Top Account Manager Jobs in Ottawa

Lead and manage projects for the Global Key Account Program, maintain and update client/account plans and CRM data, coordinate follow-up actions, prepare monthly reporting, support global and regional client development initiatives, and facilitate collaboration among attorneys and business development teams to drive client-centric growth.

Manage B2B publisher accounts across North America, analyzing revenue, supply, demand, and display performance. Optimize ad configurations, monetization, pricing, and delivery; resolve technical and margin issues; oversee reporting, billing cycles, and ad setup requests; and provide actionable recommendations. Collaborate with Ad Tech and BI teams to improve tools, dashboards, and optimization efforts while maintaining strong publisher relationships.

Lead a team of Customer Success Managers serving mid-market customers. Responsibilities include growing and retaining the customer base, increasing revenue retention, resolving escalations, representing customer needs internally, documenting technical solutions, and coaching CSMs to achieve performance goals. The role also drives process improvements, customer satisfaction, strategic recommendations, and strong customer experiences in a SaaS environment.

The Strategic Account Manager maintains and grows relationships with key veterinary customers, achieves sales quotas, and coordinates cross-functional efforts to meet client expectations.

Lead and manage a team of Mid-Market Account Executives by coaching, hiring, onboarding, and performance-managing reps. Improve processes, forecasting, and outbound programs, remove obstacles, review pipelines, and report weekly on team performance to help achieve revenue targets.

As a Senior Account Operations Manager, you'll drive client growth, optimize operations, manage client relationships, oversee onboarding, and collaborate with cross-functional teams to enhance efficiency and scalability in Revenue Cycle Management.

Manage a portfolio of enterprise customers across North America, driving renewals, retention, and account growth. Build executive relationships, identify upsell/cross-sell opportunities, lead commercial negotiations, and collaborate with cross-functional teams to ensure customer success and predictable revenue. Maintain accurate forecasts in Salesforce and meet renewal and expansion targets.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.

The Technical Account Manager will manage customer relationships, lead product demos, troubleshoot issues, and advocate for customer needs, ensuring the effective use of Origin's AI observability platform.

The Technical Account Manager will oversee customer journeys, ensuring clients utilize the Hightouch platform effectively and driving customer retention and adoption through strong project management and technical expertise.

Own and grow strategic enterprise AI accounts end-to-end: build executive relationships, lead cross-functional teams to deliver value, manage complex renewals and expansions, run account plans and stakeholder maps, identify product insights for engineering, and drive upsell across a product portfolio.

Serve as a technical, customer-facing TAM driving onboarding, implementation, adoption, and ongoing technical success for visual AI test automation. Lead hands-on enablement across test frameworks and CI/CD, troubleshoot complex issues, run architecture reviews, perform root-cause analysis, and advocate customer needs to Product and Engineering to reduce adoption risk and support renewals.

Manage and grow a portfolio of healthcare client accounts through retention, expansion, and proactive engagement. Lead RFP/RFI processes, coordinate cross-functional teams, maintain CRM pipeline and forecasting, represent the company at events and client meetings, and support continuous improvement initiatives.

Lead technical onboarding, implementation, and adoption for visual AI test automation. Provide hands-on enablement across test frameworks and CI/CD, troubleshoot complex issues, run architecture reviews, drive adoption and best practices, advocate customer needs to Product and Engineering, and support renewals and expansions with technical validation.

The Strategic Account Manager will develop and own relationships with strategic customers, generate new business in Canada, and execute account strategies while collaborating with cross-functional teams to drive expansion revenue and maintain pipeline accuracy.

As a Technical Account Manager at Axon, you will manage customer relationships, provide technical support, and influence product strategies.

As a Technical Account Manager, you'll be a primary liaison for key customers, providing technical support, project management, and fostering strategic partnerships while ensuring alignment with customer needs.