Top Account Manager Jobs in Ottawa

Manage a portfolio of clients, identify new business opportunities, build relationships, and drive product adoption while achieving sales targets.

Own client operating rhythm for Creative Operations and Systems/Process Design clients: maintain stakeholder context, turn vague requests into clear actions, use AI-enabled workflows for prep and follow-up, produce client-ready summaries, maintain decision logs and trackers, and coordinate with internal teams to prevent scope drift and improve account knowledge reuse.

The Growth Account Executive focuses on upselling and cross-selling within existing customer accounts, conducting calls to understand needs, and collaborating with teams to optimize strategies for revenue growth.

Owns post-sale technical relationships with enterprise and public-sector customers, including MDM/UEM deployments, integrations, adoption, technical reviews, issue resolution, threat guidance, documentation, renewals, and product feedback. Partners with Support, Engineering, Threat Operations, Solutions, and Account Executives while traveling to customer sites for workshops and events.

Own customer technical relationships from onboarding through adoption, expansion, and renewal. Lead implementations, integrations, configuration, troubleshooting, and security reviews while advising on identity, access management, device trust, and SaaS security. Partner with Customer Success and cross-functional teams to manage risks, represent customer needs, create scalable resources, mentor peers, and improve lifecycle processes.

Lead and manage projects for the Global Key Account Program, maintain and update client/account plans and CRM data, coordinate follow-up actions, prepare monthly reporting, support global and regional client development initiatives, and facilitate collaboration among attorneys and business development teams to drive client-centric growth.

Manage and grow relationships with assigned channel Partners to drive revenue and unit sales. Enable Partners with training, tools and co-marketing; forecast and document activity in Salesforce; coordinate cross-functionally to support onboarding, product feedback, RFPs, and partner-led implementations. Attend trade shows and run regular business reviews to expand partner success.

Lead client relationships for major entertainment brands, translate creative vision into briefs and social campaigns, use AI-first tools and agentic workflows to plan, coordinate, review, and improve work. Protect quality, surface risks and opportunities, and encode reusable workflows. Drive account growth through strategic judgment, clear communication, and operational excellence.

Own and grow a portfolio of East Coast enterprise clients: manage engagement health, drive renewals and expansions, run executive reviews, identify upsell/cross-sell opportunities, coordinate with delivery and BDM, and hit quarterly revenue targets while supporting AI/cloud adoption.

Manage B2B publisher accounts across North America, analyzing revenue, supply, demand, and display performance. Optimize ad configurations, monetization, pricing, and delivery; resolve technical and margin issues; oversee reporting, billing cycles, and ad setup requests; and provide actionable recommendations. Collaborate with Ad Tech and BI teams to improve tools, dashboards, and optimization efforts while maintaining strong publisher relationships.

Lead a team of Customer Success Managers serving mid-market customers. Responsibilities include growing and retaining the customer base, increasing revenue retention, resolving escalations, representing customer needs internally, documenting technical solutions, and coaching CSMs to achieve performance goals. The role also drives process improvements, customer satisfaction, strategic recommendations, and strong customer experiences in a SaaS environment.

Lead and grow an account management team that owns renewals, upsells, and account expansion. Drive net dollar retention through account plans, forecasting, metrics reporting, and cross-functional collaboration while recruiting, coaching, and managing performance using Salesforce, Gainsight and other tools.

The Account Manager leads client relationships, ensuring satisfaction, managing projects, identifying upsell opportunities, and coordinating between sales and production teams.

Own territory sales for the Cellular and Molecular Research portfolio, manage key customer relationships, and drive revenue for instruments and consumables. Develop and execute strategic account and territory plans, identify cross-product opportunities, collaborate with product specialists and field scientists, and use CRM to manage pipeline and forecasts.

The Senior Account Manager will manage client relationships, drive renewals, ensure account health, and collaborate with teams to support client success.

As an Account Manager, you will drive sales in the embedded devices sector, manage relationships, and execute territory sales plans while achieving bookings targets.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

The Account Management Manager oversees the retention-focused team, drives growth through strategies, manages customer relationships, and develops high-performing teams to maximize player engagement and loyalty.

Own and expand Absorb’s largest accounts by building strategic account plans, driving upsell/cross-sell opportunities, managing pipeline to closed-won, coordinating internal resources, demonstrating Absorb LMS, and mitigating churn in collaboration with Customer Success.

Manage and grow Absorb's largest enterprise accounts by building strategic account plans, identifying upsell/cross-sell opportunities, coordinating internal resources from discovery to close, mitigating churn, and acting as a trusted advisor to senior client stakeholders while becoming an expert in Absorb LMS.

The Strategic Account Manager maintains and grows relationships with key veterinary customers, achieves sales quotas, and coordinates cross-functional efforts to meet client expectations.

The Senior Account Sales Manager will drive growth for Razer in Canada by managing key accounts, developing sales plans, and leading cross-functional collaboration.

As a Senior Account Operations Manager, you'll drive client growth, optimize operations, manage client relationships, oversee onboarding, and collaborate with cross-functional teams to enhance efficiency and scalability in Revenue Cycle Management.

Manage a portfolio of enterprise customers across North America, driving renewals, retention, and account growth. Build executive relationships, identify upsell/cross-sell opportunities, lead commercial negotiations, and collaborate with cross-functional teams to ensure customer success and predictable revenue. Maintain accurate forecasts in Salesforce and meet renewal and expansion targets.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.