable customer outcomes.

Serve as the primary technical resource for 4–7 strategic clients, partnering with Customer Success Managers and Solutions Architects. Drive platform adoption, build relationships with customer IT teams, troubleshoot complex issues, maintain integrations and security configurations, implement risk monitoring, optimize routing and configurations, analyze performance metrics, and identify technical expansion opportunities. Translate technical concepts for executive audiences while contributing customer feedback to product improvements.

Manage a portfolio of global enterprise customers to drive expansion and maximize bookings. Lead strategic, outcome-focused selling, coordinate cross-functional teams, manage RFPs/procurement/legal reviews, maintain account plans and forecasting, and engage executives. Expect 10–20% travel for in-person strategic meetings.

The SEO Account Manager oversees client relationships, project management, and communicates growth strategies while ensuring client satisfaction and driving revenue retention for B2B SaaS clients.

Drive territory sales by finding new customers, growing major accounts, monitoring sales and KPIs, preparing reports and presentations, developing sales strategies, and applying poultry production expertise (breeder, broiler, ventilation, processing). Requires CRM use, analytics, and significant overnight travel.

Manage and grow an assigned book of ISV channel partners by building relationships, forecasting revenue, analyzing performance and margins, creating pricing proposals, and executing strategic and tactical go-to-market plans to drive payment and SaaS revenue.

Leads an Emerging Market Account Management team by coaching, mentoring, and developing account managers. Manages hiring, onboarding, performance, forecasting, pipeline reporting, outbound sales processes, and operational efficiency. Sets performance expectations, removes obstacles, supports customer calls, and uses team metrics to improve revenue performance. The role manages customer portfolios in primarily English-speaking markets and requires daily written and verbal English communication.

As an SMB Account Manager, you'll expand client relationships, drive revenue growth, and deliver product demonstrations while ensuring client success with our solutions.

Manage and expand existing customer accounts by upselling and cross-selling Qualio's SaaS platform. Own full sales cycle, build consultative presentations, manage pipeline and forecasts, coordinate cross-functionally, and develop account strategies to meet individual revenue quotas.

The Senior Technical Account Manager will act as a technical partner to Cash App Pay and Afterpay merchants, optimizing integrations and ensuring growth through collaboration and technical solutions.

Manage a mid-market book of business to increase net dollar retention through upsells, cross-sells, and contract renewals. Build strong client relationships, generate proposals, manage pipeline, align Absorb solutions to client goals, and maintain product knowledge while collaborating with internal teams to improve sales processes.